We are looking for Airport Ticketing Staff in Shillong, India. This full-time position is perfect for individuals with little to no experience, making it an excellent opportunity to start a career in the aviation industry.
Key Responsibilities:
- **Ticket Sales**: Assist passengers in purchasing tickets by providing information on flight schedules, fares, and available services. Help ensure a smooth booking process by guiding them through different payment methods.
- **Customer Assistance**: Address passenger inquiries and resolve issues related to bookings or travel plans. Provide information that enhances their travel experience and ensures satisfaction.
- **Check-In Support**: Help passengers during the check-in process, ensuring they have necessary documents and guiding them towards their respective boarding gates.
- **Record Keeping**: Maintain accurate records of ticket sales, passenger details, and transactions. Update systems with any changes to bookings to ensure seamless operations.
Required Skills and Expectations:
The ideal candidate should have completed their 10th grade and possess good communication skills, both verbal and written. Strong customer service skills are essential to assist travelers effectively. Additionally, you should demonstrate attention to detail and the ability to handle multiple tasks in a busy environment. Basic computer skills are necessary for managing ticketing systems and databases. A positive attitude and a willingness to learn will help you thrive in this role, ensuring excellent support for passengers and a successful travel experience.