As an Air Ticketing Executive, you will play a crucial role in ensuring smooth travel experiences for our customers. Your main responsibilities will include:
- **Booking Air Tickets**: You will assist customers in selecting and booking their flights based on their travel preferences and budget, ensuring accurate flight details and fares.
- **Customer Assistance**: Engage with clients to understand their travel needs, providing information about various travel options, ticket prices, and additional services.
- **Processing Payments**: Handle ticket payments efficiently, ensuring all transactions are processed accurately and securely, while maintaining confidentiality.
- **Managing Changes and Cancellations**: Assist customers with any changes to their travel plans, including flight changes, cancellations, and refunds, while keeping them informed of policies and procedures.
- **Maintaining Records**: Properly document all transactions and communications with customers in our database, ensuring information is up-to-date and accessible.
- **Collaboration with Airlines**: Coordinate with airline representatives to resolve any issues that may arise and to stay informed about the latest travel policies.
To be successful in this role, candidates should have excellent communication skills and a customer-focused attitude. Experience in the travel industry is a plus but not required as we welcome freshers too. A basic understanding of computer systems and ticketing software is essential. Attention to detail and the ability to work in a fast-paced environment will be highly valued in this position. Flexibility and a willingness to learn are crucial for success.
Experience
0 - 6 Years
No. of Openings
110
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
Bangalore