Customer Management Job Vacancies in South Kolkata

Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131

- Aircraft Operations: Responsible for operating aircraft in a safe and efficient manner, ensuring adherence to all aviation regulations and safety protocols.- Crew Coordination: Work closely with the flight crew to ensure smooth communication and coordination during flights, maintaining a high level of teamwork and professionalism.- Problem-solving: Quickly and effectively address any issues that may arise during flights, making timely decisions to ensure the safety and comfort of passengers and crew.- Emergency Procedures: Be prepared to handle emergency situations, following established protocols and procedures to manage crises effectively.- Risk Assessment: Continuously assess potential risks and hazards during flights, taking necessary precautions to minimize risks and ensure safe operations.- Time Management: Efficiently manage time and resources to meet flight schedules and deadlines, ensuring on-time departures and arrivals.- Customer Service: Provide exceptional customer service to passengers, addressing their needs and concerns with professionalism and courtesy.- Flight Planning: Assist in planning flight routes, fuel requirements, and other logistics to ensure smooth and efficient operations.- Multi-tasking: Ability to handle multiple tasks simultaneously, such as monitoring flight instruments, communicating with air traffic control, and attending to passenger needs.- Regulatory Compliance: Ensure compliance with all aviation regulations, company policies, and industry standards to maintain a safe and legal operation.- Attention to Detail: Maintain a high level of attentiveness and precision in all tasks, from pre-flight checks to in-flight procedures, to ensure safe and smooth operations.- Computer Skills: Proficiency in using computer systems and software for tasks such as flight planning, navigation, and communication.

What are Amazon Hubs?Amazon Hubs are specialized logistics centers where Amazon packages are received, sorted, and dispatched for delivery. These hubs act as the backbone of Amazons fast and efficient delivery network, enabling customers to receive their orders on time sometimes even on the same day!There are several types of Amazon hubs: Delivery StationsThese are the most common hubs where packages arrive from Amazon fulfillment centers and are sorted before being delivered to customers by Amazon delivery associates or partner companies like Zorrro Deliveries. Amazon Locker HubsThese are self-service kiosks located in public places where customers can pick up or return Amazon packages. Sortation CentersHere, packages are sorted by zip code or region before being routed to local delivery stations or third-party carriers.Why Are Amazon Hubs Important? Enable fast and accurate delivery Serve as central points for delivery riders to pick up packages Improve last-mile logistics Create thousands of job opportunities for delivery personnel, supervisors, and logistics staffIn areas like Tangra and Maheshtala (Kolkata South), Amazon hubs ensure smooth operations and timely delivery across the city. These hubs are vital for day-to-day e-commerce operations and offer stable job roles in Indias growing gig economy.

We are looking for 26 Baggage Service Executive Posts in Kolkata,Kolkata South, Kolkata,Around Kolkata,Calcutta Greens, Kolkata,Howrah,Hooghly,Birbhum,Rishra,Bardhaman,Koch Bihar, with deep knowledge in Baggage Service Management,Airport Operation,Cargo Handling,Utility Executive,Customer Service Associate,Airline Customer Service,Ground Staff Executive and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A, B.Com, Other Bachelor Degree Contact - 8100409543

Job Position : Care ManagerLocation: South Kolkata Job Type: Full-timeSalary : Hike on CTCDepartment: Elderly CareReports To: Director of Elderly Care ServicesJob Summary:We are seeking a compassionate and experienced Care Manager to oversee the delivery of high-quality care services to ourelderly clients. The ideal candidate will be responsible for coordinating care plans, managing a team of caregivers, and ensuringthe well-being and comfort of our elderly clients.Key Responsibilities:1-Client Assessment and Care Planning:Conduct thorough assessments of elderly clients' care needs.Develop personalized care plans in collaboration with clients, their families, and healthcare professionals.2-Care Coordination:Coordinate and manage the delivery of care services to clients.Schedule and assign caregivers based on client needs and preferences.3-Team Management:Recruit, train, and supervise a team of caregivers.Conduct regular performance evaluations and provide ongoing support and guidance.4-Client and Family Communication:Maintain regular communication with clients and their families.Address any concerns or issues promptly and effectively.5-Quality Assurance:Implement and monitor quality assurance measures to ensure the highest standards of care.Conduct regular assessments of caregiver performance and client satisfaction.6-Documentation and Reporting:Maintain accurate and up-to-date client records.Prepare regular reports on client progress and care services.

We have vacant of 10 Airport Manager Jobs in Kolkata,Kolkata South, Kolkata,Calcutta Greens, Kolkata,Around Kolkata,Biharsharif, Nalanda,Nadia,Howrah,Hooghly,Bangaon,Birbhum, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree Skill Customer Manager,Branch Supervision,Aviation,Airport Operation etc. Contact - 9123096014

We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

Key Responsibilities:1. Event Coordination: Coordinate all aspects of events including planning, scheduling, logistics, and execution.2. Knowledge of Venue: Understand the layout and facilities of the venue to ensure events run smoothly.3. Customer Service: Provide exceptional customer service to clients before, during, and after events.4. Multitasking: Juggle multiple tasks and responsibilities to ensure events are successful.5. Hospitality: Ensure guests feel welcome and have a positive experience at events.6. Problem-solving: Quickly resolve any issues or challenges that may arise during events.7. Time Management: Efficiently manage time to ensure events stay on schedule.8. Leadership: Lead a team of staff to coordinate events effectively.9. Emergency Response: Be prepared to handle any emergencies or unexpected situations during events.10. Good Communication Skills: Clearly communicate with clients, vendors, and staff to ensure everyone is on the same page.Required Skills and Expectations:- Flexibility to adapt to changing circumstances and requirements during events.- Ability to remain calm and composed under pressure.- Organizational skills to plan and execute events effectively.- Strong customer management skills to handle client needs and requests.- Ability to work full-time from an office location.- Education at least up to the 12th pass level, with a willingness to learn on the job.

Duties and responsibilitiesCheck-in and boarding assistance: Agents operate at check-in counters and boarding gates. Their tasks include:Greeting passengers and checking their tickets and travel documents.Issuing boarding passes and seat assignments.Tagging and processing checked baggage and charging for any overweight luggage.Making public address announcements about flight information and boarding times.Passenger support: They serve as a resource for passenger questions and issues, including:Providing information about flight schedules, gate changes, and airport facilities.Assisting with special requests for passengers who require additional support, such as those with disabilities, unaccompanied minors, and the elderly.Irregular operations: In the event of flight delays, cancellations, or other disruptions, agents are responsible for:Helping with rebooking and alternative travel arrangements for affected passengers.Managing and resolving customer complaints calmly and professionally.Baggage services: When luggage is lost, delayed, or damaged, agents assist passengers with the claim process.Administrative and operational tasks: In addition to customer service, agents perform various behind-the-scenes duties, such as:Preparing flight paperwork.Using computer systems to enter passenger and flight information.Maintaining a clean and orderly work area.