Fresher hiring for Acquisition Manager

Department: Sales- Secured Loans

Role:

CAM/

As a Customer Acquisition Manager (CAM/Senior CAM), you will be responsible for acquiring new

clients for Loan Against Property (LAP), driving sales and generating business for the organization.

This is a field-based, target-driven sales role requiring strong market networking and product

knowledge. The acquisition would be through Direct Channels like Events, Exhibitions, Road Shows,

Database & Micro marketing Activities.

Responsibilities:

• Sourcing & Lead Generation

Identify and acquire new MSME customers through Direct Acquisition using field visits, telecalling

references, micro-marketing activity and market research.

Build a strong local market presence to generate a steady pipeline of secured LAP business leads

and disbursement.

Build a profitable customer pool of 25 MSME customers as a Key Account Manager (KAM) and

manage the entire customer life cycle for any service queries, renewals, top ups, SOA etc.

• File Login & Application Processing

Collect accurate customer documentation and ensure timely login of loan applications.

Guide customers through eligibility and documentation, ensuring compliance with internal

policies.

• Cross-functional Collaboration

Coordinate with Credit, Risk, Operations, and Legal, Technical teams for smooth file processing and

issue resolution.

Act as the single point of contact for internal follow-ups and ensure end-to-end loan application

execution.

• Disbursement & post-sales follow-Up

Track loan application status and facilitate timely disbursement by resolving process delays.

Explain disbursement terms and support clients with post-loan queries and servicing needs.

• Relationship Building & Client Retention

Build strong client relationships to drive repeat business, referrals, and long-term loyalty.

Maintain regular client engagement to understand evolving needs and offer tailored financial

solutions

• Proactive On-Ground Outreach

Conduct regular face-to-face visits to rural & semi-urban markets—identify new loan leads

(home/SME/microfinance), explain our products clearly, and assist customers through application

and documentation processes, ensuring compliance with RBI & internal KYC standards

Lead in-person recovery efforts by visiting delinquent borrowers' residences or businesses to

collect overdue payments, assess individual financial situations, and develop tailored repayment

arrangements compliant with RBI guidelines.

• Early bucket-PDM and collection management

Drive portfolio quality through Pre Delinquency and Collection Management drivers like

presentation date, EMI amount, SMS/ telecalling/ Notification and help to collect overdue amount

along with penal charges/ late payment interest through direct customer engagement, regular

field collection efforts and visits.

Qualification&Experience:

Educational Background

Graduate/ Postgraduate in Commerce, Science, or any related field (mandatory).

Experience Requirements

1 to 5 years of experience in a Bank, NBFC, or Insurance company, preferably in a direct acquisition

model

Prior experience in selling HL, LAP is Preferable.

Key Skills &Competencies:

• Strong local market knowledge and merchant network.

• Good understanding of loan products, customer needs, and financial documentation.

• Target-oriented, self-motivated, and team player with strong execution ability.

• Excellent communication and interpersonal skills.

• Demonstrated ability to perform effectively under pressure while consistently achieving

monthly targets.

• Ability and competency to work in the field/marketplace in the neighborhood lending

model.

Performance Metrics:

• Achievement of monthly and quarterly disbursement targets.

• Number of new Business merchant acquisitions.

• Productivity through direct and channel sourcing.

• Conversion rate from leads to disbursed accounts.

• Early bucket collection efficiency, bounce rate, entry rate and resolution;

• Experience

  0 - 6 Years

• No. of Openings

  5

• Education

  Graduate (B.A)

• Role

  Customer Acquisition Manager

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office