Fresher hiring for Acquisition Manager

department: sales- secured loans

role:

cam/

as a customer acquisition manager (cam/senior cam), you will be responsible for acquiring new

clients for loan against property (lap), driving sales and generating business for the organization.

this is a field-based, target-driven sales role requiring strong market networking and product

knowledge. the acquisition would be through direct channels like events, exhibitions, road shows,

database & micro marketing activities.

responsibilities:

• sourcing & lead generation

identify and acquire new msme customers through direct acquisition using field visits, telecalling

references, micro-marketing activity and market research.

build a strong local market presence to generate a steady pipeline of secured lap business leads

and disbursement.

build a profitable customer pool of 25 msme customers as a key account manager (kam) and

manage the entire customer life cycle for any service queries, renewals, top ups, soa etc.

• file login & application processing

collect accurate customer documentation and ensure timely login of loan applications.

guide customers through eligibility and documentation, ensuring compliance with internal

policies.

• cross-functional collaboration

coordinate with credit, risk, operations, and legal, technical teams for smooth file processing and

issue resolution.

act as the single point of contact for internal follow-ups and ensure end-to-end loan application

execution.

• disbursement & post-sales follow-up

track loan application status and facilitate timely disbursement by resolving process delays.

explain disbursement terms and support clients with post-loan queries and servicing needs.

• relationship building & client retention

build strong client relationships to drive repeat business, referrals, and long-term loyalty.

maintain regular client engagement to understand evolving needs and offer tailored financial

solutions

• proactive on-ground outreach

conduct regular face-to-face visits to rural & semi-urban markets—identify new loan leads

(home/sme/microfinance), explain our products clearly, and assist customers through application

and documentation processes, ensuring compliance with rbi & internal kyc standards

lead in-person recovery efforts by visiting delinquent borrowers' residences or businesses to

collect overdue payments, assess individual financial situations, and develop tailored repayment

arrangements compliant with rbi guidelines.

• early bucket-pdm and collection management

drive portfolio quality through pre delinquency and collection management drivers like

presentation date, emi amount, sms/ telecalling/ notification and help to collect overdue amount

along with penal charges/ late payment interest through direct customer engagement, regular

field collection efforts and visits.

qualification&experience:

educational background

graduate/ postgraduate in commerce, science, or any related field (mandatory).

experience requirements

1 to 5 years of experience in a bank, nbfc, or insurance company, preferably in a direct acquisition

model

prior experience in selling hl, lap is preferable.

key skills &competencies:

• strong local market knowledge and merchant network.

• good understanding of loan products, customer needs, and financial documentation.

• target-oriented, self-motivated, and team player with strong execution ability.

• excellent communication and interpersonal skills.

• demonstrated ability to perform effectively under pressure while consistently achieving

monthly targets.

• ability and competency to work in the field/marketplace in the neighborhood lending

model.

performance metrics:

• achievement of monthly and quarterly disbursement targets.

• number of new business merchant acquisitions.

• productivity through direct and channel sourcing.

• conversion rate from leads to disbursed accounts.

• early bucket collection efficiency, bounce rate, entry rate and resolution;

• Experience

  0 - 6 Years

• No. of Openings

  5

• Education

  B.A

• Role

  Customer Acquisition Manager

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office