Customer Management Fresher Jobs in Ajmer

Hiring Freshers || Airport Operations Executive

Bhartiya Airways

0 - 6 yrs
12.0 Lac/Yr
Ajmer

Air Charter Operation Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Housekeeping Airport Operation Internal Communication Good Communication Cargo Handling Personality Development Ground Management Airline Operations

We are looking for an Airport Operations Executive to help manage and improve daily airport activities in Ajmer, India. The ideal candidate should be enthusiastic and possess good communication skills. This role is open to individuals with 0 to 6 years of experience and requires at least a 12th-grade education.Key Responsibilities:- **Flight Coordination:** You will assist in coordinating flight schedules, ensuring that departures and arrivals run smoothly.- **Customer Service:** Provide excellent service to passengers, answering inquiries and helping with baggage and check-in processes.- **Safety Compliance:** Ensure all airport operations meet safety regulations and standard operating procedures, maintaining a safe environment for passengers and staff.- **Team Collaboration:** Work closely with various teams, including airlines and ground staff, to ensure all operations align effectively and efficiently.- **Problem Resolution:** Handle passenger complaints and operational issues promptly, finding solutions to enhance the overall travel experience.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills, enabling them to interact positively with passengers and team members. Attention to detail is essential to ensure compliance with safety and operational standards. A proactive attitude is important to anticipate and resolve issues quickly. Flexibility may be necessary as airport operations can involve varying shifts and conditions. Being a quick learner will help you adapt to the dynamic airport environment.

View all details

Apply

Customer Relationship Officer

Bharti Airtel

BA

0 - 6 yrs
3.0 Lac/Yr
Ajmer

Customer Relationship Customer Management Service Marketing Direct Sales Customer Service Customer Handling Customer Support

Customer service, sales, customer interaction

View all details

Apply

CRM Manager

FlashMonk

0 - 6 yrs
2.8 Lac/Yr
Ajmer +2 Jaipur, Udaipur

Customer Relationship

Action India Pvt. LtdCustomer Relationship ManagerPortal Management and Data managementYou will be responsible for providing both chat and voice support to our clients, five days a week. As part of this role, you will be given access to the CRM dashboards of our client companies, including broker firms like Angel One, Upstox, and HDFC Sky, where you will handle and resolve customer issues efficiently.Working hours are from 9:30 AM to 3:30 PM, aligning with our clients' operational requirements. This position requires a commitment to professional and prompt service, ensuring customer satisfaction and effective problem-solving for our clients brokerage services.Responsibility Promptly responding to customer queries via email, live chat, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.Maintaining a polite, helpful, and professional manner at all times.Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.Familiarizing yourself with new products and services as they are introduced.Respecting client confidentiality at all times.High school diploma or GED.Bachelors degree in business, communications, or a related field may be advantageous.Practical experience with help desk software, such as Zendesk, and CRM software, such as salesforce sales cloud, may be required.Previous experience in a customer service role is preferred.The ability to speak a second language may be advantageous.You will be given 7 days paid training after your selection.No charges/ fee will be charged from you.

View all details

Apply