60

Customer Communication Job Vacancies in Kanpur

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type
  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kanpur
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are seeking an Airport Terminal Services Agent to join our team in Kanpur, India. This role is perfect for enthusiastic individuals looking to begin their career in the aviation industry. You will play a key role in providing excellent customer service to passengers.In this position, your main responsibilities will include greeting passengers as they arrive at the terminal, checking in their luggage, and issuing boarding passes. You will assist with any inquiries passengers may have and ensure they follow airport regulations. Additionally, you will help resolve issues related to delayed or lost luggage and provide information on flight schedules and gate changes.To be successful in this role, you should have strong communication and interpersonal skills to interact effectively with passengers and colleagues. Attention to detail is important as you will be handling sensitive passenger information and ensuring all check-in processes are completed accurately. A positive and approachable attitude will enhance the passenger experience, making them feel welcome and supported.Candidates should have completed at least their 12th grade and have a willingness to learn and grow in the aviation field. This is a full-time position that requires you to work from the office, so flexibility with working hours, including weekends and holidays, is expected as the airport operates around the clock. Join us to start your journey in the exciting world of airport services!
View all details
  • Fresher
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.
View all details
  • 0 - 2 yrs
  • Chamanganj Kanpur
Retail Sales Counter Sales Customer Management Hard Working Communication Skills Sales Selling Skills
Good Customer Dealing and Patience and Very Polite, Purpose for Office Sales for Interior Related Products.
View all details
  • 2 - 3 yrs
  • Kanpur
Steward Activities Good Communication Handling Customer Queries Restaurant Service
We are looking for a dedicated Hotel Steward to join our team in Kanpur. The ideal candidate should have 2 to 3 years of relevant experience and must have completed at least the 10th grade.**Key Responsibilities:**- **Table Setting and Preparation:** You will ensure that tables are set properly before serving guests, maintaining cleanliness and attention to detail.- **Guest Service:** Providing excellent service to guests by taking their orders accurately and delivering food and beverages promptly.- **Cleanliness Maintenance:** Regularly clean and maintain dining areas, ensuring they are tidy and inviting for guests.- **Assisting the Kitchen Staff:** Collaborate with kitchen workers to ensure smooth service flow, refilling supplies, and communicating any special requests from guests.- **Handling Payments:** Process payments from guests efficiently and courteously, ensuring accurate cash handling.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with guests and team members. A friendly and positive attitude is crucial for delivering excellent customer service. You should be able to work well under pressure, especially during busy dining times. Attention to detail is important for maintaining the cleanliness and organization of the dining area. Basic knowledge of food safety guidelines is essential. Additionally, candidates should be physically fit to stand for long periods and manage the demands of a fast-paced environment.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 2 yrs
  • Kanpur
Brand Communication Customer Relationship Retail Sales Management Skills Marketing Communication Direct Sales
We are looking for a motivated Field Sales Executive to join our team in Kanpur. In this role, you will be responsible for promoting and selling our products directly to customers in the field. Key Responsibilities:- **Customer Engagement**: Actively connect with potential clients, introducing them to our products and understanding their needs to provide suitable solutions.- **Sales Growth**: Drive sales by meeting designated targets through effective communication and persuasive selling techniques to both new and existing customers.- **Market Research**: Gather information about market trends and competitor activities in your assigned area, helping to inform strategies and product development.- **Reporting**: Document sales activities and customer interactions in reports, providing management with insights and updates on sales performance.- **Time Management**: Organize daily schedules to maximize time spent with customers while ensuring that all appointments are met in a timely manner.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to effectively interact with diverse clients. A good understanding of sales principles is essential, along with a proactive attitude and a willingness to learn. The ideal candidate will have a positive outlook and the ability to motivate themselves. Basic computer skills are a plus as you will need to record and report your sales activities. A high school education (10th pass) is required, and no prior experience is necessary, making this an excellent opportunity for recent graduates or individuals looking to start a career in sales.
View all details

Customer Support Executive - Kanpur

Advance Trip Tech Solution Pvt Ltd

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Kanpur
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Chat Support Inbound Calls Customer Care
We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.
View all details
  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Lucknow Road Kanpur
Customer Service Retail Operations Cash Handling Communication Attention to Detail
We are looking for a dedicated and friendly Shop Keeper to join our team. As a Shop Keeper, you will play a key role in providing excellent customer service and managing daily shop operations. This position is located on Lucknow Road and is ideal for freshers. **Key Responsibilities:** - **Customer Service:** Greet and assist customers, helping them find products while ensuring a pleasant shopping experience. - **Inventory Management:** Keep track of stock levels, monitor inventory, and assist in restocking shelves as needed. - **Sales Transactions:** Handle cash and card transactions accurately, ensuring that the cash register is balanced at the end of each shift. - **Store Cleaning:** Maintain a clean and organized shop environment, ensuring that aisles and displays are tidy and appealing. - **Product Display:** Arrange and showcase products effectively to attract customers and promote sales.**Required Skills and Expectations:** The ideal candidate should have a basic education of at least a 10th pass. You should possess strong communication skills to interact with customers positively. A good understanding of basic mathematics is essential for handling transactions accurately. We expect a friendly attitude, a willingness to learn, and the ability to work in a team. This is a full-time position, and applicants must be female, prepared to work from our office location. Freshers are welcome, and enthusiasm for customer service is highly valued.
View all details

Hiring For Sales Manager

Garware Paints Limited

  • 2 - 2 yrs
  • Swaroop Nagar Kanpur
Good Communication Skills Direct Marketing Marketing Communication Corporate Sales Customer Relationship Sales Operations Management Skills
We are looking for experienced Sales Managers with expertise in dealing with Architects, Interior Designers, Builders, Project Sites & Shops.
View all details

Jobs by Popular Location

  • 0 - 5 yrs
  • Kanpur
Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.
View all details
  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records
View all details
  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Kanpur
Distributor Handling Lead Generation Fmcg Sales Marketing Target Achievement Customer Relationship Marketing Communication Agency Sales Retail Sales Field Sales b2c Marketing Field Marketing Management Skills
*Job Title:* Field Sales Executives (Senior & Junior) Required *Company:* Zuvy Store*Location:* Kanpur*Job Type:* Full-time*About Us:* Zuvy Store is a fast-growing SaaS company looking for talented Field Sales Executives to join our team!*Job Requirements:*- 15-20 Field Sales Executives (Senior & Junior)- Strong sales and communication skills- Ability to work independently and meet targets*Salary:*- Junior Executives (06 months to 1 year experience) : 15,000 + TA + Incentives- Senior Executives (01 year- 03 years): 25,000 + TA + Incentives*How to Apply:*Send your resume to mailto:abhikatiyar862@gmail.com with the job title in the subject line.*About Zuvy Store:* We're a dynamic team passionate about innovation and customer satisfaction.*Join our team and grow with us!*Thanks Abhishek katiyar Bussiness Head Zuvy store
View all details
  • 0 - 1 yrs
  • Female
  • Kalyanpur Kanpur
Communication
We have vacant of 5 Customer Care Executive Jobs in Kalyanpur, Kanpur for Freshers Educational Qualification : 12th Pass Skill Communication etc.
View all details
Customer Relationship Customer Service Customer Handling Customer Communication
- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.
View all details
Marketing Communication Executive Customer Relationship Marketing Communication Field Sales
Merchant on boarding with Bharat pe Qr speaker and other products
View all details

Customer Support Executive

Marvane Private Limited

Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills
Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service
View all details
  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Kanpur
Retail Sales Good Personality Customer Handling Retail Marketing Problem Solving Internal Communication
Need a strong sales person with experience
View all details
Travel Requirement Negotiation Skills Customer Relationship English Speaking Air Ticketing Holiday Packages Hotel Booking Escort Activities Travel Sales Tours Travel Outbound Calling Desktop Support Internal Communication
We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships
View all details
  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Kanpur
Retail Sales Customer Support Customer Handling Communication Skills Sales Counter Sales
Hiring for 2 Retail Sales Executive Jobs in Kanpur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, Other Bachelor Degree, M.A, M.B.A/PGDM, M.Com, M.Sc, Any Master Degree with Good knowledge in Retail Sales, Customer Support, Customer Handling, Communication Skills, Counter Sales, Sales etc.
View all details
Corporate Sales Direct Marketing Field Sales Retail Sales Marketing Communication Direct Sales B2B Sales Target Achievement Sales Target Sales Strategy Customer Relationship
Paytm Sales Manager Preferences for Paytm,PhonePe or BharatPe Employees.
View all details

Sales Manager

Career Connection

Channel Sales Customer Relationship Lead Generation Convincing Power Communication Skills Sales
Job Summary:We are seeking an experienced and driven Sales Manager to join our team in the Agency Channel of the life insurance sector. The ideal candidate should have a proven track record in driving business volumes of 4050 LPA and a solid background in agency sales. This role involves managing and expanding the agent network, achieving sales targets, and ensuring business growth in designated regions across Uttar Pradesh.Key Responsibilities:Recruit, train, and manage a team of life insurance agents.Drive agent activation and productivity to achieve monthly and annual sales targets.Generate new business and maintain existing client relationships.Ensure compliance with all internal and regulatory guidelines.Conduct regular meetings and performance reviews with agents.Analyze sales data and provide strategic inputs to improve performance.Collaborate with cross-functional teams to support business initiatives.Candidate Requirements:Minimum 3 years of experience in life insurance sales via the Agency Channel.Must have handled annual business of 4050 LPA.Strong network in the local geography (preferably Uttar Pradesh).Proven team management and leadership skills.Excellent communication, interpersonal, and negotiation abilities.Graduate in any discipline (MBA preferred but not mandatory).Benefits:Competitive fixed salary up to 7 LPA.Attractive performance-based incentives.Career growth opportunities in a leading insurance company.Travel reimbursements and other standard perks as per company policy.
View all details
  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Kanpur
Good Communication Skills Outbound Calling Customer Support Inbound Outbound Sales English Language Inbound Process Good Communication Inbound Voice Process Customer Calling Voice Process Customer Service
its a BPO based job i need a candidate who can communicate good in English language
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive in Kanpur, India, who will ensure excellent service to our customers and assist them with their inquiries. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Customer Support: Address customer inquiries and provide accurate information about products and services, ensuring a positive experience for every customer.2. Issue Resolution: Handle customer complaints or issues by identifying the problem and offering appropriate solutions in a professional manner.3. Communication: Maintain clear and friendly communication with customers through various channels, such as phone, email, or in-person interactions.4. Documentation: Record customer interactions and update their details in the system to help maintain accurate records for future reference.5. Team Collaboration: Work closely with team members and other departments to ensure customer needs are met efficiently and effectively.Required Skills and Expectations:We seek individuals with strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential for managing customer inquiries and complaints. Candidates should be detail-oriented, organized, and able to work collaboratively in a fast-paced office environment. Basic computer skills are necessary for maintaining records and handling customer information accurately. A commitment to delivering high-quality service and understanding customer needs will be crucial for success in this role.
View all details
  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative in Kanpur, you will assist passengers with their travel needs, ensuring a smooth and enjoyable experience. This position is ideal for those with up to two years of experience and a completed 12th-grade education.Key Responsibilities:- **Passenger Assistance**: Help travelers with inquiries regarding flights, bookings, and travel policies, offering clear and accurate information.- **Booking Management**: Process flight bookings, changes, and cancellations using airline systems efficiently and accurately.- **Conflict Resolution**: Handle customer complaints and issues professionally, striving to resolve problems while maintaining customer satisfaction.- **Check-in Support**: Assist passengers during the check-in process, ensuring all necessary documentation is ready and guiding them to their gates.- **Customer Engagement**: Build positive relationships with customers by providing friendly and personalized service throughout their travel journey.Required Skills and Expectations:Candidates should have strong communication skills in English, both spoken and written, to effectively interact with passengers. Basic computer proficiency is essential for using airline booking systems. A friendly demeanor and patience are crucial for dealing with various customer needs. Additionally, a detail-oriented approach is important for managing bookings and ensuring a high level of service. Candidates are expected to work full-time from the office and may work in shifts, including weekends and holidays, to support flight operations.
View all details
  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Kanpur. The ideal candidate will have a passion for helping customers and a desire to provide excellent service. This full-time position requires working from the office, and we welcome candidates with 0-2 years of experience.Key Responsibilities:1. Responding to Customer Inquiries: Address customer questions and concerns through phone, email, or chat in a professional and friendly manner.2. Providing Product Information: Assist customers in understanding our products and services, guiding them to make informed decisions.3. Resolving Issues: Identify and resolve customer problems efficiently, ensuring a positive experience and customer satisfaction.4. Maintaining Records: Accurately document customer interactions and feedback in our database for tracking and quality assurance purposes.5. Collaborating with Teams: Work closely with other departments to ensure customer needs are met and any issues are promptly addressed.Required Skills and Expectations:Candidates must have a completed 12th-grade education. Strong communication skills are essential, both verbal and written. The ability to stay calm and professional under pressure is important. Basic computer skills are necessary, including familiarity with Microsoft Office. A team-oriented attitude and a willingness to learn are highly valued in this role. Passion for customer service and a positive attitude will contribute to your success.
View all details
View More Jobs

Apply to 60 Customer Communication Job Vacancies in Kanpur

  • Kanpur Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs