39

Customer Communication Fresher Jobs in Kanpur

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  • Fresher
  • 6.0 Lac/Yr
  • Kanpur
Data Entry Computer Operator Back Office Executive Typist MS Excel MS Word Data Processing Basic Computer Knowledge Internet Browsing Copy Typing Email Handling Record Keeping Office Administration English Typing Computer Skills. Back Office English Communication Microsoft Excel Tally Back Office Processing Word Payment Followup Internet Tally ERP Customer Calling Online Data Entry Selling Skills Basic Computer Skills Good Communication
We are seeking a motivated Back Office Computer Operator to join our team. This part-time, work-from-home position is ideal for freshers with a minimum of a 10th-grade education, looking to start their career in a supportive environment.Key Responsibilities:- Data Entry: Accurately input and update information into the computer system, ensuring all data is correct and organized.- Document Management: Assist in managing files and documents, including sorting, storing, and retrieving necessary paperwork as needed.- Reporting: Generate reports and summaries based on the data collected, helping to provide insights for decision-making processes.- Communication: Respond to emails and support inquiries in a professional manner, ensuring clear and accurate information is provided.Required Skills and Expectations:Candidates should be detail-oriented and possess basic computer skills, including knowledge of Microsoft Office applications like Word and Excel. Good typing skills are important for efficient data entry. We seek individuals who can work independently, manage their time well, and meet deadlines. Strong communication skills are necessary for effective interaction with team members and stakeholders. A proactive attitude and a willingness to learn are essential traits for success in this role. Freshers are encouraged to apply, as this position offers an excellent opportunity to gain experience in a dynamic work environment.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kanpur
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are seeking an Airport Terminal Services Agent to join our team in Kanpur, India. This role is perfect for enthusiastic individuals looking to begin their career in the aviation industry. You will play a key role in providing excellent customer service to passengers.In this position, your main responsibilities will include greeting passengers as they arrive at the terminal, checking in their luggage, and issuing boarding passes. You will assist with any inquiries passengers may have and ensure they follow airport regulations. Additionally, you will help resolve issues related to delayed or lost luggage and provide information on flight schedules and gate changes.To be successful in this role, you should have strong communication and interpersonal skills to interact effectively with passengers and colleagues. Attention to detail is important as you will be handling sensitive passenger information and ensuring all check-in processes are completed accurately. A positive and approachable attitude will enhance the passenger experience, making them feel welcome and supported.Candidates should have completed at least their 12th grade and have a willingness to learn and grow in the aviation field. This is a full-time position that requires you to work from the office, so flexibility with working hours, including weekends and holidays, is expected as the airport operates around the clock. Join us to start your journey in the exciting world of airport services!
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  • Fresher
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.
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  • 0 - 2 yrs
  • Chamanganj Kanpur
Retail Sales Counter Sales Customer Management Hard Working Communication Skills Sales Selling Skills
Good Customer Dealing and Patience and Very Polite, Purpose for Office Sales for Interior Related Products.
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  • 0 - 2 yrs
  • Kanpur
Brand Communication Customer Relationship Retail Sales Management Skills Marketing Communication Direct Sales
We are looking for a motivated Field Sales Executive to join our team in Kanpur. In this role, you will be responsible for promoting and selling our products directly to customers in the field. Key Responsibilities:- **Customer Engagement**: Actively connect with potential clients, introducing them to our products and understanding their needs to provide suitable solutions.- **Sales Growth**: Drive sales by meeting designated targets through effective communication and persuasive selling techniques to both new and existing customers.- **Market Research**: Gather information about market trends and competitor activities in your assigned area, helping to inform strategies and product development.- **Reporting**: Document sales activities and customer interactions in reports, providing management with insights and updates on sales performance.- **Time Management**: Organize daily schedules to maximize time spent with customers while ensuring that all appointments are met in a timely manner.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to effectively interact with diverse clients. A good understanding of sales principles is essential, along with a proactive attitude and a willingness to learn. The ideal candidate will have a positive outlook and the ability to motivate themselves. Basic computer skills are a plus as you will need to record and report your sales activities. A high school education (10th pass) is required, and no prior experience is necessary, making this an excellent opportunity for recent graduates or individuals looking to start a career in sales.
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Lucknow Road Kanpur
Customer Service Retail Operations Cash Handling Communication Attention to Detail
We are looking for a dedicated and friendly Shop Keeper to join our team. As a Shop Keeper, you will play a key role in providing excellent customer service and managing daily shop operations. This position is located on Lucknow Road and is ideal for freshers. **Key Responsibilities:** - **Customer Service:** Greet and assist customers, helping them find products while ensuring a pleasant shopping experience. - **Inventory Management:** Keep track of stock levels, monitor inventory, and assist in restocking shelves as needed. - **Sales Transactions:** Handle cash and card transactions accurately, ensuring that the cash register is balanced at the end of each shift. - **Store Cleaning:** Maintain a clean and organized shop environment, ensuring that aisles and displays are tidy and appealing. - **Product Display:** Arrange and showcase products effectively to attract customers and promote sales.**Required Skills and Expectations:** The ideal candidate should have a basic education of at least a 10th pass. You should possess strong communication skills to interact with customers positively. A good understanding of basic mathematics is essential for handling transactions accurately. We expect a friendly attitude, a willingness to learn, and the ability to work in a team. This is a full-time position, and applicants must be female, prepared to work from our office location. Freshers are welcome, and enthusiasm for customer service is highly valued.
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  • 0 - 5 yrs
  • Kanpur
Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records
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  • 0 - 1 yrs
  • Female
  • Kalyanpur Kanpur
Communication
We have vacant of 5 Customer Care Executive Jobs in Kalyanpur, Kanpur for Freshers Educational Qualification : 12th Pass Skill Communication etc.
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Customer Relationship Customer Service Customer Handling Customer Communication
- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.
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Marketing Communication Executive Customer Relationship Marketing Communication Field Sales
Merchant on boarding with Bharat pe Qr speaker and other products
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Travel Requirement Negotiation Skills Customer Relationship English Speaking Air Ticketing Holiday Packages Hotel Booking Escort Activities Travel Sales Tours Travel Outbound Calling Desktop Support Internal Communication
We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Kanpur
Retail Sales Customer Support Customer Handling Communication Skills Sales Counter Sales
Hiring for 2 Retail Sales Executive Jobs in Kanpur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, Other Bachelor Degree, M.A, M.B.A/PGDM, M.Com, M.Sc, Any Master Degree with Good knowledge in Retail Sales, Customer Support, Customer Handling, Communication Skills, Counter Sales, Sales etc.
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Delivery Boy Jobs For Higher Secondary Freshers

Creative Consultant & Contractor

Packaging Community Relation Strategic Communication Customer Handling Route Planning Customer Service Delivery Delivery Excellence Shipment Packing Material Coordination Skills Customer Communication Hard Working
We are looking for 5 Delivery Boy Posts in Lucknow, Kanpur, Agra, with deep knowledge in Packaging, Community Relation, Strategic Communication, Customer Handling, Route Planning, Customer Service Delivery, Delivery Excellence, Shipment, Packing Material, Coordination Skills, Customer Communication, Hard Working and Required Educational Qualification is : Higher Secondary, Secondary School
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Retail Sales Lead Generation Management Skills Strategic Communication Marketing Communication Customer Relationship Field Sales Negotiation Skills Selling Skills Field Marketing Technical Sales b2c Marketing
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.Deployment of products and articulation of benefits & best practices at client locations.Ensuring customer satisfaction leading to higher sales conversions and retention.Gathering consistent feedback from market for existing offerings and insights on competitor.moves as feedback for product enhancements.Enable digital payments at unorganizedretailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.Visit existing merchant and resolve if merchant having any issue.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kanpur
Outbound Calling International BPO International Voice Voice Process International Voice Process Good Communication Skills Call Center BPO Call Center Customer Care
Job Openings for 10 International Voice Process Executive Jobs for Freshers in Kanpur, having Educational qualification of : Secondary School, Other Bachelor Degree with Good knowledge in Outbound Calling, International BPO, International Voice, Voice Process, International Voice Process, Good Communication Skills, Call Center, BPO Call Center etc.Roles and Responsibilities:Job Profile : International Outbound Calling (US Shift)Candidate needs to make outbound calls.Shift Timings : 8:00 PM to 5:00 AM (IST)Desired Candidate Profile:* Minimum 1 year of experience in a U.S. Diabetic campaign is mandatory.* Excellent verbal communication and fluent spoken English are essential.* Target-driven individuals with a professional and customer-oriented approach.Perks and Benefits:* Competitive fixed salary aligned with industry standards* Attractive performance-based incentives* Cab facility available on selected routes* Complimentary meals and refreshments during the shiftCompensation: 12,000 to 25,000 per monthSchedule:Night shiftJob Types: Full-time, Permanent*Speak with the HR* +91 8576965827
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Sales Marketing Product Promotion Problem Solving Knowledge Fusion Customer Relationship Retail Sales Marketing Communication Management Skills Strategic Communication Lead Generation Field Sales Field Marketing
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.Deployment of products and articulation of benefits & best practices at client locations.Ensuring customer satisfaction leading to higher sales conversions and retention.Gathering consistent feedback from market for existing offerings and insights on competitor.moves as feedback for product enhancements.Enable digital payments at unorganized retailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.Visit existing merchant and resolve if merchant having any issue.
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Ground Hostess - Full Time - Freshers

Skyview India Academy Private Limited

Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
Ground Staff Lucknow AirportLocation: LucknowAge Limit: 18 to 30 YearsRole Overview:We are seeking dynamic and customer-focused individuals to join our Ground Staff team at Lucknow Airport. You will be responsible for ensuring smooth passenger handling, operational support, and maintaining high service standards.Key Responsibilities:Passenger check-in, ticketing, and baggage handling.Providing flight and boarding information.Assisting passengers with special needs.Coordinating with internal airport teams for timely departures.Managing on-ground service-related issues effectively.Candidate Requirements:Minimum Qualification: 12th pass or above.Age: 18 to 30 years.Strong communication and problem-solving skills.Presentable, energetic, and willing to work in shifts.What We Offer:Attractive salary package.Travel benefits and airport duty pass.Incentive-based growth structure.Paid training and career advancement.Medical and accidental insurance coverage.
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Hiring Freshers || Back Office Assistant

Scinext Group Skills & Technology Private Limited

Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Axis Bank - Young Banker ProgramPost-Asst ManagerSalary- 35000/-*Process Process:-*Online Application >> Online Assessment >> Online Interview >> Get Provisional Training Offer Letter >> Training >> Join Axis BankLevel 1 :- Written Test : Verbal Ability, Analytical Ability, Numerical Ability, Written English Test, Listening Comprehension TestLevel 2 :- Video Interview : Online Interview with Axis Bank TeamNote: The selected candidates shall be enrolled in the program ABYB and the 4 Month offline campus training in Manipal Global Banglore with 5000 Stypn Salary.During classroom training all-Accommodation / Fooding / Medical/ 1 Tablet Free.After completing 4 month campus training at Manipal University of BFSI , the candidate will start 90 days OJT at Axis Bank , OJT salary will be 25000/- for 3 month . At this time, the candidate will start receiving salary. After the OJT,You are eligible if: Your age is less than 30 Years Graduation Degree (10+2+3 pattern or 10+2+4 pattern) is compulsory Graduates from any stream with 50% in 10th, 12th, Graduation Candidates in the final year who have appeared for their final Semester Exam can also apply
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Back Office Assistant Fresher

Unit Security Services And Academy Private limited

Customer Relationship Microsoft Word General Office Management Communication System Internal Communication Customer Calling Computer Skills Followups Communication Skills
Office Management Client Handling Team Work Customer Support Data management Agreement work
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Kanpur
Good Communication Skills Outbound Calling Customer Support Inbound Outbound Sales English Language Inbound Process Good Communication Inbound Voice Process Customer Calling Voice Process Customer Service
its a BPO based job i need a candidate who can communicate good in English language
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kanpur
Good Knowledge in Outbound Calling International BPO International Voice Process Good Communication Skills Call Center BPO Call Center Online Sales Customer Care Executive
We are looking for 20 International Sales Executive Posts in Kanpur, with deep knowledge in Good knowledge in Outbound Calling, International BPO, International Voice Process, Good Communication Skills, Call Center, BPO Call Center, Online Sales, Customer Care Executive and Required Educational Qualification is : Secondary School, Other Bachelor Degree Roles and Responsibilities:Job Profile: International Telecalling Executive (US Shift)Candidate needs to make outbound calls.Shift Timings: 8:00 PM to 5:00 AM (IST)Desired Candidate Profile:* Minimum 1 year of experience in an Outbound Sales U.S. campaign is mandatory.* Excellent verbal communication and fluent spoken English are essential.* Target-driven individuals with a professional and customer-oriented approach.Perks and Benefits:* Competitive fixed salary aligned with industry standards* Attractive performance-based incentives* Cab facility available on selected routes* Complimentary meals and refreshments during the shiftCompensation: 12,000 to 25,000 per monthSchedule:Night shiftJob Types: Full-time, Permanent*Speak with the HR* +91 8576965827
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Senior Cabin Crew (Full Time)

Skyview India Academy Private Limited

Interpersonal Skills Grooming Communication Personality Development Customer Handling Cabin Crew
Job Title: Cabin CrewJob Overview:As a Cabin Crew member, you will be the face of the airline, ensuring a safe, comfortable, and pleasant flying experience for passengers. Your primary responsibility is to deliver exceptional customer service, ensure passenger safety, and handle in-flight duties with professionalism and care.Key Responsibilities:Conduct pre-flight safety checks and ensure all emergency equipment is in place and functional.Welcome passengers on board, assist with seating, and provide in-flight instructions.Serve meals, beverages, and offer duty-free products while ensuring passenger comfort.Respond to passenger needs, including handling special requests, providing assistance, and resolving issues.Maintain cabin cleanliness and organization throughout the flight.Handle emergency situations, including medical incidents, fire, and evacuations, following established procedures.Provide first aid assistance when needed, and work with the flight crew to manage any safety or security concerns.Ensure compliance with aviation regulations and company policies during all stages of the flight.Qualifications:Age between 18 and 30 years (depending on the airline).Working Conditions:Travel frequently, including domestic and international flights.Work in rotating shifts, including nights, weekends, and holidays.Must adhere to uniform and grooming standards.Extended periods of standing, walking, and managing cabin service during flights.
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Airlines Executive- Airport Ground Staff

Skyview India Academy Private Limited

Customer Relationship Airline Operations Aviation Passenger Service Good Communication Skills Communication Skills Airline Customer Service Personality Development
Job Title: Airport Ground Staff (Aviation Services)Location: [lucknow]Position Type: Full-Time Introduction:Are you passionate about aviation and looking to build your career in a fast-paced, dynamic environment? we are seeking energetic, dedicated individuals to join our Ground Staff team As part of our ground operations team, youll play a key role in ensuring the safety, comfort, and satisfaction of passengers while contributing to the smooth running of airport operations.If you are between 18 and 27 years old, physically fit, and enthusiastic about delivering exceptional customer service, we want to hear from you!Key Responsibilities:1. Passenger Support & Customer Service:2. Baggage Handling & Management:3. Safety & Security Protocols:4. Operational Support:5. Team Collaboration:Eligibility Criteria:Age Requirement: Applicants must be between the ages of 18 and 27 years to ensure the physical demands and team dynamics of the role are aligned.What We Offer:Competitive Salary: Attractive pay with benefits.Comprehensive Training: Full training provided to equip you with the skills needed for success.Career Development: Clear pathways for advancement within the aviation industry.Travel Benefits: Employee discounts on flights and services.Dynamic Work Environment: Be part of a fast-moving, exciting industry with plenty of opportunities for growth.
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Crew Member

Skyview India Academy Private Limited

Customer Service Cabin Attendant Problem Resolution PATIENCE APTIBILITY Communication
Job Title: Cabin Crew MemberJob SummaryWe are seeking dynamic and service-oriented individuals to join our Cabin Crew team. As a Cabin Crew Member, you will play a vital role in ensuring a safe and enjoyable travel experience for our passengers.Key ResponsibilitiesEnsure passenger safety and comfort throughout the flight.Conduct safety demonstrations and ensure compliance with airline regulations.Greet passengers warmly and assist them with seating and luggage.Provide in-flight services, including meal and beverage delivery.Address passenger inquiries and resolve any issues effectively.Collaborate with team members to maintain a positive and efficient cabin environment.Perform pre-flight checks and ensure all safety equipment is operational.QualificationsAge Requirement: Applicants must be between 18 and 28 years old.BenefitsCompetitive salary and comprehensive benefits package.Opportunities for career growth and travel.Training and development programs to enhance your skills.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive in Kanpur, India, who will ensure excellent service to our customers and assist them with their inquiries. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Customer Support: Address customer inquiries and provide accurate information about products and services, ensuring a positive experience for every customer.2. Issue Resolution: Handle customer complaints or issues by identifying the problem and offering appropriate solutions in a professional manner.3. Communication: Maintain clear and friendly communication with customers through various channels, such as phone, email, or in-person interactions.4. Documentation: Record customer interactions and update their details in the system to help maintain accurate records for future reference.5. Team Collaboration: Work closely with team members and other departments to ensure customer needs are met efficiently and effectively.Required Skills and Expectations:We seek individuals with strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential for managing customer inquiries and complaints. Candidates should be detail-oriented, organized, and able to work collaboratively in a fast-paced office environment. Basic computer skills are necessary for maintaining records and handling customer information accurately. A commitment to delivering high-quality service and understanding customer needs will be crucial for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative in Kanpur, you will assist passengers with their travel needs, ensuring a smooth and enjoyable experience. This position is ideal for those with up to two years of experience and a completed 12th-grade education.Key Responsibilities:- **Passenger Assistance**: Help travelers with inquiries regarding flights, bookings, and travel policies, offering clear and accurate information.- **Booking Management**: Process flight bookings, changes, and cancellations using airline systems efficiently and accurately.- **Conflict Resolution**: Handle customer complaints and issues professionally, striving to resolve problems while maintaining customer satisfaction.- **Check-in Support**: Assist passengers during the check-in process, ensuring all necessary documentation is ready and guiding them to their gates.- **Customer Engagement**: Build positive relationships with customers by providing friendly and personalized service throughout their travel journey.Required Skills and Expectations:Candidates should have strong communication skills in English, both spoken and written, to effectively interact with passengers. Basic computer proficiency is essential for using airline booking systems. A friendly demeanor and patience are crucial for dealing with various customer needs. Additionally, a detail-oriented approach is important for managing bookings and ensuring a high level of service. Candidates are expected to work full-time from the office and may work in shifts, including weekends and holidays, to support flight operations.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Kanpur. The ideal candidate will have a passion for helping customers and a desire to provide excellent service. This full-time position requires working from the office, and we welcome candidates with 0-2 years of experience.Key Responsibilities:1. Responding to Customer Inquiries: Address customer questions and concerns through phone, email, or chat in a professional and friendly manner.2. Providing Product Information: Assist customers in understanding our products and services, guiding them to make informed decisions.3. Resolving Issues: Identify and resolve customer problems efficiently, ensuring a positive experience and customer satisfaction.4. Maintaining Records: Accurately document customer interactions and feedback in our database for tracking and quality assurance purposes.5. Collaborating with Teams: Work closely with other departments to ensure customer needs are met and any issues are promptly addressed.Required Skills and Expectations:Candidates must have a completed 12th-grade education. Strong communication skills are essential, both verbal and written. The ability to stay calm and professional under pressure is important. Basic computer skills are necessary, including familiarity with Microsoft Office. A team-oriented attitude and a willingness to learn are highly valued in this role. Passion for customer service and a positive attitude will contribute to your success.
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