Customer Care Executive Graduate Fresher Jobs in Guwahati

- Good knowledge in Excel- Willing to travel, having geographical knowledge- Having positive attitude, and willing to learn- Experience in Establishment Compliance will be added advantage- Immediate joiners will be preferred.

Axis Bank Young Bankers Program (ABYBP) Profile: Assistant Manager Axis Bank CTC: 4.42 LPA (Including Bonus & Benefits) Location: PAN India Program Details:4 Months Residential Training @ Manipal Academy, Bengaluru (5K/month stipend)3 Months Internship at Axis Bank branches5 Months On-the-Job Training (Full Salary)PG Diploma in Banking Services from MAHE after completion Eligibility:Graduate / Postgraduate (Any Stream) Min. 50% Marks or Final Year StudentsAge: Up to 30 YearsGood Communication Skills Benefits:Earn while you learnAssured job as Assistant Manager in Axis BankProfessional training + career growth in BFSI sector

Hiring for 120 Airline Ground Staff Jobs in Kolkata,Patna,Asansol,Bhubaneswar,Gaya,Ranchi,jharkhnd,Durgapur,Malda,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, B.A, Other Bachelor Degree with Good knowledge in customer s,Customer Management,Aviation,Ground Staff,Guest Handling,Guest Relation Executive,Customer Care Associate etc. #If you have any queries, you can contact this number- +91 8961167542# To apply send your CV/Resume to this Whatsapp number- 8961167542/ Email- interjetplacement@gmail.com

- Respond to customer inquiries via phone, email, or live chat, providing information on services such as website development, app development, and cloud solutions.- Assist customers with understanding the scope of services offered by SIQUES EDUAID, including technical details, pricing, and timelines.- Act as the primary point of contact for clients throughout the project lifecycle, from initial inquiry to post-launch.- Provide regular updates on the status of website, app, or cloud development projects, ensuring clients are well-informed of milestones and timelines.- Handle technical issues or challenges clients may encounter during or after the completion of their projects.- Troubleshoot website or app performance issues, escalated customer complaints, or cloud service disruptions, collaborating with the technical team to resolve the issues quickly.- Assist new clients with the onboarding process, providing guidance on setting up and using the developed websites, apps, or cloud platforms.- Collect customer feedback to gauge satisfaction levels with the services provided.- Work with the development and design teams to improve products or services based on customer suggestions or recurring issues.- Maintain accurate and up-to-date records of client interactions, technical issues, and service requests in the CRM system.- Document and escalate recurring issues or suggestions to relevant departments for resolution or future product improvements.- Identify opportunities for upselling additional services, such as ongoing website maintenance, app updates, or advanced cloud features, based on customer needs.- Collaborate closely with web developers, app developers, and cloud engineers to ensure that customer requirements are accurately translated into project deliverables.- Stay up to date with the latest trends and technologies in website development, app development, and cloud solutions to better assist clients with their needs.

- Make outbound calls or receive inbound calls to assist customers with their inquiries, requests, or concerns.- Provide accurate and detailed information about products, services, or offers.- Build rapport with customers to understand their needs and offer suitable solutions.- Handle complaints or issues professionally, escalating them to the appropriate team if needed.- Record and update customer information in the CRM system accurately.- Follow up on customer inquiries to ensure timely resolution.- Achieve daily, weekly, and monthly call targets and KPIs.