Array ( [0] => customer-care-executive [1] => gurgaon ) Customer Care Executive Graduate Experience Jobs in Gurgaon
62

Customer Care Executive Graduate Experience Jobs in Gurgaon

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  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • DLF Phase I Gurgaon
Counter Sales Hard Working Customer Handling
Greet and welcome customers entering the jewellery showroom.Understand customer needs such as occasion, budget, and design preference.Show and explain different jewellery designs (gold, diamond, silver, etc.).Provide clear information about product weight, price, making charges, and certification.Assist customers in selecting jewellery and help close sales.Maintain attractive and organized jewellery displays in the showroom.Handle jewellery carefully and follow store security procedures.Support the billing process and ensure accurate invoices.Build good relationships with customers to encourage repeat purchases.Inform customers about new collections, offers, and promotions.Assist in stock checking and inventory management.Work towards achieving daily or monthly sales targets.
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  • 1 - 3 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Customer Care Customer Service Telephone Handling Good Communication Skills
Location: GurugramExperience Required: 1 year (Minimum)Salary Range: 3.5 6 LPA (Annual)Employment Type: Full-timeShift: Rotational shifts (including night shifts)Work Mode: On-site
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International Voice Process International BPO Executive Travel Sales PPC Executive Meta Ads Manager Collection Process Customer Relationship Customer Support Domestic BPO Customer Service Customer Care Telephone Handling Hindi BPO Inbound Calls BPO Voice Customer Handling Cold Calling Good Communication Skills Chat Support
Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Service Customer Support Ecommerce Customer Care Customer Handling Lingerie Cce Solving Queries Fashion Customer Management Client Satisfaction Customer Relationship CSE Customer Complaints
Post: Customer Care Executive - FemaleJob Location: Gurugram / GurgaonCompany Brand: Savvyy (Ladies Inner Wear)WhatsApp/Mobile: 9899546490 Customer Support Order Assistance Product Guidance Issue Resolution CRM ManagementRequired Candidate profile1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retailExcellent communication skills in EnglishEnsure smooth order fulfillment & customer satisfaction
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Gurgaon Sector 26
Customer Care Back Office Processing Basic Computers Computer Operations Typing Skills Data Entry
50 % data management & excel work.Maintain and update databases using excel.Create and manage Reports, charts and data analysis.HR hiring calls (50%)Schedule interviews, coordinate with candidates, and ensure a smooth hiring process.
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International BPO Executive

Oriental Consultants

International Business International Process BPO Operations Business Process Outsourcing BPO Voice BPO Trainer Customer Manager BPO Sales International Voice Process International BPO Call Center Chat Support International Voice Customer Care Outbound Calling Good Communication Skills International BPO Voice Process
Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Service Customer Care Customer Handling Customer Communication BPO Customer Relationship Cold Calling Call Center Customer Support
URGENT HIRINGLOCATION - GURGAONCustomer service Executive1 yr Bpo exp is mandatory**Graduation mandatory **1yr of BPO experience on paper is mandatory **Excellent English communication without any grammatical errors**6 Days working**Rotational shift (Night shifts are there for boys and for girls only day shift)**Rotational weekly offSalary25,000CTC and21,250inhand
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Customer Service Customer Support Customer Handling Customer Care Customer Care Representative US Shift UK Shift International Process BPO Voice BPO Non Voice Process
Customer Service Executive (International Voice) - MNC5 days workingSalary up to 40KLucrative IncentivesCab FacilityFresher/Experienced can ApplyContact for more details -location- Jaipur & GurgaonHimanshu - 9521247651Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationGraduation Required
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Communication
Looking for customer support executive who have international experience with excellent communication
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  • 1 - 3 yrs
  • Gurgaon
Customer Care Customer Service Customer Support Tele Calling Executive BPO Telecaller Chat Support Online Chat Representative Customer Management Outbound Calling Cold Calling Call Center Customer Handling Customer Communication
Fill form: https://forms.gle/AGyLTnkt7jt2SjUF6Responsibilities-Resolve customer queries, complaints or requests on daily basis-Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.-Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.-Escalate complex customer issues to relevant stakeholders for timely resolution.-Track the quantity and quality of queries handled to ensure productivity and efficiency.-Engage in cold calling to reach out to potential clients for gathering feedback of our offering.Skills Required-Minimum of 1 year of work experience in customer support or a related field.-Impeccable communication skills, both verbal and written.-Patience and the ability to handle challenging customer interactions.-Experience with CRM tools is a plus.-Basic proficiency in Excel/Google Sheets.-Active listening skills to understand customer needs.-Empathy towards customers to ensure a positive customer experience.-Strong email writing skills.
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Customer Management Customer Care Customer Relationship Outbound Calling Customer Service
Customer Support (undergraduate/ Graduate can Apply)Location :- Gurgaon Freshers & Experienced Can apply Salary up to 45 kContact No.- 9643697233 (HR Manvi - Call & Whatsapp)
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Customer Care Executive

The Three Across

  • 2 - 5 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Communication Skills
Job Title: International Voice Process AssociateLocation: GurgaonJob Type: Full-TimeExperience Required: 1 year in international BPO voice processShifts: 24*7, 5 Days a weekCTC: 30K to 38KInterested candidates can call us between 10AM to 8PMContact Us8447858478Description: Join our dynamic team as an International Voice Process Associate! We're seeking candidates with at least 1 year of experience in international voice processes within a BPO setting. Immediate joiners preferred.Key Responsibilities: Handle customer inquiries and provide exceptional support Resolve issues efficiently and effectively Maintain high-quality service standardsQualifications: 1 year of relevant international BPO voice experience Excellent communication skills Ability to work in a fast-paced environmentBenefits: Competitive salary Growth opportunities Friendly work environmentContact Us8447858478raman.dass@thethreeacross.com
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  • 1 - 4 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Service Desk Customer Care Customer Service Voice Process Executive Chat Support Executive Email Support Executive
We are seeking a customer-focused Customer Service Agent to join our team. The primary responsibilities of this role include resolving customer queries and handling escalations efficiently and professionally. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressureKey Responsibilities:1. Customer Query Resolution:Respond promptly to customer inquiries via phone, email, and chat. Provide accurate, valid, and complete information to customers.Diagnose and troubleshoot issues customers are facing.Follow up to ensure resolution of customer issues.2. Handling Escalations:Manage and resolve customer complaints and escalations with a focus on customer satisfaction.Analyze and address customer concerns in a timely and effective manner.Escalate unresolved issues to the appropriate internal teams as necessary.Document all customer interactions and escalations in the CRM system.3. Customer Relationship Management:o Build sustainable relationships and trust with customers through open and interactive communication.o Provide feedback on the efficiency of the customer service process.o Suggest improvements and innovations for enhancing customer experience.4.Team Collaboration:Work collaboratively with other team members to achieve team goals.o Participate in team meetings and training sessions to stay updated on product and service knowledge.Qualifications:1. Education: High school diploma or equivalent; Bachelors degree preferred.2.Experience: Proven customer support experience or experience of atleast 6 Months.3.Skills:Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Problem-solving skills and the ability to think on your feet.Empathy and patience in handling customer interactions.4.Work Schedule: Flexibility to work in shifts.
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  • 1 - 4 yrs
  • Gurgaon
Outbound Calling Customer Care Customer Relationship Customer Handling Call Center Cold Calling
Take inbound and blended calls, answer questions. Make outbound calls to prospects and clients. Assist with activities, documenting leads, and managing databases. Calling active and budding clients to encourage the business. Perform other duties as assigned Addressing clients' uncertainties, grievances, and suggestions on time.
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Store Manager

Prerana Hr Solution

Retail Store Operations Retail Sales Retail Operations Store Manager Store Incharge Store Operations Manager Store Supervisor Retail Outlet Manager Retail Manager Retail Sales Manager Customer Care Executive Floor Manager Hub Manager Walk in
Driving sales & plan:Driving the sales of the store to meet the allotted targets by allocating the targets to the staffDeveloping a culture of high sales performance expectations, i.e. Sales LeadershipMotivating and inspiring the field team to drive for resultsAssessing field capability and establish performance priorities at group levelPeople development:Assisting in recruiting and selecting high potential staffProviding effective on-the-job training and guidance to team members making use of company training modulesDelivering clear, motivating and constructive feedback in a timely manner to all retail associatesEvaluating the training needs of store associates and working closely with L&D department to execute the developmental planUnderstanding the reasons for attrition and taking measures to control itCash & Inventory management:Monitoring cash reconciliation to ensure there is no mismatch of store fundsEnsuring availability of required merchandise and servicesConducting stocktakes regularlyEnsuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processedPerforming the necessary quality checks for the new productsWorking very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart CustomerStore upkeep & maintenance:Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the storeEnsuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store
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Customer Support Executive

Rashi Infomedia marketing Private Limited

  • 1 - 4 yrs
  • 2.8 Lac/Yr
  • Gurgaon
Customer Care Voice Process International BPO Customer Communication Call Center
JD of care manager.Responsibilities:Manage and address concerns related to Field Sales Executives (FSE) and Business Development Leads (BDL), ensuring efficient resolution and maintaining positive relationships.Assist in resolving payout-related concerns for FSE and BDL members, including but not limited to commission calculations, payment discrepancies, and payment processing.Coordinate the collection of KYC documentation from new joiners, ensuring compliance with regulatory requirements and internal policies.Maintain accurate records of KYC documentation and ensure timely verification and processing.Conduct regular communication with FSE and BDL members via phone calls and other channels to provide support, gather feedback, and address any issues or inquiries.Collaborate with other departments, such as HR and Finance, to streamline processes and improve efficiency in handling FSE and BDL-related matters.Stay updated on industry trends, regulations, and best practices related to care management and sales operations.Provide training and guidance to FSE and BDL members on processes, policies, and systems as needed.Qualifications:1. Must be graduate 2. Know the Telugu, Kannada, Hindi, and English languages.3. 1 year of experience in customer service. 4. Expected Start Date: Immediate or 15 days5. JOB Type: WFO6. Working Location: GurugramCTC. 3LPA
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  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Care Customer Support Customer Management Customer Communication Walk in
Department: OperationsDesignation: Customer Success AssociatesCampaign Type: International (AU Process)Total Number of Openings: 20What you will be doing? The candidate will be responsible to handle the queries raised by the AU customers.Skills Required: Excellent Communication skills required in English Customer handling skillsQualification: Graduate/Undergraduate Experienced can apply Must have International BPO Exp Should be comfortable working night shifts Male candidates should be from a 15 km radius of the office address.Other Info: 5 Days working (with 2 rotational Weeks off)Salaryo CTC 28,000 (In Hand- 23677): 6 months of experience In International BPOo CTC 29,000 (In Hand- 24684): For candidates having 6-12 months of experience.o CTC 30,000 (In Hand 25622): For the candidates who have at least 12 months of experience
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  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Cce CA Call Center Executive Sales Customer Support Engineer Customer Services Walk in
Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsRequirements and skillsPrevious experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multitask, set priorities and manage time effectively
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  • 2 - 4 yrs
  • 2.5 Lac/Yr
  • Narsinghpur Gurgaon
Managing Activity Calendar Taking Care Prompt Response to Customer Emails Phone Calls Managing & Organising Confidential Records Managing Google Sheets Executive Assistant
We are Looking for 1 Executive Assistant Post in Narsinghpur, Gurgaon,Managing Activity Calendar,Taking Care Prompt Response to Customer Emails with Deep Knowledge in Managing Activity Calendar,Taking Care Prompt Response to Customer Emails and Required Educational Qualification is : other Bachelor Degree . Must have Knowledge of Advance Excel Working On Google Sheets/drives Etc.
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Retention Executive

Tripleplay Interactive Network Pvt Ltd

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Gurgaon
Churn Management Service Provisioning Customer Acquisition Retention Executive
Job Openings for 10 Retention Executive Jobs with minimum 1 Year Experience in Gurgaon/Gurugram, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Churn Management,Service Provisioning,Customer Acquisition etc.
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  • 1 - 6 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Support CRM Executive MIS Reporting Client Coordinator Clinet Handling Customer Service Walk in
Requirements:Good Communication and presentation skillsGood knowledge of MS Office (Powerpoint, Excel etc.)Keen interest in LogisticsWilling to Learn and implementAttitude to explore new thingsWilling to give commitment and should be flexible.Roles and responsibilities:Coordinating with customer and handling their queries regarding any issuesExcellent with coordination & problem solving, providing timely solutionHandling client escalations and closuresChecking MIS Report on daily basis and sharing the same with customer.To Ensure all shipments to be picked up and connected from origin as per defined TATGeneration of required documents for Transportation i.e LR, GP, Ewaybill etc.Generation of Invoices for the allotted customers and on time submissionTimely payment collectionCoordinating with WH for the daily System entries and transactionsCoordinating with the WHs for the stock reconciliation as per scheduleShould be focused on customer satisfaction.Maintaining the MOM along with actions plan for improvementCustomer centric approach & Positive Attitude.
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  • 1 - 5 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Inside Sales Executive Business Development Sales Client Service-driven After-sales Service Customer Support Walk in
Job Responsibilities for Sales:1) Essentially a Sales / BD role where the incumbent is supposed to cater to direct queries that cometo us from various sources.2) Responsible for after-sales service for the clients addressed as a query.3) Generate new leads and help expand business PAN India Desired background.4) 1-10 years of experience in a sales & client service-driven organization.5) hotel sales/hospitality sales background will be preferred.6) Well-groomed with good communication skills.7) Strong understanding of sales as a skill & good attitude.8) High on service orientation.
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CRM BDM Financial Products Customer Relationship Executive Customer Handling Client Relationship Walk in
CRM/ BDM Manager For Wealth Management Gurgaon,Mumbai,AhmedabadFinancial Markets product knowledgeFinancial Analysis and risk management knowledgeCommunication and presentation skillsClient relationship management skills, ability to manage and prioritize multiple tasks and projects within afast-paced environmentBusiness understanding of client business models with acumen on new client acquisitionsSales skills with excellent negotiation, presentation and client acquisition skillsUnderstanding of recent technologies in Financial Markets & Business .Deal closure and execution skillsStrong cross - cultural awareness and interpersonal skillsHigh degree of integrity, ethical conduct, and professionalismBachelor's degree in Finance, Business Administration, Economics, or related field , Master's degree or CFA Charter holder is a plussatish kohli
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