Customer Care Executive 12th Pass Jobs in Ranchi

Job Title: Customer Service Executive (Fresher)Company Name: Skytech AviationJob Location: Birsa Munda AirportJob Description:Skytech Aviation is hiring Customer Service Executives (Male & Female) for freshers who are interested in building a career in the aviation industry. The selected candidates will be responsible for assisting passengers, handling customer queries, and ensuring a smooth airport experience.Eligibility Criteria:Gender: Male & Female both can applyExperience: Fresher onlyAge Limit: 18 - 26 yearsEducation: Minimum 12th PassGood communication and interpersonal skillsSmart and professional personalityJob Responsibilities:Assist passengers with check-in and boarding proceduresHandle passenger queries and provide accurate informationEnsure smooth customer service operations at the airportMaintain professional communication with passengersCoordinate with airport and airline staff when requiredInterview Location:Lalpur Chowk, Opposite Hari Om Tower, RanchiRequired Documents:Updated Resume2 Passport Size PhotographsAadhar Card / ID ProofEducational Certificates

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

We are hiring for Ranchi Doranda Location Male candidates prefered In hand 13,300 CTC 17,400Rotational Shift If you are Interested Kindly call on 9241567432 or DM your resume

We are looking for 120 Cargo Supervisor Posts in Kolkata,Siliguri,Durgapur,Patna,Ranchi,jharkhand,Gaya,Cooch Behar,Bhubaneswar,Delhi, with deep knowledge in Aviation,Cargo Handling,Airport Cargo,Cargo Loader,Customer Care Executive,Good Management,Positive Attitude,Documentation,Ground Operation,Good Communication,Quick Learner and Required Educational Qualification is : Higher Secondary

We have vacant of 55 Call Centre Executive Jobs in Ranchi for Freshers Educational Qualification : Higher Secondary, Secondary School Skill Call Center Executive,BPO,BPO Executive etc.

We are hiring For Customer support profile for voice process Shift - Girls Day shift Boys Rotational shiftSalary - Till 17,900 CTCLocation- Kanke , Ranchi Only English communication skills preferred If you are Interested do connect with me

Hiring. CCE (Customer Care Executive)BPO Call CenterJob Location. RanchiSalary. 7k to 9kDay Shift9:30am to 5:00pmGender. Male & Female Both.No of Vacancy. 25Minimum Qualification. 12thExperience & Fresher's can be apply for this jobInterested Candidates Apply Now.Call me for more Information.(WhatsApp)

Hiring. CCE (Customer Care Executive)BPO Call CenterJob Location. RanchiSalary. 7k to 9kDay Shift9:30am to 5:00pmGender. Male & Female Both.No of Vacancy. 25Minimum Qualification. 12thExperience & Fresher's can be apply for this jobInterested Candidates Apply Now.