Customer Care Executive 12th Pass Experience Jobs in Delhi

Role SummaryWe are looking for a Customer Care Executive to handle customer queries, resolve complaints,and ensure a high level of customer satisfaction. The ideal candidate will be a goodcommunicator, patient listener, and problem solver.Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience.Requirements 1-2 years of experience in customer service, preferably in FMCG, D2C, or e-commerce. Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills. Basic computer knowledge and familiarity with CRM tools.Preferred Skills Prior experience in call center/BPO/e-commerce. Knowledge of order management, returns, and refunds process. Ability to remain calm and professional under pressure.

We are looking for a dedicated Telecalling Executive to join our team in Nilothi, Delhi. The ideal candidate will have 1 to 6 years of experience in telecalling and must be a female with a minimum education level of 12th pass. This full-time position requires working from the office.Key Responsibilities:1. **Making Outbound Calls**: You will be responsible for contacting potential clients and customers to introduce our services, provide information, and encourage them to make purchases.2. **Handling Inbound Calls**: You will answer incoming calls from customers, addressing their inquiries, resolving any issues, and providing excellent customer service.3. **Maintaining Records**: Accurate documentation is vital. You will keep track of calls, update customer information in our database, and maintain logs of interactions for future reference.4. **Target Achievement**: You will work towards meeting daily and monthly calling targets set by the management while ensuring a high level of customer satisfaction.5. **Providing Feedback**: Regularly report on call trends, customer feedback, and market insights to help improve our services and strategies.Required Skills and Expectations:- Strong communication skills and the ability to speak clearly and confidently.- Basic computer knowledge and familiarity with calling software is preferred.- A positive attitude, resilience, and the ability to handle objections from customers.- Excellent listening skills to understand customer needs and respond appropriately.- A team player who can collaborate effectively with colleagues to achieve goals.

We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- **Client Engagement:** Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- **Travel Planning:** Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- **Sales Management:** Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- **Booking Coordination:** Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- **Customer Support:** Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.

Responsibilities: Handle inbound and outbound calls to assist customers with queries and support needs. Manage and respond to customer inquiries via phone, email, and social media. Conduct follow-ups with logistics partners to ensure timely and accurate delivery of orders. Call customers for feedback post-purchase to improve service experience. Perform abandoned cart calls to drive order completion and conversion. Maintain a polite, professional, and proactive approach with all customer interactions. Work closely with internal teams to resolve complaints and ensure customer satisfaction. Maintain records of interactions and take notes on customer feedback and issues.

We are looking for a motivated Sales Executive to join our team in Badarpur. The ideal candidate should have 1 to 3 years of experience in sales and have completed at least the 12th grade. This full-time position requires a presence in the office.**Key Responsibilities:**- **Generate Leads:** Actively seek out new sales leads through networking, referrals, and other sources to expand the customer base.- **Meet Sales Targets:** Set and achieve monthly sales targets to contribute to overall company goals.- **Maintain Customer Relationships:** Build and nurture long-term relationships with clients to ensure repeat business and maintain customer satisfaction.- **Understand Products:** Gain comprehensive knowledge about the companys products and services to effectively explain their benefits to customers.- **Prepare Sales Reports:** Document and analyze sales activities and trends to provide insights to the management team.- **Assist in Marketing Initiatives:** Collaborate with the marketing team to develop campaigns that enhance product visibility and attract potential customers.Required skills and expectations include having strong communication skills to interact effectively with clients; good negotiation abilities to close sales deals; and a proactive approach to problem-solving and customer service. Basic computer skills, including knowledge of MS Office, are essential. Candidates should be self-motivated, target-oriented, and able to work well in a team environment. A positive attitude and the ability to adapt to changing situations are also important for success in this role.

We are looking for a Back Office Executive to join our team in Rohini Sector 20, Delhi. As a Back Office Executive, you will be responsible for various administrative tasks such as data entry, managing files and documents, and coordinating with other departments.Key Responsibilities:1. Data Entry: Updating and maintaining databases with accurate information.2. Document Management: Organizing and filing paperwork for easy access.3. Coordinating: Communicating with different departments to ensure smooth workflow.4. Reporting: Providing reports on back office activities to management.The ideal candidate should have a minimum of 1 year of experience in a similar role and must be a 12th pass. Strong attention to detail, good organizational skills, and proficiency in Microsoft Office Suite are essential for this position. The candidate should also be able to work effectively in a fast-paced environment and handle multiple tasks simultaneously.

As a Receptionist Cum Executive Assistant, you will be responsible for managing incoming calls, handling emails, and providing administrative support to the team. You will also assist in scheduling appointments, coordinating meetings, and maintaining office supplies.Key responsibilities include greeting visitors and directing them to the appropriate person, maintaining office cleanliness and organization, and managing office correspondence. Additionally, you will assist in making travel arrangements, preparing reports, and handling invoices.The ideal candidate should have excellent communication skills, strong organizational abilities, and proficiency in MS Office applications. Attention to detail, multitasking capabilities, and a positive attitude are also essential for this role. Prior experience as a receptionist or executive assistant is preferred, and the ability to work independently in a remote setting is required for this position.

Votiko Solutions Private Limited - Redefining Careers, Cultivating Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesIgnite Your Professional Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Votiko Solutions stands tall as an industry leader, acclaimed as the best call center, where excellence meets innovation. Our commitment extends beyond customer engagement to fostering individual growth. Join our dynamic team, where your skills are recognized, and your success is our triumph.Job Overview: As a Call Center Executive, you play a pivotal role in delivering exceptional service. From the comfort of your home, engage in telemarketing, handle diverse inbound and outbound calls, and provide stellar customer support. Votiko offers a collaborative environment where your career aspirations find limitless avenues to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Ignite Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and become a catalyst for success in a thriving work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.com

A Back Office Executive plays a crucial role in ensuring the smooth operation of a company's back-end processes. The primary responsibilities of a Back Office Executive include:1. Handling data entry tasks and maintaining the accuracy of company records.2. Managing computer operations and ensuring the efficient processing of back-end tasks.3. Coordinating with other departments to ensure seamless workflow.4. Providing customer care and addressing any back-end processing-related inquiries.

As a Customer Support cum Telecalling Executive at A R Buildwel, you will play a pivotal role in ensuring exceptional customer experiences. Your primary responsibility is to engage with clients, address their inquiries, and contribute to business growth through effective communication skill.Key Responsibilities:Customer Interaction:Phone Etiquette: Answer phone calls professionally, providing accurate information about our products and services.Inquiry Management: Process inquiries, fix visits, and prompt reply to customer queries.Complaint Resolution: Address customer complaints, ensuring timely resolution.Record Keeping: Maintain detailed records of interactions, including complaints, inquiries, and comments.Sales Support:Product Knowledge: Familiarize yourself with our offerings to effectively assist customers. Plan, ensure and accompany customers to site.Lead Conversion: Collaborate with the sales team to convert leads into paying clients.CRM Utilization: Leverage CRM software to manage customer data and track interactions.Follow-Up: Ensure timely follow-up with potential clients.Team Collaboration:Team Supervision: Oversee a team of customer service representatives.Administrative Support: Assist other team members as needed.Trend Identification: Analyze customer records to identify trends and opportunities.Qualifications and Skills:Fluency in English: Excellent verbal and written communication skills.Computer Proficiency: Comfortable with standard office software (MS Office).Digital Marketing Skills: Have good Digital Marketing skillsCRM Knowledge: Familiarity with CRM software .Fast Learner: Adapt quickly to new processes and tools.Passion for Sales: Driven by achieving sales targets.Presentation Skills: Ability to deliver attractive presentations.Soft Skills:Patience: Handle customer inquiries with empathy and patience.Adaptability: Thrive in a dynamic environment.Empathy: Understand and address customer needs effectively.

Enter customer and product details, Invoice Creation & Stock ManagementCreate invoices using tally, Handle day to day office activities and Maintain and update stock records.Conduct physical inventory checks and reconcile with digital records.

Quality Analyst, Call Quality AnalystThe job Is to listen to calls taken by AT&T representatives and mark them asper the call taken.

Daily visit to the shop (General retail shop, Medical, Pharmacy shop, General store, Kirana store, stationery shop) to given area plan. improve sales performance as per given target. Simultaneously deliver the order to shopkeeper. Share the daily store visit and Sales Report.

Need a Experienced candidate with good skill of Computer and eager to learn new things.

Male / female experinced with good english , communication skills , basic computer

Job location - Sector 28 Dwarka Work details - 80% time on email + chat (WhatsApp) and 20% time calling Process - Solve customer queries for E-Commerce process, escalation POC for courier partners,

Job Openings for 2 Customer Service Executive Jobs with minimum 1 Year Experience in Ashok Vihar, having Educational qualification of : Higher Secondary with Good knowledge in Customer Support, good communication etc.

Votiko Solutions: Advancing Careers, Transforming Lives! Take the opportunity to become a leader in customer excellence. Votiko Solutions Private Limited is excited to invite enthusiastic individuals to join us as Call Center Executives in our thriving international BPO. Position: Call Center Executives Company: Votiko Solutions Private Limited Type: International BPO (Remote Work Opportunity) Your Journey Begins: 1. Harness your telemarketing skills: lead generation, appointment scheduling, surveys, and verification. 2. Excel in managing inbound and outbound calls, delivering customized experiences for B2B and B2C clients. 3. Create impactful customer interactions through calls, emails, and live chat. 4. Exceed targets and demonstrate your ability to work independently. Qualifications for Success: 1. Bring a solid 3-year background in international call center operations. 2. Proficient in English with outstanding communication skills. 3. Age is merely a number candidates under 40 are encouraged to apply. 4. Proven success in telemarketing and customer service roles. 5. Equipped with a laptop and reliable broadband for effective remote work. Why Choose Votiko? Your Journey Awaits: - Attractive compensation: 20,000 to 40,000/month + performance-based incentives. - Enjoy the flexibility of working from any location. - Be part of a culture that promotes satisfaction, growth, and happiness. Votiko Solutions - Where Careers Flourish, Excellence Shines! Ready to Elevate Your Career? Contact us at 8511539085 or send your resume to hr@votiko.com Embark on a journey where each call enhances your success, and every interaction adds to your professional story. Join Votiko Solutions, where the adventure is as significant as the outcome!

Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BoundariesType: BPO International Call CenterPosition: Call Center ExecutivesKickstart Your Professional Journey! Enjoy Work From Home - Connecting Talent NationwideAbout Us: Join Votiko Solutions Private Limited, a frontrunner in the BPO industry, on an exciting journey of transformation. We are on the lookout for enthusiastic individuals to fill the role of Call Center Executives. Enjoy the flexibility of working from home as we invite outstanding talent from all over India.Job Responsibilities:1. Lead telemarketing efforts, shaping the future of lead generation, appointment scheduling, surveys, and verification.2. Handle a variety of inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Provide exceptional customer service through calls, emails, and live chat.4. Consistently surpass performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee satisfaction. Unlock unparalleled opportunities for career advancement and personal growth.Eager to Launch Your Career? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Work From Home Creates Pathways to Opportunities Across the Nation.

Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com