Array ( [0] => customer-care-executive [1] => bangalore ) 100+ Customer Care Executive 10th Pass Fresher Jobs in Bangalore
181

Customer Care Executive 10th Pass Fresher Jobs in Bangalore

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Hiring Fresher / Customer Support Executive / 12th Pass

Grassroots Solutions and Services Pvt Ltd

  • Fresher
  • Bangalore
Professional Communication Tamil Telecaller Telugu Hindi BPO English Language Customer Care Customer Support Customer Handling Domestic BPO BPO Voice Inbound Calls Good Communication Skills
As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education. Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.
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  • Fresher
  • Shivaji Nagar Bangalore
Domestic BPO Telephone Handling BPO Voice Hindi BPO Good Communication Skills
(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Bangalore
English Voice Process Telesales Communication Hindi Domestic BPO Negotiation Skills Customer Handling BPO Tele Sales Inbound Sales B2c Sales
Job Title: Tele Sales Executive (B2C) Company: Traders Circuit Location: Bangalore About the Role: We are looking for a dynamic and enthusiastic Tele Sales Executive to promote the Traders Circuit app and assist customers in making purchase decisions. The role involves direct interaction with potential users, explaining product benefits, and converting leads into customers. Key Responsibilities: Make outbound calls to potential customers and explain the features of the Traders Circuit app Promote app subscriptions and services to retail (B2C) clients Assist customers throughout the purchase journey and resolve their queries Build strong relationships with prospects and maintain follow-ups Achieve daily/weekly/monthly sales targets Maintain records of calls, leads, and conversions Coordinate with the internal team for smooth onboarding of customers Requirements: Female candidates preferred Excellent communication skills in Hindi and English (mandatory) Strong convincing and negotiation skills Basic understanding of sales and customer handling Comfortable with calling and handling B2C clients Freshers and experienced candidates can apply Preferred Skills: Prior experience in tele sales, app promotion, or customer support Interest in stock market/trading (added advantage) Target-driven and self-motivated Salary & Benefits: Fixed salary + attractive incentives Friendly and growth-oriented work environment Training and development opportunities Working Hours: 6 Days Working Day Shift
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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Care Customer Support Customer Handling Customer Service Inbound Calls Cold Calling Telephone Handling BPO Voice Domestic BPO Customer Relationship Good Communication
As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.
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Ground Staff || Freshers & Experienced

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bangalore
Computer Operator Offline Data Entry Customer Care Passport Checking Ticketing Executive Airport Ground Staff Ticket Checking Staff
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Bangalore Hyderabad Kolkata ChandigarhSkills - Computer Operator Data Entry
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Bangalore
Good Communication Skills Customer Handling Voice Process Convincing Power Tele Marketing
We are seeking a motivated and enthusiastic Telecalling Executive to join our team in Bangalore. This role is ideal for candidates with 0 to 3 years of experience and who have completed their 12th grade education. Female candidates are preferred for this position.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to share information about our products and services, aiming to generate interest and leads.- **Engage with Customers:** Communicate effectively to understand customer needs, answer questions, and provide relevant solutions to enhance customer satisfaction.- **Maintain Call Records:** Document interactions accurately in our database to track progress and follow up with leads, ensuring all customer interactions are logged properly.- **Work Towards Targets:** Achieve daily and monthly calling targets and sales goals through persuasive communication skills and a strong understanding of our offerings.- **Provide Feedback:** Report any customer insights or feedback to the management team, helping to improve our services and approach.**Required Skills and Expectations:**Candidates should have excellent verbal communication skills in English and regional languages. A friendly and approachable demeanor is essential to build rapport with customers. Basic computer skills, including familiarity with MS Office and database entry, are important for maintaining accurate records. A willingness to learn and adapt in a fast-paced environment will contribute to your success in this role. Candidates should be goal-oriented, self-motivated, and ready to work full-time from the office in a team-oriented atmosphere.
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  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Koramangala Bangalore
Domestic BPO BPO Voice Customer Handling Customer Support Telephone Handling
We are looking for a Customer Support Executive to join our team in Koramangala. This is a full-time position and is ideal for candidates with 0 to 3 years of experience. The role focuses on helping customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, email, or chat, ensuring timely and accurate responses to enhance customer experience.- **Resolve Issues:** Identify customer problems and provide effective solutions quickly, maintaining a high level of professionalism.- **Document Interactions:** Record details of customer interactions and transactions in our database, ensuring that all information is accurate and up to date for future reference.- **Follow Up:** Proactively reach out to customers after their issues are resolved to ensure they are satisfied with the service provided.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights that could enhance customer support.**Required Skills and Expectations:**Candidates should have good communication skills, both written and verbal, to effectively interact with customers. A strong understanding of customer service principles is essential. The ideal candidate should be patient, empathetic, and possess problem-solving abilities to address customer needs efficiently. Basic computer skills, including familiarity with office software and tools, are required. Being a team player and showing a willingness to learn and adapt in a fast-paced environment will contribute to success in this role.
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  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Bangalore
Customer Relationship Customer Care Outbound Calling Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
Role : CUSTOMER CARE EXECUTIVES (10 POSITIONS) - INBOUND /OUTBOUND / Chat Process / Social Media ExecutiveGood to have :English is a must &Any one (South Indian) Language (either Telugu or Tamil or Kannada) Salary ?Often around 20,000 30,000 per month (varies by posting and experience level).Location: On-site Bengaluru (Arekere)Employment type: Full-time & Permanent Who can apply ? Any below qualifications are welcome :Fresh graduates / 10+2 /Experienced customer care executives are all welcome to apply !Job Type?Office Job -Monday to Saturday (shift timings)5:30 AM to 3PMor1:00PM to 10 PM ( no cab facility)Free breakfast + Lunch + Dinner Joining Time ? As early as possible /Prefer immediately Role category?Customer Support / Voice Process / Customer ServicePrimary ResponsibilitiesAs a Customer Care Executive at our org- your main duties typically include:Handling customer interactions: Answering customer queries and concerns through phone calls, emails, or in-person communication. Resolving issues: Helping customers with complaints, delivery questions, product information, refunds, or other service-related problems. Maintaining service quality: Ensuring timely, accurate, and professional responses that enhance customer satisfaction. Updating records:Logging customer calls and responses in company systems to track issues and solutions. Coordinating internally: Working with other teams (like sales, delivery, logistics) to resolve complex queries and improve customer experienceCommunication:Good verbal and written communication skills, often in English. Knowledge of local languages is a plusCustomer support mindset :Strong focus on helping customers and solving problems professionallyExperience: Many listings are open to freshers or candidates with little to no prior experience in customer service.What You Can Expect?This role is typically entry-level and suitable if youre starting your career in customer service. The focus is on building communication skills, understanding customer needs, and representing the company in a professional manner. Company ?India's first certified organic dairy enterprise, offering a range of products including organic milk, ghee, cheese, and honey, all sourced from stress-free cows raised on sustainable farms. The company focuses on delivering fresh, untouched organic products to customers in Bengaluru, Chennai, and Hyderabad, with a commitment to supporting local farmers and promoting environmentally friendly practices.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • BTM Layout Bangalore
Sales Customer Management
**Job Description: Customer Care Executives (Voice & Sales Process)**We are looking for dedicated Customer Care Executives to join our team for both Voice and Sales processes. As a Customer Care Executive, you will handle inbound and outbound calls, addressing customer inquiries, providing information about our products/services, and resolving issues effectively. Fluency in English is mandatory, along with proficiency in any two South Indian languages such as Tamil, Telugu, Malayalam, or Kannada.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and proficiency in any two South Indian languages. (Tamil, Kannada, Malayalam, Telugu)- Ability to empathize with customers and prioritize their needs.- Prior experience in customer service or sales will be an advantage.**Responsibilities:**- Manage customer interactions professionally and courteously.- Achieve sales targets and KPIs as set by the company.- Ensure high customer satisfaction through effective problem-solving.- Adhere to company policies and procedures.**Salary and Benefits:**- Starting salary: INR 15,000 per month.- Performance-based incentives.- Comprehensive training and growth opportunities.Join our team and contribute to our commitment to exceptional customer service. Apply now and embark on a rewarding career journey with us!Interested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395
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Customer Support Executive (Freshers) Bangalore

Enlist Management Consultants Private Limited

  • Fresher
  • 2.0 Lac/Yr
  • Bangalore
Customer Relationship Customer Service Cold Calling Domestic BPO BPO Voice
Handle inbound and outbound customer calls professionallyResolve customer queries, complaints, and requests in a timely mannerProvide accurate information about company products/servicesMaintain proper follow-ups with customersUpdate customer details and interaction notes in the systemEnsure customer satisfaction and maintain service qualityEscalate complex issues to the concerned team when required
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Front Office Executive Jobs For 12th Pass Freshers

Gadgetology Network Private Limited

  • Fresher
  • 1.8 Lac/Yr
  • Whitefield Bangalore
Customer Service Microsoft Office Problem Solving Interpersonal Skills Administrative Skills Written Communication Basic Computer Skills Telephone Handling Receptionist Activities Front Desk Coordination Skills Data Management
- Greet and welcome guests: The front office executive is responsible for welcoming visitors and guests to the office in a friendly and professional manner.- Answer and route incoming calls: It is essential for the front office executive to handle incoming calls, provide information, and redirect calls to the appropriate departments or individuals.- Manage front desk operations: The individual will be responsible for efficiently managing the front desk, including organizing schedules, appointments, and ensuring the office's smooth operation.- Maintain office cleanliness: Keeping the front office area clean and organized is a key responsibility to create a positive first impression for visitors.- Assist with administrative tasks: The front office executive may be required to provide administrative support, such as filing documents, handling emails, and assisting with office tasks as needed.Skills and Expectations:- Excellent communication skills: The individual should have strong verbal and written communication skills to interact effectively with visitors and staff.- Organizational skills: Being organized and detail-oriented is crucial for managing front desk operations efficiently.- Basic computer skills: Proficiency in using basic computer programs such as MS Office for administrative tasks is required.- Professional demeanor: The front office executive should maintain a professional and courteous attitude at all times when dealing with guests and colleagues.- Punctuality: Being punctual and reliable in attending work is important for this role to ensure the smooth functioning of front office operations.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • 109755
Good Communication Skills Lead Generation Customer Handling
Business Development Executive Good communication skillsLead generation
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Bangalore
Customer Handling Outbound Calling Customer Care Customer Relationship Customer Support Customer Service Customer Management Cold Calling Customer Communication Call Center Domestic BPO BPO Voice Inbound Outbound Sales
WERE HIRING! Customer Care Executive Voice & Sales ProcessWe are looking for enthusiastic and motivated individuals to join our growing team as Customer Care Executives. This role involves handling customer interactions, resolving queries, and promoting our products and services. Qualifications Minimum education: 12th Pass Age: 18 to 30 years Excellent communication skills in English & Hindi Ability to handle customer queries and provide effective solutions Prior customer service or sales experience is a plus (not mandatory) Key Responsibilities Handle inbound & outbound calls professionally Provide accurate information about products and services Identify customer needs and close sales effectively Ensure high customer satisfaction through problem-solving Meet assigned sales targets and performance goals Salary & Benefits Starting salary: 18,000 per month Performance-based incentives & bonuses Comprehensive training & career growth opportunities Fast-track growth in customer care and sales Why Join Us? Supportive work environment Skill development & career advancement Stable income with attractive incentives
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Whitefield Bangalore
Customer Relationship Outbound Calling Customer Service Customer Handling Customer Care Customer Management Customer Communication Customer Support
We are looking for a Customer Service Executive to join our team in Whitefield, Bangalore. In this role, you will be responsible for building and maintaining customer relationships through outbound calling, handling customer inquiries, providing excellent customer service, and managing customer communications effectively.Key Responsibilities:- Make outbound calls to customers to address their needs and concerns.- Handle customer inquiries and provide timely and accurate solutions.- Ensure high levels of customer satisfaction through excellent service.- Manage customer communications through various channels.- Support customers with any issues or concerns they may have.Required Skills and Expectations:- Strong communication and interpersonal skills.- Ability to handle customer inquiries and complaints professionally.- Excellent problem-solving skills.- Strong attention to detail and multitasking abilities.- Ability to work well in a team and independently.- Prior experience in customer service is a plus.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Bangalore
Customer Care Customer Support
Were Hiring Customer Service Representative / Customer support ExecutivesLooking to start your career in customer service? Were inviting freshers to join one of the reputed fintech/ Automobile/Bank in Bangalore! Role: Customer Service Representative /Customer support Executives Experience: Fresher Qualification: Minimum 12th Pass Location: Bangalore Compensation: Attractive salary+ IncentivesWhat youll do: Handle customer calls and queries Resolve customer concerns professionally Provide accurate information while maintaining service quality Update customer records and documentation Support daily operations for smooth customer handlingWhat were looking for: Good communication skills Basic computer knowledge Customer-first attitude Ability to handle calls and queries efficiently Interested candidates can comment Interested/ send a DM / share resumes to jobs.centrumpartners@gmail.com
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Bangalore
Fire Supervisor Help Desk Executive Receptionist Airport Passenger Service Associate Passenger Handling Guest Relations Customer Relationship Fire & Safety Fire Officer Safety Fire & Safety Supervisor Fire & Safety Engineer
We are looking for 43 Urgent Vacancy For Fire Safety Officers Posts in Jammu, Srinagar, Jamshedpur, Ranchi, Belagavi, Bellary, Mangalore, Bidar, Gulbarga, Hubli, with deep knowledge in Help Desk Executive, receptionist, Airport Passenger Service Associate, Passenger Handling, Guest Relations, Customer Relationship, fire and Required Educational Qualification is : Secondary School, Vocational Course, Diploma, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree, Any Master Degree
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Bangalore
Computer Excel
Job DescriptionWe are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Bangalore
Outbound Calling Customer Service Customer Care Customer Handling Customer Communication Customer Management Cold Calling Customer Support Customer Relationship Call Center
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic !
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Bangalore
Customer Handling Outbound Calling Customer Support Customer Management Call Center Customer Care
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Whitefield Bangalore
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Support Customer Management Cold Calling Customer Communication Call Center
Role: Customer Care Executive Voice & Sales Process Qualification: 12th Pass Age: 18-30 yrs Good English & Hindi communication Experience: Freshers welcome Prior sales/support exp. preferred Salary: 15,000 +18,000 incentives & bonuses Responsibilities: Handle calls, resolve queries, promote products & meet sales targets Perks: Training & career growth opportunities
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airline Customer Service Baggage Service Executive Baggage Service Management Baggage Handler Terminal Services Terminal Operations Terminal Manager Airport Terminal Services Agent Airport Manager Airlines Transition Captain
Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.
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Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Ground Handling Staff Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Supervisor Airport Cargo Loader Aircraft Maintenance Technician Airline Customer Service Airlines Transition Captain Aviation Security Flight Attendant Flight Stewardess Back Office Sales Marketing Basic Computer Skills
Job Openings for 51 10th 12th OR ITI AIRPORT GROUND STAFF JOB Jobs for Freshers in Tirupati, Kadapa, Vijayawada Guntur Highway, Dibrugarh, Ranchi, Raipur, Chhattisgarh, Ahmedabad, Jamnagar, Mangalore, Bangalore, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management with Good knowledge in Ground Operation, Ground Management, Ground Manager, Ground Staff, Ground Hostess, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Supervisor, Airport Cargo Loader, Aircraft Maintenance Technician, Airline Customer Service, Airlines Transition Captain, Aviation Security, Flight Attendant, Flight Stewardess, Back Office Sales, Marketing, Basic Computer Skills, 12th Pass, freshers etc.
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