Array ( [0] => customer-care-executive [1] => bangalore ) 200+ Customer Care Executive 10th Pass Jobs in Bangalore
248

Customer Care Executive 10th Pass Jobs in Bangalore

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Hiring Freshers || Customer Care Executive

Earlyjobs

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Whitefield Bangalore
Customer Relationship Outbound Calling Customer Service Customer Handling Customer Communication
We are looking for a dedicated Customer Care Executive to join our team in Whitefield, Bangalore. This is a full-time position suited for individuals with 0 to 2 years of experience, who are passionate about helping customers and providing excellent service.As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for our clients. Key responsibilities include:1. **Responding to Customer Queries**: You will answer questions via phone, email, or chat, providing accurate information about products and services.2. **Issue Resolution**: When customers face problems, you will efficiently identify the issue and work towards providing effective solutions or escalate when necessary.3. **Maintaining Customer Records**: You will update and manage customer information in our database to ensure that all records are accurate and up-to-date.4. **Providing Product Knowledge**: It is important to stay informed about our offerings so that you can guide customers and help them make informed decisions.Required skills and expectations for this role include:- Strong communication skills in English and any local language.- A patient and empathetic approach to customer service.- Basic computer skills and familiarity with customer relationship management (CRM) tools.- Ability to work in a team and adapt to a fast-paced work environment.We welcome fresh graduates and those with prior experience in customer service to apply. Your enthusiasm and commitment to helping customers are what we value most.
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Walk-In For Customer Care Executive (Female)

JBM Groups

  • 1 yrs
  • 3.0 Lac/Yr
  • Bangalore
Customer Care Outbound Voice Process
Hi Folks!JBM Groups is hiring for banking processCandidate should be good in English + Hindi , Tamil , KannadaQualification : Graduates /Undergraduates can applyGrab this opportunity to work with for Banking process and E-commerceRequired Candidate profileFreshers and Experience are eligibleInterested can Call to below Number.Shilpa - 6363318544
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Hiring For Customer Care Executive

Nexus Pain Management

  • 1 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Lead Generation Customer Relationship Customer Care Outbound Calling Customer Handling Patient Relationship Call Center Sales Lead Generation
We are looking for a dedicated Customer Care Executive to join our team in Bangalore. The ideal candidate will have 1 to 6 years of experience in customer service and a passion for helping people. This full-time role requires you to work from our office.**Key Responsibilities:**- **Handle Customer Inquiries**: Respond to customer calls and messages, providing accurate information and resolving issues in a friendly manner.- **Assist with Product Information**: Help customers understand our products and services, guiding them to make informed choices.- **Process Orders and Returns**: Manage customer orders, ensuring timely delivery and handling returns or exchanges efficiently.- **Maintain Customer Records**: Update customer information in our database to keep records accurate and current.- **Escalate Issues**: Identify complex problems and escalate them to the appropriate department for swift resolution.**Required Skills and Expectations:**- Strong communication skills are essential, enabling you to convey information clearly and listen to customer needs.- Problem-solving abilities to address customer concerns effectively and find suitable solutions.- Basic computer skills for managing customer records and using customer service software.- A positive attitude and patience when dealing with various customer situations.- Team player mentality to collaborate with colleagues and enhance customer experience.- Flexibility to adapt to changing customer needs and working conditions.We seek an individual who is eager to learn and grow within the customer service field while making a difference in customer satisfaction.
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Boarding Pass Executive Jobs For 12th Pass Freshers

Pragati Airways Services

  • Fresher
  • Bangalore
Boarding Pass Associate Customer Care Good Communication BPO Fresher
As a Boarding Pass Executive in Bangalore, you will play a crucial role in ensuring a smooth boarding process for passengers. This full-time position is ideal for freshers who have completed their 12th grade. You will work in an office environment, directly contributing to enhancing customer experiences.Key Responsibilities:1. **Passenger Support**: Assist passengers with check-in procedures, guiding them on how to obtain their boarding passes efficiently.2. **Documentation Verification**: Ensure that all relevant travel documents are in order and provide necessary support to passengers experiencing issues.3. **Communication**: Maintain clear communication with passengers regarding boarding times and gate changes, ensuring they are well-informed throughout the process.4. **Problem Resolution**: Address any passenger concerns or queries promptly, providing effective solutions to enhance their travel experience.5. **Team Collaboration**: Work closely with other team members to maintain a high standard of service and ensure efficient operations at the boarding gates.Required Skills and Expectations:Ideal candidates should have excellent communication skills, both verbal and written, to interact effectively with passengers. Good organizational skills are essential to manage documentation and processing efficiently. A friendly and approachable demeanor is expected, as you will be the first point of contact for passengers. Being attentive to detail will help you identify and resolve issues effectively. A commitment to providing outstanding customer service will be key to succeeding in this role.
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Jobs by Related Category

Hiring Freshers || Senior Customer Executive

Knownshare

  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Bangalore
Problem-solving Technical Skills Customer Service
We are looking for a Senior Customer Executive to join our team in Bangalore. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The role is full-time and will be based in the office.**Key Responsibilities:**- **Customer Interaction:** Engage with customers either via phone, email, or chat to address their inquiries and provide support, ensuring a positive experience.- **Issue Resolution:** Identify customer issues promptly and work to resolve them efficiently, focusing on maintaining customer satisfaction.- **Product Knowledge:** Develop a strong understanding of our products and services to assist customers effectively and provide accurate information.- **Feedback Collection:** Gather customer feedback and report it to the relevant departments to help improve our services and meet customer needs.- **Documentation:** Maintain accurate records of customer interactions, including queries and resolutions, to ensure clear communication within the team.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- Problem-solving skills are important, enabling the identification and resolution of customer issues.- A positive attitude and a customer-first mindset are crucial for achieving high levels of customer satisfaction.- Basic computer skills, including familiarity with customer relationship management (CRM) systems, are preferred.- A willingness to learn and adapt in a fast-paced work environment is important for personal and professional growth.
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Freshers & Experience || Full Time || Front Office Executive

Inspire Life Magazine

  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Female
  • Jayanagar Bangalore
Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Administrative Skills Coordination Skills Front Desk Presentable Basic Computer Skills Written Communication Convincing Power Office Work
We are looking for a dedicated Front Office Executive to manage our reception area and ensure a welcoming experience for visitors in Jayanagar, Bangalore. The ideal candidate should have a pleasant personality and excellent communication skills.Key Responsibilities:1. **Greet Visitors:** Welcome guests with a friendly attitude, directing them to the appropriate staff or meeting rooms.2. **Answer Phone Calls:** Respond to incoming calls professionally and efficiently, taking messages when necessary and forwarding calls to relevant departments.3. **Manage Appointments:** Schedule and coordinate meetings, ensuring all necessary resources are available and that guests are properly informed of their appointments.4. **Maintain Records:** Keep an organized filing system and ensure that all necessary paperwork is up to date and properly stored.5. **Handle Inquiries:** Respond to inquiries about the companys services, providing information as needed to assist customers and clients.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills, enabling effective interaction with visitors and team members. A good command of basic computer applications is essential for managing schedules and documentation. The ability to multitask in a fast-paced environment while maintaining a positive attitude is crucial. We seek someone who is well-organized, detail-oriented, and able to demonstrate a high level of professionalism at all times. Female candidates with 0-6 years of experience are encouraged to apply, with a minimum education of 12th grade.
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Customer Care Executive - Full Time

Early Jobs

  • 1 - 3 yrs
  • HSR Layout Bangalore
Customer Relationship Customer Handling Customer Communication Customer Service Customer Care
Job Opening: Customer Service Representative - Traya Voice ProcessCompany: Radical Minds Technologies Pvt. Ltd.Location: HSR Layout, Bengaluru (Work from Office)
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Freshers & Experience || Full Time || Ground Staff

Cloud Careers Services

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Bangalore
Ground Staff Ground Handling Staff Ground Operations Staff Air Ticketing Executive Air Traffic Control Air Cargo Air Freight Customer Support Passport Checking Officer Air Hostess Cabin Crew Crew Manager
We are looking for dedicated and enthusiastic individuals to join our team as Ground Staff in Bangalore. This role is essential for ensuring that our operations run smoothly and efficiently.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, boarding, and other travel-related inquiries to ensure a pleasant travel experience.- **Luggage Handling:** Manage the loading and unloading of luggage, ensuring that all bags are handled carefully and delivered to the correct destinations.- **Check-in Support:** Facilitate the check-in process for passengers, including issuing boarding passes and verifying travel documents, to ensure timely departures.- **Customer Service:** Provide excellent customer service by addressing concerns, answering questions, and offering solutions, creating a welcoming environment for travelers.- **Safety Compliance:** Follow safety protocols and guidelines to ensure the wellbeing of passengers and staff, maintaining a safe working environment.- **Coordination with Teams:** Work closely with other teams such as security and maintenance to ensure a seamless operation and assist with any operational tasks as needed.**Required Skills and Expectations:**Candidates should possess a minimum of a 12th-grade education. Strong communication skills and a friendly demeanor are essential, as you will be interacting with passengers daily. Must be detail-oriented and able to handle various tasks simultaneously in a fast-paced environment. Candidates with prior experience in customer service or aviation are preferred, but freshers are welcome. A collaborative attitude and a willingness to learn are crucial for success in this role.
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Jobs by Popular Location

Customer Care Executive Fresher

ABC Solutions

  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Bangalore
Customer Relationship Customer Support Call Center Cold Calling Inbound Sales Outbound Sales Customer Handling
We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have a positive attitude and strong communication skills to assist our customers effectively. This role requires working full-time in the office.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and concerns via phone, email, or chat, providing accurate information in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems by following established procedures, ensuring a smooth experience for the customer.- **Document Interactions:** Keep detailed records of customer interactions and transactions, aiding in follow-up and improving service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Maintain Customer Relationships:** Build and maintain trust with customers, ensuring they feel valued and enhancing customer loyalty.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to engage with customers clearly and effectively.- **Problem-Solving Ability:** Must be able to think quickly and come up with effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps in accurately documenting customer interactions and ensuring no information is overlooked.- **Team Player:** Ability to work collaboratively with colleagues to resolve customer issues and improve service delivery.- **Adaptability:** Willingness to learn and adapt to changing customer service practices and company policies. This position is suitable for candidates with 0 to 3 years of experience who have completed at least their 12th grade education.
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Customer Care Executive Jobs For 10th Pass Freshers

Hire Line India

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Bangalore
Inbound Voice Process Customer Relationship Customer Communication Call Center Customer Care Help Desk Executive BPO
We are looking for a dedicated Customer Care Executive to join our team in Bangalore. In this role, you will be the first point of contact for customers, helping them with inquiries and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through phone or email to address their questions, providing accurate information and support.- **Resolve Customer Issues:** Work to quickly identify and solve customer problems while adhering to company policies to ensure a positive experience.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure quality service and track recurring issues.- **Follow Up with Customers:** Reach out to customers after resolving their issues to confirm their satisfaction and build trust.- **Collaborate with Team Members:** Work closely with colleagues and other departments to address customer needs effectively and improve service delivery.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th grade and should be comfortable in a full-time work environment. The ideal candidate will possess strong verbal and written communication skills, showing a friendly and empathetic attitude towards customers. A proactive approach to problem-solving is essential, along with good organizational skills to manage various requests efficiently. Basic computer skills and experience with customer service software are advantageous. We value teamwork and expect employees to cooperate with colleagues to enhance overall service quality. Experience is not necessary, as we welcome passionate individuals eager to learn.
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Hiring Fresher / Store Sales Executive / 12th Pass

Zigme careers

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Bangalore
Counter Sales Customer Service Communication Skills
Pay: 16,000.00 - 32,000.00 per monthJob description:Shift Structure and Timings:Morning: 10:30AM - 7:30PMAfternoon: 12:30PM - 9:30PMSalary Structure : Fixed + IncentivesWe are seeking proactive and customer-oriented Frontline Sales Executives with around 1 year of retail or sales experience. The role involves driving in-store sales, delivering excellent customer service, and contributing to store performance through effective product demonstration and customer engagement.Key Responsibilities:Engage walk-in customers and understand their needs through effective questioningRecommend and sell appropriate consumer electronics and appliancesDeliver compelling product demonstrations to enhance customer experienceAchieve individual sales targets and contribute to store revenue goalsUpsell and cross-sell accessories, add-ons, and protection plansMaintain visual merchandising standards and ensure product availabilityHandle basic customer queries, objections, and after-sales coordinationStay updated on product features, pricing, and ongoing promotionsSupport billing and store operations as requiredKey Requirements:Minimum 1 year of experience in retail sales / frontline sales / customer-facing rolesGraduate or Diploma holder (preferred)Strong communication and interpersonal skillsBasic understanding of sales techniques and customer engagementInterest in consumer electronics and retail environmentWillingness to work in shifts, weekends, and holidaysKey Skills:Customer Handling & EngagementSales Closing SkillsUpselling & Cross-SellingProduct KnowledgeCommunication & Interpersonal SkillsProblem Solving
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Urgent Requirement For Customer Support Executive

ips group

  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Bangalore
Customer Relationship Customer Support Customer Handling
We are hiring Customer Support Executives for inbound & outbound calling roles in Bangalore! Location: Koramangala 5th Block, Bangalore Role: Customer Support Executive Languages Required: Kannada + Hindi or Telugu + Hindi English (mandatory)
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Hiring Fresher / Customer Support Executive / 12th Pass

Grassroots Solutions and Services Pvt Ltd

  • Fresher
  • Bangalore
Professional Communication Tamil Telecaller Telugu Hindi BPO English Language Customer Care Customer Support Customer Handling Domestic BPO BPO Voice Inbound Calls Good Communication Skills
As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education. Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.
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Hiring For Retail Sales Executive

NowIntern

  • 1 - 5 yrs
  • 4.8 Lac/Yr
  • Bangalore
Retail Sales Customer Handling Sales Jewellery B2c Sales
Retail Sales Executive (Retail Jewellery Brand)Locations: BangaloreSalary: 30k-40k inhand (Depending upon the relevant experience and interview)Role Overview: The Sales Executive will be responsible for engaging with potential and existing customers, understanding their requirements, and guiding them through the process of selecting and purchasing lab-grown diamond jewellery in the retail store. The role demands excellent communication skills, product understanding, and a customer-first approach.Roles & Responsibilities: Deliver a premium customer experience by understanding customer needs and recommending suitable jewellery/productsDrive in-store sales and consistently achieve monthly and quarterly sales targetsBuild long-term relationships with customers to encourage repeat business and referralsMaintain in-depth knowledge of product range, designs, pricing, and ongoing offersAssist customers with product selection, billing, and post-purchase supportEnsure visual merchandising standards are followed as per brand guidelinesSupport inventory management, stock checks, and coordination with store operationsMentor junior sales staff when required and lead by example on the shop floorRequired Skills & Qualifications:Minimum 1-2+ years of experience in retail sales (Jewellery / luxury retail preferred)Strong communication and interpersonal skillsFlexibility to work weekends and peak retail hours
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Hiring For 12th Pass Freshers - Customer Support Executive

S2F Talent hub

  • Fresher
  • Shivaji Nagar Bangalore
Domestic BPO Telephone Handling BPO Voice Hindi BPO Good Communication Skills
(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*
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12th Pass Freshers For Telesales Executive

I Cap Traders Circuit

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Bangalore
English Voice Process Telesales Communication Hindi Domestic BPO Negotiation Skills Customer Handling BPO Tele Sales Inbound Sales B2c Sales
Job Title: Tele Sales Executive (B2C) Company: Traders Circuit Location: Bangalore About the Role: We are looking for a dynamic and enthusiastic Tele Sales Executive to promote the Traders Circuit app and assist customers in making purchase decisions. The role involves direct interaction with potential users, explaining product benefits, and converting leads into customers. Key Responsibilities: Make outbound calls to potential customers and explain the features of the Traders Circuit app Promote app subscriptions and services to retail (B2C) clients Assist customers throughout the purchase journey and resolve their queries Build strong relationships with prospects and maintain follow-ups Achieve daily/weekly/monthly sales targets Maintain records of calls, leads, and conversions Coordinate with the internal team for smooth onboarding of customers Requirements: Female candidates preferred Excellent communication skills in Hindi and English (mandatory) Strong convincing and negotiation skills Basic understanding of sales and customer handling Comfortable with calling and handling B2C clients Freshers and experienced candidates can apply Preferred Skills: Prior experience in tele sales, app promotion, or customer support Interest in stock market/trading (added advantage) Target-driven and self-motivated Salary & Benefits: Fixed salary + attractive incentives Friendly and growth-oriented work environment Training and development opportunities Working Hours: 6 Days Working Day Shift
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Hiring For 10th Pass Freshers - Customer Support Executive

V4U HR Solutions

  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Care Customer Support Customer Handling Customer Service Inbound Calls Cold Calling Telephone Handling BPO Voice Domestic BPO Customer Relationship Good Communication
As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.
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Looking For Inside Sales Executive

Revonextsoft Technologies Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Bangalore
Outbound Calling Lead Generation Problem Solving Marketing Retail Sales Cold Calling Pressure Handling Customer Communication Direct Sales Inside Sales Negotiation Skills Corporate Sales
As an Inside Sales Executive, you will play a crucial role in driving sales and nurturing client relationships. Your primary focus will be to connect with potential customers and help them choose the right products or services offered by our company.**Key Responsibilities:**- **Lead Generation:** Identify and pursue new sales opportunities through various channels like calls, emails, and social media to expand the customer base.- **Customer Engagement:** Interact with potential and existing customers to understand their needs, build rapport, and provide product information that meets those needs.- **Sales Presentations:** Prepare and deliver presentations that demonstrate the value of our products or services to customers, helping them make informed decisions.- **Follow-Up:** Regularly follow up with prospects and leads to ensure they have all necessary information and to address any questions or concerns.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions using CRM tools, which helps in tracking progress and forecasting sales.- **Team Collaboration:** Work closely with the marketing and sales team to align on strategies and share insights about customer preferences and market trends.To be successful in this role, you should have 1-3 years of experience in sales or a related field. A minimum of 12th-grade education is required. Strong communication and interpersonal skills are essential, along with the ability to work independently and as part of a team. A proactive attitude, along with good organizational skills, will help you thrive in a fast-paced environment. Familiarity with CRM software will be a plus.
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Looking For International Customer Care Executive

Intouchcx

  • 1 - 7 yrs
  • 4.8 Lac/Yr
  • Bangalore
Customer Service International BPO BPO Customer Relationship Proficiency in English
Job Title Customer Service Associate (CSA) VoiceLocation BengaluruWorkspace WFODepartment OperationsChannel VoiceLanguage English (additional languages may be required)Hours of Operation 24/7Overview of PositionThe role of the Customer Service Associate (CSA) - Voice, will be responsiblefor: Having daily interactions with the customer to handle issues fromend to end via call Going the extra mile to engage customers in solving issues andensuring satisfaction Quickly and effectively building rapport with customers whilediagnosing and resolving ssues Providing white glove service and having the ability to provide anoverall excellent customer experience Managing customer expectations regarding estimated responsetimesRemote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations toprovide services to the Company Ability to come into the campus to pick up equipmentEssential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and doutmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situationsand immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of the customer Actively listen to the customer, and show empathy and patience Provide information to the client and place appropriate notes in system IntouchCX intouchcx.comindicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all calls Maintain thorough knowledge of systems so that information can beresearched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and newprocess and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time,Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assignedCritical Skills Above average verbal and written communication skills - ability tospeak accurately, using proper grammar, and good enunciation Ability to show high emotional intelligence by remaining calm underpressure while solving the customers concerns Ability to listen attentively and to use information provided by clients totailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of thecustomer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracyand timeliness Ability to operate a phone system and personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings,weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of theorganization and work with a variety of people from diversebackgroundsEducational/WorkExperience andRequirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalentPoint of contact :HR Samuel8147091053ruivah.samuel@intouchcx.com
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Walk-Ins Interview For International BPO Executive (1-2 Years)

Jobzio Manpower

  • 1 - 2 yrs
  • Bangalore
Inbound Calling Outbound Calling International Voice Process BPO Voice International Sales Customer Care International BPO Voice Process Good Communication Skills Customer Support US Process US Shift
We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.
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