Process : Inbound / Outbound ( Voice Process )
We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support
teams For Voice Process. Whether you're a fresher or an experienced professional, if you
have excellent communication skills and a passion for customer service, we'd love to hear from
you!
Roles and responsibilities:
● working effectively in a fast-paced environment
● Using assigned software and tools to manage customer interactions and data
● Adhering to company policies and procedures
● Maintaining a professional and courteous demeanor at all times
● Providing information about insurance products
● Processing insurance applications or claims
● Answering customer questions about insurance policies
● Handling inbound and outbound calls (depending on LOB)
● Answering customer inquiries and resolving issues related to sales, insurance, or
general product/service information
● Providing accurate and timely information to customers
● Troubleshooting problems and guiding customers through solutions
● Maintaining records of customer interactions
● Escalating unresolved issues to the appropriate department
Experience
0 - 2 Years
No. of Openings
150
Education
Graduate (B.A, B.B.A, B.Com, B.Pharma, B.Sc, Professional Degree)
Role
Customer Success Executive
Industry Type
Recruitment Consulting / Staffing Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kharadi, Pune