Customer Success Executive (Freshers) Pune

  • icon job experience 0 - 2 Years
  • icon job opening 150 Openings
  • icon salary 3.0 - 5.0 Lac/Yr
  • icon job posting Posted 8 days ago
  • Face-to-Face interview Face-to-Face interview
  • icon job location Kharadi, Pune
Key Skills

Communication English Language Hindi Language

Job Description

Process : Inbound / Outbound ( Voice Process )

We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support

teams For Voice Process. Whether you're a fresher or an experienced professional, if you

have excellent communication skills and a passion for customer service, we'd love to hear from

you!

Roles and responsibilities:

● working effectively in a fast-paced environment

● Using assigned software and tools to manage customer interactions and data

● Adhering to company policies and procedures

● Maintaining a professional and courteous demeanor at all times

● Providing information about insurance products

● Processing insurance applications or claims

● Answering customer questions about insurance policies

● Handling inbound and outbound calls (depending on LOB)

● Answering customer inquiries and resolving issues related to sales, insurance, or

general product/service information

● Providing accurate and timely information to customers

● Troubleshooting problems and guiding customers through solutions

● Maintaining records of customer interactions

● Escalating unresolved issues to the appropriate department
  • Experience

    0 - 2 Years

  • No. of Openings

    150

  • Education

    Graduate (B.A, B.B.A, B.Com, B.Pharma, B.Sc, Professional Degree)

  • Role

    Customer Success Executive

  • Industry Type

    Recruitment Consulting / Staffing Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Kharadi, Pune

About GM Consultancy Services

Our Mission
At GM, our mission is to empower organizations by providing top-tier deputation services that seamlessly integrate skilled professionals into their workforce. We aim to bridge the gap between talent and opportunity, facilitating mutual growth for businesses and individuals alike. Through our commitment to excellence, reliability, and personalized solutions, we strive to exceed client expectations, foster lasting partnerships, and contribute positively to the success of every project we undertake. With a focus on integrity, innovation, and continuous improvement, we aspire to be the premier choice for companies seeking dependable deputation services tailored to their unique needs

Our Vision
At GM, our vision is to revolutionize the deputation services industry by being the foremost provider of innovative workforce solutions. We envision a future where organizations effortlessly tap into a global pool of talent, seamlessly integrating skilled professionals to drive their success. Through cutting-edge technology, strategic partnerships, and a commitment to excellence, we aim to set new standards for efficiency, reliability, and client satisfaction. By fostering a culture of continuous learning, adaptability, and inclusivity, we seek to empower individuals to reach their full potential while enabling businesses to thrive in an ever-evolving marketplace. Our vision is to be the catalyst for transformation, reshaping the way companies approach workforce augmentation and unlocking limitless possibilities for growth and collaboration.
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