Customer Associate Graduate Fresher Jobs in Indore

Job Description: Customer Support Associate (Male Candidates only)Cogent E Services - Indore, Madhya PradeshCogent E Services is seeking motivated and customer-focused male individuals to join our team in Indore as Customer Support Associates. We require excellent communication skills and fluency in English and/or Hindi.Key Responsibilities- Handle inbound and outbound customer inquiries professionally across various channels.- Resolve customer issues, provide accurate info, and offer timely solutions in English/Hindi.- Document customer interactions accurately in the CRM system.- Maintain high customer satisfaction by following service standards.- Collaborate with team members to escalate and resolve complex issues.- Stay updated on product knowledge, policies, and procedural changes.Required Qualifications- Fluency in English and/or Hindi (both is an advantage).- Minimum educational qualification: High School Diploma or Graduation (must not be pursuing any degree).- Strong verbal and written communication skills.- Excellent listening, problem-solving, and de-escalation skills.- Able to work in a fast-paced environment and handle multiple tasks.- Must be willing to work in rotational shifts (06:00 AM to 02:00 AM).What We Offer- Competitive salary (20k-25k CTC) and performance incentives.- Comprehensive training and professional development opportunities.- Supportive and dynamic work environment.- Opportunities for career growth.

Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. * Overseeing the relationship with customers handled by your team. * Resolving customer query quickly and efficiently. * Understanding key customer individual needs and addressing these.* A team player with leadership skills. * Maintain a positive attitude focused on customer satisfaction.Skills Required:-* Should be good in communication both in Verbal Communication * Self-motivated

As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.

Job Title: Customer Support AssociateRole Overview:As a Customer Support Specialist , you will be the first point of contact for our customers. Youll provide solutions to their inquiries, resolve issues, and ensure a seamless experience. Key Responsibilities:* Building and maintaining profitable relationships with key customers.* Overseeing the relationship with customers handled by your team.* Resolving customer query quickly and efficiently.* Understanding key customer individual needs and addressing these.* A team player with leadership skills.* Maintain a positive attitude focused on customer satisfaction. Required languagesEnglish and Hindi preferred.Shift Time & Week Off : For Male - 24x7 rotational shifts (any 9 hours) & rotational week off.Female - 6 AM - 8 PM rotational shift (any 9 hours) & rotational week off.

Identify new customer's, Building relationship, researching, reporting, coordinating, BDA needs to be able to work in a fast phased and changing environment, they should also have strong leadership and people management skills, strong attention to details and accuracy.

Hello Jobseekers, Exciting opportunity in Indore location Role: Customer Support AssociateProcess : Domestic voice process Requirements: Excellent communication skills1 yr Experienced in CSASalary: max 28 k Interested? Or know someone who might be, please reach out to our team.pooja thakur-9516045101Best Regards Witbloom Consultants

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DeptSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

Location - IndoreProfile: Customer Support ExecutiveMode- Work From Office Process: Voice ProcessRole: Customer HandlingQualification: Graduation Mandatory Experience: 0 to 4 years( Letter Mandatory )Salary: Fresher (15k CTC and 12.5k in hand)Experience (21k CTC and 18k in hand)Required: Excellent Communication skills in English shift: 5 Days Working/ Rotational ShiftWeek offs- Rotational Week OffWork Location - Vijay Nagar, indore

Day Rotational shift / no night shift Any 9 hrsRoles and Responsibilities:-Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer query quickly and efficiently.Understanding key customer individual needs and addressing these.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.Skills Required:-Should be good in communication both in Verbal CommunicationSelf-motivated

Hiring for Domestic Process.*Criteria-*Excellent Written and Verbal Communication skillsUG Freshers can applyShould be flexible with rotational ShiftsCandidate must have proficiency in MS Office.`

Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing these. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.Skills Required:- Should be good in communication both in Verbal Communication Self-motivated

*OBJECTIVES TO THIS ROLE:* Managing both our existing sales pipeline and developing new business opportunities Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets Develop strategies*DAILY AND MONTHLY RESPONSIBILITY:* Maintain a good performance report Selling services to New and given leads Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company Maintain and share professional knowledge through education, networking, events, and presentations*PERKS WORKING WITH EXOTIC LEARNING:* Work from home Flexible working hours Higher growth opportunities*PREFERRED QUALIFICATION:*Freshers are also acceptedGood in writing outbound sales emailsGood in Telephonic communication*COMPENSATION:*CTC UPTO 6.12 LPA ( 3.12 LPA Fixed + 3 LPA Variable)Positive performance report of the candidate will be eligible for base pay and will work in the current department (sales)*SELECTION PROCESS:*1. Telephonic interview2. One on one interview ( final round )

Job Responsibilities & Accountabilities:Candidate would be accountable for following activities:Generate business funnel for the region and achieve targetsMeeting and developing relationships with the prospective clients in the territory Keep a track of Educational budgets and business opportunities relevant to education marketTo send the required plans, reports and information to the Team LeaderThe required plans, reports and information to the central team

Role & Responsibilities1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standardsEducation Requirements/ Skills 1. Any Graduate / MBA 2. 0-3 years of relevant experience of domestic/international BPO 3. Strong interpersonal, problem-solving skills and verbal and written communication skills4. Strong computer knowledge and technical skills

I am looking for Tele sales executive for one of the leading co. in Qatar. The candidate have to work from home timings are according to Qatar time the working days will be Sunday to Thursday. The good command in English plus who know Malayalam very well.Job Types: Full-time, Regular / Permanent

share market related job. full time workservice excutive

WE ARE HIRINGDaksh EnterprisesWe have vacancy for Tele callingApply Only For Female Add. Plot No. 287 Sector A Behind of Janta Studio Near of Durga Mata Mandir.Salary 6000 to 10000Call:Contact No. Narendra Kushwah

Urgent Hiring For Non Voice & Voice Process1. Candidate Should Have Good Communications Skills In English.2. Basic Knowledge Of Computer Is Required.3. Understanding Of English Language Is Must.4. Graduates Can Apply.5. Fresher And Experience Both Are Considered.Salary between 12 to 15 K

Role & Responsibilities1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standardsEducation Requirements/ Skills 1. Any Graduate / MBA 2. 0-3 years of relevant experience of domestic/international BPO 3. Strong interpersonal, problem-solving skills and verbal and written communication skills4. Strong computer knowledge and technical skills

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per on call2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information

Team management Target achievement Recruiting/ team building Team working capabilities Customer service support Objection handling Problem solving Situational handling Leadership skills Self descipline Self motivation

Job Responsibilities & Accountabilities:Candidate would be accountable for following activities:Generate business funnel for the region and achieve targetsMeeting and developing relationships with the prospective clients in the territory Keep a track of Educational budgets and business opportunities relevant to education marketTo send the required plans, reports and information to the Team LeaderThe required plans, reports and information to the central team