1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per on call
2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs
3. Understanding multiple products and processes
4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information
Experience
0 - 3 Years
No. of Openings
10
Education
Graduate
Role
Call Center Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
About Telamon HR Solutions
Born with an intense desire to offer professional and purposeful solutions to today's business ultimatums, Telamon converges(as showcased in our logo) Technology(blue), Process(Red) and People(Yellow) to offer well researched alternatives to meet challenges in Human Resource Management.