157

Customer Communication Job Vacancies in Indore

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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Indore
Good Communication Customer Focus
We are seeking a dedicated Telecalling Executive to join our team. This is a full-time position based in Indore, India, designed for female candidates with 0 to 1 year of experience and at least a 12th-grade education. The role is remote, allowing you to work from home.nnKey responsibilities include:nn- Customer Engagement: You will make outbound calls to potential clients, providing them with information about our services and answering any inquiries they may have. It is essential to communicate clearly and build rapport with callers.n n- Lead Generation: Your role involves identifying and qualifying leads to drive our sales efforts. You will gather relevant information and input details into our system for further follow-up.n n- Follow-up Calls: You will conduct follow-up calls with leads and existing clients to ensure customer satisfaction, address concerns, and promote additional services.nn- Updating Records: Maintaining accurate records of calls and client interactions is crucial. You will be responsible for updating our database to reflect this information properly.nnRequired skills and expectations include:nn- Excellent verbal communication skills are essential for effective customer interactions.n- Basic knowledge of computer systems and proficiency in using telephonic equipment.n- A polite and professional demeanor, with the ability to handle calls confidently.n- Strong organizational skills to manage call logs and follow-ups efficiently.n- A proactive attitude toward learning and adapting to feedback.oo
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12th Pass Freshers For Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Indore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
Join a dynamic team as an Airport Passenger Service Associate in Indore, India. This role is perfect for candidates with 0 to 5 years of experience and requires a minimum educational qualification of 12th grade. You will play a crucial role in enhancing the travel experience for passengers.nnKey Responsibilities:nn- Customer Assistance: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a smooth travel experience.n- Information Provision: Provide accurate information regarding flight schedules, terminal facilities, and airline services to passengers and their families.n- Problem Resolution: Address any passenger concerns or issues promptly and professionally, maintaining a calm demeanor in busy situations.n- Documentation Handling: Ensure that all necessary paperwork, including boarding passes and baggage tags, is processed accurately and efficiently.nnRequired Skills and Expectations:nnIdeal candidates should possess strong communication skills and have a friendly, approachable demeanor. Basic problem-solving abilities are essential to effectively address passenger inquiries and challenges. Being detail-oriented is crucial for managing documentation accurately. Teamwork is important, as you will be collaborating with other airport staff. A willingness to learn and adapt in a fast-paced environment is expected, making this an excellent opportunity for individuals looking to start their career in the aviation industry.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Data Management Microsoft Office Microsoft Word Internet Clerical Work Hindi Typing Receptionist Activities English Typing Excel Sheet Internet Browsing Basic Computers Computer Skills Online Data Entry Computer Operations Typing Typing Skills Data Entry Good Cumunication Customer Relationship General Administration Telephone Handling Convincing Power Office Work Front Office Front Desk Outbound Calls Inbound Calls Customer Communication
We are seeking a friendly and organized Office Receptionist to join our team. This full-time position is based in Indore, India, and allows for a work-from-home arrangement. Ideal candidates are recent 12th pass graduates with 0 to 2 years of experience.nnKey Responsibilities:nn- Answer Phone Calls: Manage incoming calls by greetings, transferring, or taking messages, ensuring a professional and courteous experience.n- Manage Emails: Check and respond to emails, helping to ensure smooth communication within the office and with clients.n- Schedule Appointments: Coordinate appointments and meetings for team members, maintaining an organized calendar and timely notifications.n- Data Entry: Assist with data entry tasks, ensuring accuracy and confidentiality of information.nnRequired Skills and Expectations:nnCandidates should have excellent verbal and written communication skills to interact effectively with clients and team members. Strong organizational skills are essential for managing multiple tasks and keeping information orderly. Proficiency in using basic office software and tools is expected, as you will be handling phone systems and email correspondences. A friendly demeanor and professionalism are crucial, as you will be the first point of contact for visitors and callers. Flexibility and the ability to work independently are important in a work-from-home environment.
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  • 1 - 5 yrs
  • Chhoti Gwaltoli Indore
Communication Skills Customer Relationship Customer Service Team Management Skills
We are looking for a dedicated Relationship Manager in Chhoti Gwaltoli, Indore. This full-time position is ideal for individuals with 1 to 5 years of experience who have completed at least their 12th grade.The Relationship Manager will focus on building and maintaining strong relationships with clients to ensure satisfaction and loyalty. Key Responsibilities: - Develop and nurture client relationships: Engage with clients regularly to understand their needs and provide tailored solutions. - Address client inquiries: Respond promptly to client questions and concerns, ensuring they receive the necessary assistance. - Monitor client accounts: Keep track of client accounts and assess their satisfaction levels to identify areas for improvement. - Collaborate with internal teams: Work closely with other departments to ensure clients receive high-quality service and support based on their requirements. Required Skills and Expectations: Candidates should possess excellent communication and interpersonal skills for effective client engagement. A proactive approach to problem-solving is essential, along with the ability to manage client expectations. Attention to detail and strong organizational skills are necessary to track client interactions and accounts effectively. You should be comfortable working in an office environment and be adaptable to changing client needs and priorities. A customer-first attitude will be crucial in maintaining and enhancing client relationships.
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  • 0 - 2 yrs
  • Indore
Customer Relationship Customer Service Chat Support Customer Handling Telephone Handling Inbound Calls Good Communication Skills
Customer Support Executive:Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Vijay Nagar Indore
Communication Advisor Customer Handling Active Listening Basic Computers Sales Ability Negotiation Skills Teamwork and Professionalism Stock Marketfinancial Knowledge Microsoft Excel Strategic Communication Direct Sales Leadership Inside Sales Cold Calling Corporate Business Development Presentation Skills
Client Acquisition ExecutivenCompany: Phoenix Financial ServicesnLocation: Vijay Nagar, IndorenExperience: Freshers / 0-2 YearsnEmployment Type: Full-TimenSalary: 12,000-30,000 + Performance IncentivesnAbout the RolenPhoenix Financial Services is looking for enthusiastic and confident Client Acquisition Executives to join our team.nThe role involves connecting with potential clients over the phone, understanding their requirements, explaining the companys stock-market advisory services, and assisting in client on boarding.nKey ResponsibilitiesnMake outbound calls to prospective and existing clients.nExplain the company's stock-market advisory services and offerings clearly.nUnderstand client requirements and communicate relevant service information.nFollow up with interested prospects and maintain regular communication.nAssist in converting qualified leads into clients.nMaintain accurate records of calls, follow-ups, and client interactions.nCoordinate with the internal team for client onboarding and service-related requirements.nAchieve assigned calling and performance targets.nFollow company policies and applicable compliance requirements while communicating with clients.nRequirementsnFreshers are welcome to apply.nGraduate in any discipline preferred.nGood communication and interpersonal skills.nComfortable speaking with customers over the phone.nBasic knowledge or interest in the stock market/financial services is an advantage.nPositive attitude, confidence, and willingness to learn.nTarget-oriented and self-motivated.nWhat We OffernSalary: 12,000-30,000 per monthnPerformance-based incentivesnTraining and guidance for freshersnOpportunity to develop communication, sales, and financial-services knowledgenCareer growth opportunitiesnFull-time position at our Vijay Nagar, Indore officenInterested candidates can contact:nPalak - HR, Phoenix Financial Services
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Hiring Cashier For Nipania Indore

Yummillo Foods Pvt Ltd

  • 1 yrs
  • Nipania Indore
Communication Skills Customer Handling Computer Knowledge Cash Handling
We are seeking a dedicated Cashier to join our team at a South Indian restaurant located in Nipania, Indore, near Sankalp in Sky Privillon Mall. As a Cashier, your primary role will involve handling transactions, maintaining cash registers, and providing friendly customer service.Key Responsibilities:- Process customer transactions accurately and efficiently, ensuring all sales are recorded correctly.- Maintain a tidy and organized cash register area to enhance the customer experience.- Handle customer inquiries with a positive attitude, assisting them with menu selections and orders.- Balance cash drawers at the end of shifts to ensure all funds are accounted for.- Collaborate with team members to promote a smooth workflow in the restaurant environment.Required Skills and Expectations:The ideal candidate should have completed their 12th grade education and possess a strong attention to detail. They should demonstrate excellent numerical skills and experience with cash handling. A friendly demeanor and good communication skills are essential for interacting with customers. The candidate should also be comfortable working in a fast-paced environment and must be a male applicant due to specific requirements.This is a full-time role focused on work from the office in a vibrant restaurant setting, where your contributions will help create a welcoming dining experience for our valued customers.
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  • 1 yrs
  • 2.0 Lac/Yr
  • Vijay Nagar Indore
Team Collaboration Good Communication Customer Relationship
We are looking for a Customer Relationship Executive to join our team in Vijay Nagar. This is a full-time position suitable for candidates with 0 to 1 year of experience. The role requires working from our office.Key Responsibilities:- Assist Customers: Engage with customers to understand their needs and address any issues they may have, ensuring high levels of satisfaction.- Build Relationships: Establish and maintain strong relationships with customers to foster loyalty and repeat business.- Communicate Effectively: Provide information about products and services, answering questions and offering suggestions tailored to customer preferences. - Document Interactions: Keep accurate records of customer interactions and feedback in our database to improve services and track customer history.- Collaborate with Teams: Work closely with sales, marketing, and support teams to ensure a seamless experience for customers and to resolve any concerns.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential for building rapport. The ideal candidate should be a quick learner with a problem-solving attitude and should be comfortable working in a fast-paced environment. Basic computer skills and familiarity with customer relationship management (CRM) software are a plus. A passion for customer service and the ability to work well in a team are crucial for this role.
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Jobs by Popular Location

  • 0 - 6 yrs
  • 14.0 Lac/Yr
  • Indore
Good Communication Skills Customer Master Airport Hospitality
We are seeking motivated and friendly Airport Hospitality Staff to join our team in Indore. In this role, you will ensure an excellent experience for passengers at the airport.Key Responsibilities:- Customer Assistance: Greet and assist passengers with check-in, boarding, and baggage handling to ensure smooth travel experiences. - Information Sharing: Provide accurate information about flights, gate changes, and airport services to help passengers navigate the airport confidently.- Problem Resolution: Handle passenger inquiries and complaints effectively, quickly finding solutions to ensure customer satisfaction.- Safety Compliance: Ensure compliance with safety and security protocols, helping maintain a safe environment for all passengers and staff.- Team Collaboration: Work alongside other airport staff and departments to ensure operations run efficiently and effectively, promoting a team-oriented atmosphere.Required Skills and Expectations:Candidates should have a positive attitude and excellent communication skills to interact courteously with passengers. The ability to work in a fast-paced environment is essential, as well as being able to adapt to changing situations and demands. Although experience is not required, a willingness to learn and a strong work ethic are highly valued. Candidates should have completed at least the 10th grade and must be reliable, punctual, and ready to provide great service throughout their shifts. A keen eye for detail is important to ensure safety and quality in service delivery.
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  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Indore
Communication Customer Relationship Tele Caller
We are looking for a Tele Caller to join our team in Indore. This full-time position allows you to work from home, making it an ideal opportunity for individuals seeking flexibility.Key Responsibilities:- Making Calls: Contact potential customers daily to promote our products/services and generate leads.- Customer Interaction: Engage with clients in a friendly and professional manner to build rapport and trust.- Updating Records: Maintain accurate records of calls and customer interactions in our database for follow-up and analysis.- Addressing Queries: Answer customer questions and provide information about our offerings, ensuring they have a clear understanding.- Following Scripts: Use provided scripts to guide conversations, ensuring consistent and effective communication.- Achieving Targets: Meet or exceed daily and weekly call and sales targets to contribute to the overall success of the team.Required Skills and Expectations:- Strong communication skills are essential to effectively convey information and engage with customers.- A positive attitude and friendly demeanor will help in building connections with clients.- Basic computer skills are necessary for managing calls and updating records efficiently.- Previous experience in telecalling or customer service is preferred, but not mandatory; freshers are welcome to apply.- A self-motivated individual should be capable of working independently and managing time effectively.- Being open to feedback and guidance is important to improve performance and meet targets.If you have a passion for talking to people and enjoy helping them find solutions, we would love to hear from you!
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Looking For Retail Sales Executive

Emarlex Multiventure LLP

  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Indore
Marketing Retail Sales Channel Sales Customer Handling Counter Sales Direct Sales Sales Communication Skills
We are looking for a motivated Retail Sales Executive to join our team in Indore. In this full-time office-based role, you will play a crucial part in driving sales, enhancing customer satisfaction, and maintaining a vibrant shopping environment.Key Responsibilities:- Engage Customers: Greet and interact with customers in a friendly manner to create a welcoming atmosphere, ensuring a positive shopping experience.- Product Knowledge: Stay informed about the products and services offered, allowing you to answer customer inquiries effectively and recommend suitable items.- Sales Transactions: Process customer transactions accurately and efficiently at the point of sale, ensuring all sales are recorded properly.- Inventory Management: Assist in maintaining stock levels by monitoring inventory and promptly reporting any shortages to the management team.- Sales Goals: Work towards achieving individual and team sales targets by understanding customer needs and tailoring your sales approach accordingly.- Feedback Collection: Gather customer feedback to improve service quality and contribute ideas for enhancing the shopping experience.Required Skills and Expectations:Candidates should have 2 to 5 years of experience in retail sales, showcasing strong interpersonal and communication skills. A customer-oriented mindset is essential to build rapport and foster relationships with shoppers. You should be comfortable with basic math to handle transactions and possess good organizational skills to manage inventory effectively. A proactive approach to problem-solving and the ability to work well in a team are also key expectations for this role. Familiarity with retail software systems will be an added advantage.
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Hiring Sales Manager For Indore

Vindhya Harley Davidson

  • 5 - 10 yrs
  • 5.0 Lac/Yr
  • Indore
Customer Relationship Marketing Communication Management Skills Direct Sales Leadership Problem Solving Interpersonal Skills Direct Marketing Retail Sales Channel Sales Time Management
Key Responsibilities:Manage complete showroom sales operations for Harley-Davidson motorcycles.Achieve monthly and yearly sales targets.Lead, motivate, and guide the sales team for better performance.Ensure excellent customer handling and premium buying experience.Maintain strong relationships with customers and generate repeat business.Plan and execute sales campaigns, events, rides, and promotional activities.Coordinate with marketing team for lead generation activities.Monitor inquiry handling, test rides, bookings, and deliveries.Prepare daily, weekly, and monthly sales reports.Handle customer complaints and ensure timely resolution.Ensure proper display and presentation of motorcycles and merchandise in showroom.Train team members on product knowledge and sales techniques.Maintain coordination with finance and insurance teams for smooth deal closures.Required Skills:Strong leadership and team handling skills.Excellent communication and negotiation abilities.Passion for premium motorcycles and riding culture.Good customer relationship management skills.Ability to work under pressure and achieve targets.Knowledge of automobile dealership operations.
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Customer Support Executive || Freshers & Experienced

Yunify HR and IT Consultancy Pvt Ltd

  • 0 - 6 yrs
  • Indore
Customer Support Domestic BPO Good Communication Skills Customer Handling
We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Indore. In this full-time role, you will play a crucial part in ensuring a positive experience for our customers.Key Responsibilities:- Responding to Customer Inquiries: You will handle customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses.- Resolving Issues: You will assist customers in troubleshooting their problems, providing solutions or escalating issues to the appropriate department as needed.- Maintaining Customer Records: You will be responsible for updating customer information in our database, ensuring all records are accurate and current.- Providing Product Information: You will educate customers about our products and services, helping them understand features and benefits.- Gathering Customer Feedback: You will collect feedback from customers regarding their experiences and suggestions to help improve our services.Required Skills and Expectations:- Communication Skills: Clear and effective verbal and written communication skills are essential to interact with customers and provide information accurately.- Problem-Solving Abilities: You should be able to think critically and resolve customer issues promptly while providing a positive experience.- Empathy and Patience: Understanding customer feelings and concerns is crucial, so possessing a caring attitude is important.- Basic Computer Proficiency: Familiarity with computers and common software applications is needed to navigate customer management systems.- Team Player: You should be comfortable working in a team environment while also being able to work independently. This role is ideal for individuals seeking to start or build a career in customer service.
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  • Fresher
  • 6.0 Lac/Yr
  • Indore
Data Entry Computer Operator Back Office Executive Typist MS Excel MS Word Data Processing Basic Computer Knowledge Internet Browsing Copy Typing Email Handling Record Keeping Office Administration English Typing Computer Skills. Back Office English Communication Microsoft Excel Tally Back Office Processing Word Payment Followup Internet Tally ERP Customer Calling Online Data Entry Selling Skills Basic Computer Skills Good Communication
We are looking for a Back Office Computer Operator to help with various administrative tasks. This is a part-time work-from-home position perfect for freshers who have completed at least the 10th grade.Key Responsibilities:- Data Entry: Accurately input data into the companys computer systems to ensure all information is up-to-date and correct.- Documentation Maintenance: Organize and manage digital files and documents, ensuring easy access and retrieval as needed.- Report Generation: Create and compile reports based on the information gathered, helping to support decision-making processes.- Communication: Respond to emails and other communications promptly, assisting in the smooth operation of back office functions.- Software Usage: Learn and use various software programs that are essential for daily operations and tasks.Required Skills and Expectations:- Basic computer skills: Familiarity with MS Office applications like Word and Excel is essential for handling documents and data.- Attention to detail: The ability to spot errors and ensure accuracy in data entry and documentation is important.- Time management: Must be able to manage time effectively to meet deadlines and keep work organized.- Communication skills: Good verbal and written communication skills are necessary for responding to colleagues and clients appropriately.- Self-motivation: As this is a work-from-home role, you should be able to work independently and stay focused on tasks.
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  • 2 - 6 yrs
  • 5.0 Lac/Yr
  • Manorama Ganj Indore
Marketing Product Marketing Marketing Communication Presentation Skills Negotiation Skills Interpersonal Skills Sales Field Marketing Sales Relationship Lead Qualification Customer Handling B2B Sales Process Core Sales Corporate Communication Professional Communication Planning Lead Creative Lead Field Sales B2b Marketing B2B Sales
We are seeking a motivated and creative Marketing Executive to join our team in Manorama Ganj, Indore. The ideal candidate should have 2 to 6 years of experience in marketing and a graduate degree. This full-time position requires a male candidate ready to work from the office.As a Marketing Executive, your key responsibilities will include:1. Creating Marketing Campaigns: Develop and implement effective marketing campaigns to promote our products or services, using various channels such as online, social media, and traditional advertising.2. Market Research: Conduct thorough research to understand market trends, customer needs, and competitive landscape to inform marketing strategies and decisions.3. Content Creation: Write engaging content for promotional materials, websites, and social media platforms to attract and retain customers.4. Collaboration with Teams: Work closely with sales, design, and product teams to align marketing efforts with overall business objectives, ensuring consistency in messaging.5. Analyzing Performance: Monitor and analyze the performance of marketing campaigns using analytics tools, making necessary adjustments to optimize results.The successful candidate will have strong communication skills, be detail-oriented, and possess a solid understanding of digital marketing principles. Proficiency in social media platforms, basic design tools, and analytics software is essential. The candidate should also be a proactive problem solver, able to work independently, and contribute effectively to a team environment.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Indore
Good Communication Skills Customer Relationship
* MEGA WALK-IN DRIVE WE ARE HIRING! *### Healthcare Voice Process (MNC KPO) *Date:* 31st July 2026 Location: Indore Work Mode: Work From Office (WFO)### Eligibility* Recent Graduates (2022
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  • Fresher
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Indore. This is a full-time work-from-home position perfect for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, helping them with inquiries and providing excellent service.- Respond to Customer Queries: You will handle customer questions via phone, email, or chat, ensuring they receive timely and accurate information.- Provide Solutions: Its essential to understand customer issues and provide effective solutions, helping them resolve problems quickly and efficiently.- Record Interaction Details: You will log all customer interactions in our system to maintain accurate records for future reference and to enhance service.- Follow Up with Customers: After resolving issues, you will follow up to ensure customers are satisfied and their concerns have been addressed.- Collaborate with Team Members: Working closely with colleagues is crucial for sharing knowledge and improving support processes together.To succeed in this role, you need excellent communication skills and a friendly attitude. Being patient and empathetic towards customers is important, as well as having strong problem-solving abilities. Basic computer knowledge and proficiency in using various communication tools will also be beneficial. A positive mindset and a willingness to learn are key expectations for this position, as you will be encountering different customer scenarios regularly.
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  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Indore
Marketing Corporate Sales Inside Sales Customer Communication
Company Name- PAB Learn Lead and Grow Pvt Ltd, IndoreJob Description Company DescriptionPAB Learn, Lead & Grow Private Limited is a leading EdTech company specializing in executive education. It collaborates with top Indian business schools to offer programs such as Executive MBA, Online and Distance MBA, Online B.Com, BBA, Diplomas, and Certification courses. The company is dedicated to fostering professional growth through high-quality education tailored for working professionals. By partnering with prestigious institutions, PAB provides flexible and accessible learning solutions to meet evolving career needs.Role DescriptionThis is a full-time on-site role located in Indore for an Inside Sales Executive. The Inside Sales Executive will be responsible for lead generation, converting prospects into successful enrollments, providing excellent customer service, and maintaining relationships with potential and existing clients. Daily tasks will include making outbound calls, communicating course benefits to prospective students, addressing inquiries, and achieving sales targets effectively.QualificationsProficiency in Inside Sales and lead generation strategiesStrong communication and customer service skillsAbility to meet sales goals and effectively explain product offeringsSelf-motivated, with the ability to work independentlyBachelor's degree in Business Administration, Marketing, or a related field is preferredFamiliarity with the education or EdTech industry is a plusProficiency in CRM tools and sales software is desirableCompany Profile -https://www.linkedin.com/company/learn-lead-grow-private-limited/Timings- 10am- 7pm, Monday - Saturday Location- Saket Square, Nearby Palasia , Indore
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  • 1 - 3 yrs
  • 1.0 Lac/Yr
  • Indore
Retail Sales Hard Working Customer Management Communication Skills Selling Skills Counter Sales Sales
We are looking for a Sales Girl to join our team in Indore. The ideal candidate should be energetic, friendly, and committed to providing excellent customer service. Your primary role will be to assist customers, promote products, and drive sales.Key Responsibilities:- Customer Service: Greet and assist customers as they enter the store, ensuring a welcoming environment and addressing their needs.- Product Knowledge: Learn about the various products we offer to confidently answer customer questions and suggest suitable items.- Sales Transactions: Handle cash, credit card transactions, and maintain accurate records of sales while ensuring a smooth checkout process.- Stock Management: Help with restocking shelves and organizing products to make sure the store is always presentable and fully stocked.- Sales Goals: Work towards meeting individual and team sales targets, using your skills to encourage customers to make purchases.Required Skills and Expectations:Candidates should have 1-3 years of experience in retail sales or a similar role. A minimum education of 10th grade is required. Excellent communication and interpersonal skills are necessary to interact with customers effectively. You should be able to work well in a team and have a positive attitude. Basic mathematical skills for handling transactions are essential. Flexibility in working hours and the ability to stand for extended periods in a busy environment are also important.
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Customer Care Executive - Full Time

Starwalk Services Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Outbound Calling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.
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  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Scheme No 78 Indore
Good Communication English Hindi Computer Proficiency Good Verbal Skills
As a Customer Relationship Executive, you will play a vital role in nurturing and managing customer interactions to foster long-term relationships. The following are your key responsibilities:- Engage with Customers: Communicate with clients to understand their needs and provide them with the most suitable solutions, ensuring a positive experience.- Address Inquiries: Respond to customer questions and concerns promptly, offering assistance and guidance to resolve issues effectively.- Maintain Customer Records: Keep detailed records of customer interactions and transactions to track progress and improve service.- Collaborate with Teams: Work closely with sales, marketing, and support teams to improve overall customer satisfaction and share valuable insights.- Follow Up: Regularly check in with customers to solicit feedback and maintain their interest, enhancing loyalty and retention.Required skills and expectations include:- Communication Skills: You must possess strong verbal and written communication skills to effectively interact with customers and provide clear information.- Problem-Solving Ability: A proactive approach to identifying customer issues and finding solutions is crucial.- Interpersonal Skills: Building rapport with clients requires excellent interpersonal skills and a friendly demeanor.- Basic Technical Skills: Familiarity with customer relationship management (CRM) tools and basic computer skills will be beneficial.- Adaptability: The ability to handle a variety of customer scenarios and adapt your approach based on individual needs is important.- Team Player: You should be able to work effectively in a team while also being self-motivated to drive your initiatives.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Indore
Outbound Calling Strategic Communication Customer Retention Inbound Calls
Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing these. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.Skills Required:- Should be good in communication both in Verbal Communication Self-motivated
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
As an Airport Terminal Services Agent, you will play a crucial role in ensuring a smooth and enjoyable travel experience for passengers at the airport. This full-time position is ideal for individuals who are detail-oriented and can communicate effectively with travelers.nnKey Responsibilities:nn- Customer Assistance: You will greet passengers and assist them with their check-in, baggage handling, and any queries they may have, ensuring they feel welcome and informed.n n- Flight Information: Providing accurate flight information is essential. You will help passengers with updates on flight statuses, gate changes, and boarding procedures.nn- Problem Resolution: If passengers encounter any issues, you will address their concerns promptly and effectively, helping to resolve complaints to ensure passenger satisfaction.nn- Collaboration: You will work closely with other airport staff, including security, ground crew, and airline representatives, to facilitate smooth operations and enhance passenger experience.nnRequired Skills and Expectations:nnTo be successful in this role, you should possess strong communication skills, both verbal and written. A friendly demeanor and the ability to work in a fast-paced environment are crucial. Attention to detail is important, as you will handle various passenger needs and documentation. Although prior experience is not necessary, a willingness to learn and adapt is vital, making this position suitable for recent school graduates. You should be comfortable working in an office setting at the airport.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our dynamic team as a Customer Support Executive in Indore, India. This full-time, work-from-home position is ideal for individuals looking to begin or advance their careers in customer service.nnKey Responsibilities:n- Respond to Customer Inquiries: Provide timely and accurate responses to customer questions via phone, email, or chat, ensuring their needs are met.n- Resolve Issues: Effectively troubleshoot and resolve customer complaints, striving for first-contact resolution whenever possible.n- Maintain Records: Keep detailed records of customer interactions and transactions, ensuring all information is up-to-date in our systems.n- Collaborate with Team: Work closely with team members and supervisors to share insights and improve the customer experience.nnRequirements and Expectations:n- Education: A minimum of 12th grade completion is required. Candidates with up to 2 years of experience in a customer service role are encouraged to apply.n- Communication Skills: Excellent verbal and written communication skills are essential to interact with diverse customers effectively.n- Problem-Solving Ability: The candidate should demonstrate a logical approach to solving problems and be able to think on their feet.n- Adaptability: Ability to adjust to different customer personalities and situations, ensuring a personalized experience for each customer.n- Team Player: A willingness to collaborate and support your colleagues in achieving common goals is crucial. nnThis role offers an exciting opportunity for growth and development in a supportive environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our team as an Airport Ground Staff member in Indore, India, where you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This full-time position is ideal for candidates with up to 2 years of experience, including fresh graduates.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and baggage inquiries, ensuring a pleasant travel experience.n n- Safety and Security: Maintain safety protocols and assist in security checks to ensure compliance with airport regulations.nn- Communication: Serve as a point of contact for passengers, providing information about flight statuses, gate changes, and airport facilities.nn- Team Collaboration: Work closely with other airport staff and airline personnel to facilitate efficient operations and quick problem resolution.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade education and possess clear communication skills. A friendly and approachable demeanor is essential for engaging with passengers positively. You should be a team player who can work effectively in a fast-paced environment while managing multiple tasks. Strong attention to detail and a commitment to safety are crucial in this role. Prior experience is not mandatory, but a willingness to learn and adapt is highly encouraged. Your role will directly impact the comfort and satisfaction of every traveler passing through the airport.
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