Customer Care Associate

Job Title: Customer Support Associate

Role Overview:

As a Customer Support Specialist , you will be the first point of contact for our customers. You€™ll provide solutions to their inquiries, resolve issues, and ensure a seamless experience.

🔗 Key Responsibilities:

Building and maintaining profitable relationships with key customers.

Overseeing the relationship with customers handled by your team.

Resolving customer query quickly and efficiently.

Understanding key customer individual needs and addressing these.

A team player with leadership skills.

Maintain a positive attitude focused on customer satisfaction.

👉 Required languages

English and Hindi preferred.

Shift Time & Week Off :

For Male - 24x7 rotational shifts (any 9 hours) & rotational week off.

Female - 6 AM - 8 PM rotational shift (any 9 hours) & rotational week off.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Graduate (B.A, B.Arch, B.B.A, B.C.A, B.Com, BDS, Certificate/Diploma/Others)

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Vijay Nagar, Indore