CRM Executive Graduate Jobs in Rajkot

We are looking for a dedicated CRM Executive to join our team in Metoda GIDC. This is a full-time position, suitable for fresh graduates, specifically those with a B.Com degree. The primary focus of this role is to manage client relationships and ensure their satisfaction with our services.**Key Responsibilities:**- **Manage Customer Interactions:** Handle inquiries and provide assistance to clients, ensuring their needs are met and concerns are addressed promptly.- **Data Entry and Management:** Input and maintain accurate customer information in the CRM system, helping to keep track of client interactions and history.- **Generate Reports:** Prepare regular reports on customer interactions and feedback, assisting in the analysis of trends and areas for improvement.- **Support Sales Team:** Collaborate with the sales team to identify potential opportunities for upselling and cross-selling services to existing customers.- **Conduct Customer Surveys:** Design and administer surveys to gather customer feedback, which will help enhance service quality and customer satisfaction.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both written and verbal, enabling effective interactions with clients. Proficiency in basic computer applications and CRM software is essential. Attention to detail is crucial for managing customer data accurately. Candidates should demonstrate a proactive approach to problem-solving and a willingness to learn. Teamwork and collaboration skills are also important, as you will work closely with other departments to enhance customer experiences. A customer-oriented mindset is vital to succeed in this role.

Key Responsibilities:1. Promote and sell Drlogy

Job Title Inside Sales ExecutiveLocation: Shapar Rajkot, GujaratExperience : 2 to 5 YearsJob summaryWe are looking for a dynamic Inside Sales Executive with 25 years of experience in industrial or B2B sales. The role involves handling inbound and outbound sales inquiries, preparing quotations, coordinating with production and dispatch teams, and supporting the field sales team to achieve business targets.Roles & ResponsibilitiesHandle inbound sales inquiries from customers, distributors, and dealersPrepare quotations, follow-ups, and order confirmationsCoordinate with production, stores, and dispatch teams for order executionMaintain and update CRM / sales records and customer databasesSupport field sales team with pricing, documentation, and customer communicationDevelop and maintain strong relationships with existing customersIdentify upselling and cross-selling opportunitiesEnsure timely closure of sales and achievement of monthly targetsHandle customer queries related to products, pricing, delivery, and after-sales supportSkills & Qualifications25 years of experience in Inside Sales / Sales Coordination / Back Office SalesExperience in industrial products such as valves, pipes, fittings, or engineering products preferredStrong communication and negotiation skillsGood working knowledge of MS Excel, email communication, and ERP/CRM systemsAbility to manage multiple customers and priorities efficientlyBasic understanding of technical product specifications is an advantagePreferred Candidate ProfileDiploma / BE / BTech / BCom / BBA in relevant disciplineExperience in manufacturing or industrial sales environmentCustomer-focused mindset with strong follow-up skillsProactive, result-oriented, and team player

We have vacant of 1 CRM Executive Job in Rajkot, Experience Required : 1 Year Educational Qualification : Higher Secondary, B.A, B.B.A, Post Graduate Diploma, M.A Skill Customer Relationship Management,Customer Relationship,Customer Care,Customer Support,Customer Handling,CRM Sales,Communication Skills etc.

A customer relationship management (CRM) specialist manages the technology of a company to improve marketing. Their responsibility is to maximize the efficiency of the CRM data and software to improve customer care. They are the liaison between employees and the CRM software.

Roles and Responsibilities:Digital marketing, search new customers using SEO, CRM and LinkedIn Sales Navigator. Send them emails. RFQ handling, submission of quotation, customer communication etc.

= Good communication skill in English.= Knowledge of excel and word.= Must have required mail drafting.= knowledge of how to talk with customer= knowledge of marketing