CRM Executive Female Graduate Jobs in Hyderabad

Responsibilities/Job Description: Oversee the day-to-day operation of the CRM system, ensuring data accuracy, integrity, and completeness. Utilize CRM data to develop personalized customer communication strategies that enhance customer satisfaction. Implementing and optimizing customer relationship management strategies and tools Responsible for execution & maintaining of all documents after booking till possession/registration. Manages interactions with cross-channel partners related to CRM, Sales Providing necessary documentation, Compliance, reports to the management and leadership teamDesired Skills and Experience: Bachelor's degree in Business, Marketing, Information Technology, or related field. Good Knowledge on Ms Office Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team environment.

Job Location - HyderabadCandidates who worked as Tele caller, Insurance, Customer Relationship Executive in Training Academy / overseas education consultancy / Coaching institution preferred.To explain various Training programs to the Students and Working Professionals help them to choose the right training program.Customer RelationConverting Enquiries to EnrollmentLead Generation through cold calls and activities.Telephonic /online enquiry follow ups.Student fee collections & Follow Ups.Responsible for the maintenance of the ERP records & updating of sales figures and reports from time to time.Requirement -Tele-calling skills & marketing skills are importantComputer Skills MS Excel , MS Word and Email correspondenceOnly Female Candidates required . Age limit 21 to 40 yearsFEMALES Preferred**NO FIELD SALES**FRESHERS can apply**Job Type: Full-timeSalary: Up to 250,000.00 per yearBenefits:Cell phone reimbursementHealth insuranceInternet reimbursementSchedule:Day shiftSupplemental pay types:Performance bonusYearly bonusEducation:Bachelor's (Preferred)Experience:TELE CALLING: 1 year (Preferred)Language:Telugu, Hindi, English (Preferred)

Monitor relationships with existing customers through CRM systemsUnderstanding key customer individual needs and addressing these.Resolving customer complaints quickly and efficiently with help of superiors adviceUnderstanding and knowledge of Customer Relationship Management Software. Expanding the customer base by upselling and cross-selling.Ensure the CRM system provides an effective sales funnelReview and select CRM software that meets our companys needsGood negotiation and sales skills.

Wanted CRM Executive with Good Communication Skills

Understanding all services currently offered by the organisation Responding to customer enquiries over the phone, in person and via email. Understanding Customer spares needs and quotations generation