Client Relationship Executive Female Graduate Jobs in Thane

Customer Relationship Manager (CRM)Perks and Benefits: Great incentives/variablesFunctional Area: Customer Relationship Manager / B2B salesRole Category: Sales, Marketing, Tele Calling, Outbound.Job DescriptionApproaching exporters, manufacturers & service providers for Internet Marketing products likeSEO, Software, Website Design, etc.Generating 7 to 8 Prospects from existing client on a daily basis & responsible for themanagement of ProspectCross Selling and Upselling our product and services.Maintain good relation with existing clients.Achieving sales targets and growing business from existing clients.To be an interface between the customer and internal support teams to ensure that thecustomer receives the best possible service from the company.Team up with co-workers to ensure proper customer service.Build productive trust relationships with customers.Skills Required:Corporate SellingQuick thinking and problem solving skillsAble to work independently and as a team playerEffective communication, comprehension skill & Active listening skillsHandles Rejection well, Positive and enthusiastic attitude,Customer focus and result oriented approachAbility to build rapport with customers instantlyGood motivator, passionate, confidentJob Type: Full-timeExperience: 1-2 YearsEducation: PG MBA/MMS Marketing/BEJob Types: Full-time, Permanent

Connect with clients and convince them to meet our sales team. Communicate fluently and understand their requirements.

Major Responsibilities: Preparation of Daily report, MIS (Monthly Management System, MMR, QBR. Assisting client on collating and preparing presentation. To discuss and assist facility manager on monthly basis on the vendor performance matrix. To take care of visitors to the office premises by receiving and guiding them properly in the manner as set out by FM To keep and revise the existing contracts with different vendors. To liaise with vendors on contract renewal. To compare, Evaluate and recommend vendors. Ensure submission of MMR before 7th of every month for the previous month. Ensure Daily/weekly reports are submitted to client on time. Sending calendar invite to respective stakeholders for MMR, QBR etc. Taking the MOM during meetingSkills Required Excellent communication skills both orally and in writing Excellent interpersonal skills Very good presentation skills Ability to priorities and plan effectively Awareness of different media agendas Should be very creativity.

Candidate will be required to explain company's services to clients, discuss and negotiate with clients and try to convert clients for company's services. Role involves emailing clients, discussing with them on phone calls, and WhatsApp.Required Candidate profileAn ideal candidate will be MBA or PGDM Fresher with specialization in Marketing, Finance or IT. Graduate candidates willing to work in client management and client servicing field can apply.

1. Client co-ordination2. Servicing the client after receiving the order till the time of collectionof payment.3. Resolve the queries and questions of all the clients.4. Acting as a point of contact for complaints and resolving issues to the concern.5. Ensuring your existing clients are satisfied after throughout the process of order to collection.6. Well-versed with advance excel skills i.e. Hlookup, Vlookup, Pivot Table, Formulas and Functions.

1) Relationship management with Vendors. 2) Handle calls and queries regarding billing issues, product problems, service questions, and general concerns. 3) Responsible for maintaining high professionalism with vendors and working to establish a positive rapport. 4) Update the information gathered in the vendor database.5) Knowledge of Telugu, English & Hindi Language (spoken and written)

The Client Relationship Executive (CRE) is responsible for ensuring seamless communication and execution of client-related processes after a sales lead is confirmed. The CRE will handle Scope of Work (SOW) preparation, client queries, tax invoicing, payment follow-ups, and coordination with internal teams to ensure smooth project execution and financial transactions. The role requires strong organizational, communication, and problem-solving skills to maintain excellent client relationships across global markets.Key Responsibilities:1. Scope of Work (SOW) Preparation-Prepare the Scope of Work (SOW) document based on data provided post-sales confirmation.-Ensure that all deliverables, timelines, and commercial terms are clearly defined in the SOW.-Coordinate with the Director, Sales Team, and Project Teams to finalize the SOW.-Regularly update and revise the SOW based on project progress and client requirements.2. Client Query Handling & Relationship Management-Act as the single point of contact for client queries, ensuring prompt and professional responses.-Maintain strong communication with clients (national as well as international clients) and address concerns proactively.-Coordinate with internal teams to resolve client issues efficiently.-Build long-term relationships with clients to enhance repeat business and referrals.3. Tax Invoicing & Financial Coordination-Prepare tax invoices as per country-specific compliance:-Ensure timely and accurate invoicing to avoid financial discrepancies.-Work closely with the Finance Department to ensure smooth processing of invoices.4. Payment Follow-ups & Financial Tracking-Conduct effective follow-ups for payments to ensure timely collections.-Coordinate with clients regarding outstanding dues and escalations if required.-Maintain and update a payment tracking system for all projects.-Generate monthly receivables reports and share insights with the Director and Finance Team.

Excellent analytical skills Must have worked in advance excel and Microsoft office Excellent in written and verbal communication Coordination skills and should be able to work independently Attention to details Academics: Batchelors degree in any stream Experience: Minimum 1-2 years of experience in customer service any industry non voice process Gender Any Responsibilities: He /She will be placed at the client location at Thane He / she will be one point of contact between client and location Checking pendencys and accordingly do the follow with the locations Organize and prepare for meetings with appropriate data Prioritize emails and respond when necessary Coordinate with location for the completion of task Make MIS, QC and reports for the clients

Our business is in the recruitment sector, and we specialize in providing candidates to industries such as Oil & Gas, Construction, engineering , infrastructure and Hospitality.At this moment, we are looking for a Client Relationship Executive who will be responsible for maintaining and developing relationships with our clients primarily in the Gulf, countries such as Dubai, Saudi Arabia, Kuwait, and Oman.So the responsibilities for this position include:Client Communication: You will be interacting with clients over email, addressing their inquiries, and providing them with the necessary information..New Business Development: the role will be to generate new business opportunities through social networking and other online channels. You will identify potential clients and initiate conversations to establish partnerships with them.Appointment Scheduling: : You will be responsible for coordinating and setting up appointments for the Managing Director with prospective clients in the Gulf region.Client Support:This position requires someone who is proactive, good with communication, and capable of handling multiple tasks .Key Qualities Required:Excellent English communication skills (both written and verbal) are a must, as you will be interacting with clients in the Gulf region.Strong interpersonal skills and a proactive approach to client management and business development.Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.Location : CST ( 10 Min from Churchgate Station and 5 min from CST Station)Salary: AED 15,000 - 20,000 per monthJob Type: Full-time (Monday to Saturday, 10:30 AM - 7:00 PM)Walk-in Interviews:We welcome you to walk in directly to our office for a face-to-face interview. Please bring your updated resume.