Client Service Job Vacancies in Chennai

We are looking for a motivated and organized Client Coordinator to join our team in Ayappakkam. The ideal candidate will help manage client relationships and ensure that their needs are met.**Key Responsibilities:**- **Client Communication:** Act as the main point of contact for clients, responding to inquiries and providing updates on their requests. This ensures clients feel valued and informed about their projects.- **Coordination of Services:** Collaborate with different departments to ensure timely delivery of services to clients. This role involves clear communication with team members to meet client deadlines effectively.- **Documentation Management:** Maintain and update client records accurately. Keeping organized documents helps track client history and requests for better service.- **Feedback Collection:** Gather feedback from clients after service delivery to understand their satisfaction levels. This feedback helps improve our services and build long-term relationships.- **Problem Resolution:** Address any issues or concerns raised by clients promptly. Resolving problems quickly is crucial for maintaining trust and client satisfaction.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and be willing to learn. Good communication skills, both verbal and written, are essential for effective interaction with clients. A friendly and professional attitude is expected, as well as the ability to work in a team. Candidates should be organized, detail-oriented, and able to handle multiple tasks efficiently. Prior experience is not necessary, but a positive attitude and eagerness to assist clients will set you apart.

The Banquet Manager will oversee banquet operations, ensuring seamless event execution, client satisfaction, and efficient coordination across teams.Key Responsibilities:Manage end-to-end banquet operations and event executionCoordinate with clients to understand event requirements and expectationsSupervise banquet staff and ensure smooth event flowCoordinate with kitchen, vendors, and support teamsEnsure high standards of service quality and customer satisfactionMonitor budgets, costs, and operational efficiencyHandle escalations and ensure quick resolution during eventsRequired Skills & Qualifications:6+ years of experience in banquet/event managementStrong leadership and team management skillsExcellent communication and client handling abilitiesExperience in managing large-scale events and operationsAbility to multitask and work under pressure

We are looking for a skilled Field Service Engineer to join our team in Kelambakkam. This role requires individuals with a background in engineering and a passion for solving technical problems in the field.**Key Responsibilities:**- **Installation and Setup:** Install and configure equipment at client locations, ensuring everything is set up correctly and meets operational standards.- **Maintenance and Repairs:** Conduct regular maintenance checks and troubleshoot issues with equipment, ensuring optimal performance and minimizing downtime.- **Technical Support:** Provide on-site technical support to clients, helping them understand and effectively use the equipment.- **Documentation:** Maintain detailed records of service activities, equipment installations, and customer interactions to track service history and improvements needed.- **Customer Training:** Train clients on how to use the equipment properly, enhancing their experience and satisfaction with our products.**Required Skills and Expectations:**Candidates should possess a Bachelors Degree in Engineering (B.E) and have 1 to 5 years of relevant experience in a similar role. Strong problem-solving skills are essential, along with the ability to work independently and communicate effectively with clients. A solid understanding of technical equipment and systems is required. Candidates must be willing to travel as needed and demonstrate a proactive attitude toward learning and adapting to new technologies. Being detail-oriented and having good organizational skills are also important for managing service requests efficiently.

Location: Remote Experience: 4+ years in IT Service Sales Compensation: Up to 6 LPA (Fixed) + Attractive IncentivesIndustry Focus: Custom Software, Website & Mobile App Development, AI/ML ServicesRole OverviewWere looking for a resilient, result-driven, and client-centric Business Development Manager to drive revenue growth through new client acquisition and relationship management especially targeting international markets (primarily the US). This is a remote, full-time opportunity.You should be someone who has previously generated $25,000+ in annual sales, understands client pain points, and knows how to sell custom IT services (not off-the-shelf software products).What Youll DoIdentify, connect, and convert international prospects using LinkedIn, cold outreach, and networking.Handle the entire sales cycle from lead generation to closing deals.Understand client needs and propose tailored web, software, or AI/ML solutions.Create persuasive business proposals, pitch decks, and quotations.Negotiate contracts and close sales to meet or exceed revenue targets.Nurture long-term relationships with existing clients for repeat business.Collect client feedback and collaborate with delivery teams for improvements.Stay updated on tech trends and competitors in the software development space.You Should Have4+ years of experience in custom software or web development sales (not SaaS or retail software sales).A strong track record of international B2B sales, preferably in the US, UK, or Australian markets.Proficiency with LinkedIn Sales Navigator, email campaigns, and CRMs.Deep understanding of how to sell solutions, not just features.Excellent written & verbal communication skills in English.A self-starter mindset with the ability to work independently and meet targets.Strong negotiation, proposal-writing, and client-handling skills.What Youll GetRemote flexibility with a MondayFriday workweekOpportunity to work on trending tech: AI, ML, Custom Web AppsTransparent, growth-oriented work cultureNo bond or unnecessary restrictions Note: / . .

To develop as complete Counselor and provide consultations to clients for their problems.- Suggesting treatments on patients based upon the diagnosis related concerns.- Must have knowledge OF BUSINESS and Growth,- Consultation- Follow-ups with the Patients about the treatments and their results.- Managing overall consultation and treatment process and converting the clients for the business.- Fluent in English- Positive Attitude- Self-driven- Self-Motivated- A Background of beauty/wellness will be preferred- Must be having on In-house Sales & Business Development.- Will be preparing the Reports & analyzing the sales reports of the center.- Fair to do Sales and forte in Service is a must.Experience :- 0-5 + Experience in any BEAUTY hair and clinic.- Experience in taking consultations

ESSENTIAL DUTIES AND RESPONSIBILITIES1. Sells products by establishing contact and developing relationships with2. prospects & recommending solutions.3. Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements.4. Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organizations products/services.5. Analyzes the territory/markets potential and determines the value of existing and prospective customers value to the organization.6. Maintains quality service by establishing and enforcing organization standards.7. Meeting sales targets set for the territory.8. Updating customer data base, record and process orders.9. Keeps management informed by submitting activity and results reports, such as weekly work plans, and monthly and annual territory analyses.10. Resolves customer complaints by investigating problems, developing solutions, preparing reports & making recommendations to management.11. Contributes to team effort by accomplishing related results as needed.12. Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting and technical service areas.SECONDARY DUTIES1. Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups .2. Plans and organizes personal sales strategy by maximizing the Return on3. Time Investment for the territory/segment.4. Recommends changes in products, service, and policy by evaluating results and competitive developments.5. Identifies advantages and compares organizations products/services.

Job description: Attending morning meeting to discuss strategy for the day Develop and maintain a long term relationship with clients Focus on generating new business Generate brokerage through advising clients on their equity portfolio. Need to be constantly updated with the market knowledge Ensure all the activities are in adherence as per the compliance and risk policy Periodical meeting with the ClientDesired Candidate Profile: The candidate should have a minimum degree/ diploma. Thorough understanding of Stock market. Good interpersonal, relationship management, customer service, and rapport building skills. Ability to effectively understand & communicate the product. The candidate should have ability to handle sales call independently.

Office based

Role and Responsibilities: Develop new business and long term account opportunities through prospecting using a variety of lead generation methods. Very strong in Presentation and demo also handled E2E sales cycle. Travel to customer sites and tradeshows to promote companys products and services. Establish strong customer relationships by providing accurate and timely information to customers regarding inquiries such as product features, pricing, quotes, and issues/concerns. Complete RFP's and preparation of commercial proposals Follow up on submissions, negotiate and close business. Be aware of organizational growth initiatives regarding market and target customer segments, and the companys potential to meet customer needs Oversee, maintain and upgrade existing accounts to ensure ongoing client satisfaction. Present product / services matching the prospect needs Ensure accurate and complete information is captured in CRM. Perform data quality checks routinely. Achieve weekly, monthly, and quarterly pipeline funnel building targets and new account acquisition targetsSkills and Competencies: At least 2-5 years of sales experience selling in the B2B segment. and consistently achieved/exceeded sales targets Experience in the Software domain, preferably in a cloud-based platform with the SaaS model. Experience in the HR & Payroll domain will be value-added. Thorough understanding/appreciation of software product sales. Must be extremely effective at initiating high-level contacts in accounts and have strong presentation skills to close the sale. Ability to generate leads and build the business in a wide-open market.Education and Technical Proficiency Graduate, MBA preferred Should have worked with at least one CRM software for planning and recording sales activities. Excellent verbal and written English communication skills. Self-starter, goal oriented, and ability to work independently to meet company objectives.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Title: Hiring For Client Service Executive Join us and drive sales growth! Seeking passionate individuals to excel in a dynamic environment. Responsibilities: 1. Prospecting & Qualifying Leads: Use cold calling, networking, and referrals to identify potential clients. 2. Understanding Client Needs: Conduct thorough research to tailor your approach effectively. 3. Compelling Presentations: Showcase products/services persuasively. 4. Building Customer Relationships: Cultivate trust and loyalty with clients. 5. Closing Deals: Utilize negotiation skills to meet sales targets. 6. Collaborating with Marketing: Develop lead generation strategies in sync with marketing efforts. 7. Staying Updated: Stay abreast of industry trends and market developments. 8. Reporting: Provide regular sales activity reports. Requirements: 1. Sales Experience: Preferably within a similar industry. 2. Communication Skills: Engage effectively with clients. 3. Time Management: Efficiently manage and prioritize tasks. 4. Negotiation Skills: Seal deals successfully. 5. Results-Driven: Focus on achieving results. 6. Education: Bachelors degree preferred. 7. Technical Skills: Proficient in CRM software and Microsoft Office Suite. 8. Language Proficiency: Fluency in Hindi required. Opportunity: Contribute to company growth while refining sales skills. Ready for the challenge? Apply now!

Job Summary:We are seeking a Client Service Manager with a strong background in digital marketing, The ideal candidate will be responsible for maintaining and building relationships with clients, ensuring the successful execution of digital marketing campaigns, and providing exceptional service and support.Key Responsibilities:Client Relationship Management:Build and maintain strong, long-term relationships with clients.Understand the client's needs, goals, and objectives and act as their primary point of contact.Provide strategic guidance and insights to clients, aligning their objectives with digital marketing solutions.Digital Marketing Strategy:Develop and implement digital marketing strategies tailored to the industry.Collaborate with cross-functional teams to plan and execute campaigns, including SEO, content marketing, social media, email marketing, and paid advertising.Project Management:Oversee the planning, execution, and delivery of digital marketing campaigns.Ensure campaigns are delivered on time, within scope, and on budget.Monitor campaign performance and make data-driven recommendations for optimization.Data Analysis and Reporting:Analyze campaign performance metrics and provide clients with regular reports.Identify trends, insights, and opportunities to improve campaign effectiveness.Make data-driven recommendations to enhance ROI.Team Collaboration:Collaborate with digital marketing specialists and creative teams to ensure the delivery of high-quality services.Facilitate communication between clients and internal teams to ensure project success.Problem Solving:Address and resolve any client concerns or issues in a timely and professional manner.Proactively identify and mitigate potential issues.Stay Informed:Stay updated on industry trends, regulations, and best practices related to digital marketingShare insights with clients and internal teams to drive innovation.

We are looking for 1 Client Services Executive Post in Chennai, with deep knowledge in Microsoft Office, Powerpoint, Microsoft Excel and Required Educational Qualification is : Other Bachelor Degree

A Service Coordinator acts as an advocate for their clients and provides information on how they can access our cosmetic services. In addition, they work as an intermediary between clients, often serving in a support role for them during difficult times.

Objectives of this role:Generate quality leads to expand customer baseMeet or exceed sales goals and contribute to month-over-month growthPosition our company as the category and industry leaderMaximize efficiency in winning and closing salesResponsibilities:Perform outreach to specified customer segments and territoriesGenerate new-customer leadsPresent and upsell company offerings to existing and new customersProvide a daily summary of calls and lead statusPrepare monthly and quarterly sales reportsRequired skills and qualifications:5+ years of experience in maintaining client relationshipsConfidence in sales ability and knowledge of best practicesOutstanding communication skillsPreferred skills and qualifications:Bachelors degree (or equivalent) in business, marketing, economics, or related fieldExperience in using SalesforceJob location: Pune, Chennai, Delhi, Bangalore and Mumbai*Early candidates will be given preference. IndustryMarketing & AdvertisingEmployment TypeFull-time

An escalation specialist is responsible for supporting and managing escalations whilemaintaining the relationships between departments and servicing client needs.Perform as primary interface for Global Management with regards to customer escalations.Prioritize and stimulate escalations with Continuing Product Development (CPD) to ensurevisibility, traction and ultimate closure.Ensure customer is heard throughout escalation process.Establish correct expectations, enforce relief and resolve through effective communication.Analyse and monitor customer Problem Reports (PRs).Supply regular regional status updates for all escalated Service Requests.Collaborate with infrastructure functions required in escalations management.Evaluate escalation performance metrics.Review and identify root cause for all escalated service requests and use this information toimprove continuously within service delivery teams.Help ensure compliance with Corporate and Regional Escalation Policies.Focus on problem avoidance in escalation process.Collaborate with other work group teams to train using process and procedures based onhistorical experience.Assess impact of corporate advisories and bulletins on existing customer base.The key skill requirements for escalation are mentioned below:Problem solving abilityMeeting service level agreementsExceeding Initial Response (IR)Budget managementTeam managementExpertise in staff handlingPerformance management

Plan and manage dental business operations to ensure excellent patient support services.Oversee daily office activities and provide direction and guidance to staff as needed.Ensure that patient appointments, cancellations and last-minute adjustments are handledproperly.Respond efficiently to patient and doctor needs and inquires.Ensure the delivery of quality dental care to patients.Respond to patient queries and issues and ensure patient satisfaction.Resolve patient issues in accordance with company polies and proceduresOrganize and present payment schedules with patients.Manage specialist referral process.Train, develop and manage staff to meet performance standards.Develop promotional programs to attract more patients.Assist in employee performance evaluation, promotion, termination, and retentionactivities.Follow and enforce office policies and regulations.Review and approve vacations, sick leave and personal leave for dental staff.Identify areas of improvements and concerns and implement appropriate correctiveactions.Oversee staff scheduling as to ensure full coverage.Organize and oversee supply purchases, equipment upgrades and operation expenses.Write business correspondence and reports.Run and analyze management reports.Maintain patient data according to regulations and company policies.Ensure that records are stored securelyTake responsibility for the app

Identifying opportunities for new business development through following up on leads andconducting research on target clients. New business generation by meeting potential clients to understand needs and providingrelevant solutions. Managing end-to-end sale cycle independently - prospecting/lead generation, qualifying thelead by presenting solutions, proposal creation & submission, negotiation, closure, paymentcollection. Reviewing clients' feedback and implementing necessary changes. Suggesting upgrades or added products and services that may be of interest to clients. Cultivating strong relationships with new clients, while maintaining existing client relationships. Extensive use of CRM tools to collate and maintain client information. Collaborating with other teams, namely, Marketing, Delivery to deliver solutions. Representing the organization at Industry networking conferences/meetings. Keeping in touch with competition trends in the market. Meeting and exceeding weekly and monthly activities and revenue targets. Preparing reports by collecting, analyzing and summarizing information. Performs other duties as assigned.Required Skills/Abilities: Excellent verbal and written communication skills. Proven experience in Business Development in HR Services industry. Excellent sales and customer service skills with strong negotiation and closure skills. Strong networking skills with ability to prospect and manage senior level relationships. Experience using CRM tools is an added advantage. Perseverance, attention to detail, self-starter. Expertise in using MS office tools.Education and Experience: Bachelors/ Masters degree in Business, Business Administration, Sales or related field. At least three years of sales experience in selling HR products and services a MUST.Employment Type: Full timeTravel: Due to the pandemic, travel will be encouraged only if it is safe and client is willing to meet inperson.

Objective:We are looking for enthusiastic individuals to provide our customers world class service consistently with high standards of care.Qualifications: Any degree with minimum 2 Years of experience. Good communication and interpersonal skills Candidate should be go better with high energy levels and a passion.Preferable Experience Field :Real estate and banking/home or personal loans/mortgage sales with minimum 2 Years of experienceLocation: Chennai, Bangalore, Hyderabad, Mumbai, Delhi

Currently we have opening for Customer Service Executive in Chennai location

The Banquet Coordinator will manage end-to-end banquet and event operations, ensuring smooth execution and high customer satisfaction for events conducted at the venue.Key Responsibilities:Coordinate and manage banquet events and functions end-to-endInteract with clients to understand event requirements and expectationsCoordinate with vendors, catering, and internal teams for smooth executionEnsure timely setup and execution of events as per the plan.Handle guest queries and ensure high customer satisfactionMonitor event flow and resolve issues on the spotMaintain event schedules, bookings, and coordination recordsRequired Skills & Qualifications:Any Graduate (Hotel Management/Event Management preferred)1-3 years of experience in banquet/event coordinationStrong communication and interpersonal skillsGood coordination and multitasking abilityCustomer-focused with problem-solving approachFemale candidates preferred (Male candidates can also be considered)

Key Responsibilities:Greet and welcome customers as they enter the showroom, providing them with a warm and friendly atmosphereDirects customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.Communicates with callers and visitors in a professional, friendly and efficient manner.Enters data into prospect tracking system and runs prospect reports for managers weekly.Communicates messages to the appropriate parties in a timely manner.Types memos, correspondence, reports and other documents.Process transactions accurately and efficiently, including handling cash, credit cards, and other forms of paymentRespond to customer inquiries and complaints, providing prompt and effective solutionsAssist in organizing and hosting events, such as product launches and sales promotionsQualifications:High school diploma or equivalent required; Bachelor's degree in business or related field preferred1-3 years of experience in a customer-facing role, preferably in retail or furniture salesExcellent communication and interpersonal skills with a strong customer service focusAbility to multitask and thrive in a fast-paced environmentStrong attention to detail and organizational skillsA positive and enthusiastic attitudeProficient in Microsoft Office and other computer applicationsFlexible schedule, including evenings and weekends, as neededKnowledge and understanding of furniture design and style trends preferred

Key Responsibilities: Identify dispute (Rate/Volume/Fraud/additional invoice). Look into related inquiries, investigate, analyse data, interaction with customer/supplier to ensure disputes are resolved in a timely manner. Liaise with appropriate departments commercial/technical/finance to resolve/validate data to support dispute resolution. Ensure accurate and appropriate responses to disputes internal and external. Follow the contract & escalation process as per agreements if required. Accurately record details of all disputes. Able to reconcile wholesale invoices and isolate system or CDR rating variances between billing / rating system (CSGi) and external sources. Provide stakeholders the accurate cost and revenue information for the business. Decision making: Ability to analyse information, think through difficult problems, and make critical decisions based on information from either internal (from finance/commercial/technical) or external (customer/supplier) for dispute and decide what is fair and reasonable given all the circumstances of the dispute. Confident judgement and accurately closed disputes i.e. in favour of the company, withdrawal or 50 50 solution. Provide accurate calculation for Finance Team for revenue supplementary invoice to customer.Approve credit notes to partners issued by Finance Team. Skills and Experience: Ability to communicate with all individuals in a professional and courteous manner both verbally and in writing in English. Telecom commercial experience, carrier account manager knowledge. Understanding of Surcharge. Ability to listen to customers and find solution to resolve conflict. Analytical & attention to detail. Proactive, self-motivated. Experience with Excel, Pivot Tables and Lookups essential.

Job Title: Client Coordinator - Voice ProcessIndustry: Medical BillingNature of Work: In / Out Bound Calls & SchedulingReports To: Supervisor / ManagerLocation: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77Terms: Full TimeRequirements: Night Shift (Mon-Fri)Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need.You should be helpful and courteous when answering telephone calls.About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements. Verifying patients insurance details like eligibility / verify the prior authorization. Answering patients questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.Salary Range: 25K 35K Salary for the right candidate is not a constraintNo of Openings: 4 5 VacanciesAbout us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.Person Specification: A thorough understanding patient service. Excellent English communication with neutral accent. A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work. Professional and positive attitude. A strong desire to grow along with the company.Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.

Job description:1. Attending morning meeting to discuss strategy for the day.2. Promote Focus Product of the month.3. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.4. Generate revenue from new and existing clients.5. Acquiring new and old clients through the data base.6. Conduct activities for Client Acquisition and Financial Planning.7. Develop and maintain strong liaisons with the clients for repeat business or referrals.Desired Candidate Profile:1. Above one year of experience in relationship management or sales role within the broking industry.2. Strong knowledge of Equity market, commodity market, Mutual fund & other financial products.3. Excellent communication skills for building strong client relationships and negotiating deals.