Hiring For Client Relationship Executive

studio5india

the client relationship executive (cre) is responsible for ensuring seamless communication and execution of client-related processes after a sales lead is confirmed. the cre will handle scope of work (sow) preparation, client queries, tax invoicing, payment follow-ups, and coordination with internal teams to ensure smooth project execution and financial transactions. the role requires strong organizational, communication, and problem-solving skills to maintain excellent client relationships across global markets.

key responsibilities:

1. scope of work (sow) preparation

-prepare the scope of work (sow) document based on data provided post-sales confirmation.

-ensure that all deliverables, timelines, and commercial terms are clearly defined in the sow.

-coordinate with the director, sales team, and project teams to finalize the sow.

-regularly update and revise the sow based on project progress and client requirements.

2. client query handling & relationship management

-act as the single point of contact for client queries, ensuring prompt and professional responses.

-maintain strong communication with clients (national as well as international clients) and address concerns proactively.

-coordinate with internal teams to resolve client issues efficiently.

-build long-term relationships with clients to enhance repeat business and referrals.

3. tax invoicing & financial coordination

-prepare tax invoices as per country-specific compliance:

-ensure timely and accurate invoicing to avoid financial discrepancies.

-work closely with the finance department to ensure smooth processing of invoices.

4. payment follow-ups & financial tracking

-conduct effective follow-ups for payments to ensure timely collections.

-coordinate with clients regarding outstanding dues and escalations if required.

-maintain and update a payment tracking system for all projects.

-generate monthly receivables reports and share insights with the director and finance team.

• Experience

  1 - 2 Years

• No. of Openings

  10

• Education

  B.A

• Role

  Client Relationship Executive

• Industry Type

  Architecture / Interior Designing

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  07 ,3rd Floor, Tara Niwas,373 - C , Bhandarkar Rd,Above Milap Annexe, Matunga(E), Mumbai - 400019.