Client Service Job Vacancies in Mumbai

We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.

Job Title: Verification ExecutiveLocation: Malad, MumbaiExperience : 0-1 yearsWork Mode : Full Time , On siteRole OverviewAs a Client Service Executive, you will be the face of SecureSearch for our valued clients. You will manage end-to-end client relationships, ensure timely execution of background checks in line with SLAs, and proactively handle escalations and client needs.This role demands a proactive communicator, a detail-oriented executor, and a collaborative team player.Key ResponsibilitiesClient Engagement & Relationship ManagementAct as the primary point of contact for assigned clientsUnderstand client needs, expectations, and business cyclesConduct regular review calls and feedback sessions to maintain high client satisfactionOperational Oversight & SLA ManagementMonitor all ongoing background verification requests for timeliness and qualityEnsure adherence to client-specific turnaround times (TAT) and service level agreements (SLA)Escalate potential delays proactively and ensure timely resolutionReporting & AnalysisTrack and share daily/weekly/monthly reports and dashboardsAnalyze trends in verifications, identify bottlenecks, and suggest process improvementsCollaboration & CoordinationLiaise with internal operations and compliance teams to ensure seamless case closuresWork closely with the tech support team for client-specific integration and supportFacilitate training sessions for clients on portals or updates when neededDesired AttributesBachelor

We're looking for a motivated & accountable Representative who actively seeks out and engages prospective customers. The ideal candidate will possess a deep understanding of the sales process, relationship building, and providing solutions on the query. They will be responsible for achieving solutions provided within specific time limit and developing a comprehensive understanding of our products and services. The role requires both independent initiative and teamwork to drive success.We are seeking candidates who are willing to commit for excellence with us minimum 2 yrs.Wellness Vibe is a company that believes in the therapeutic powers of music and sound. We promote the philosophy of being in Synergy and Flow with the Universe and offer a powerful technology called 'power brain' for prosperity and well-being. Our therapies combine modern technology with ancient healing methods to help people lead prosperous and enriched lives.

HELLO EVERYONE EXCITING OPPORTTUNITY AWAITS BELOW ROLE-SALES /CLIENT SERVICE EXECUTIVE CTC-20000 PER MONTH PLUS INCENTIVES AND HIKE IS AVAILABLE IF CANDIDATES PERFORMS WELL AGE-19TO30 YEARS INTERESTED CANDIDATES CAN SHARE THIER CV AT GIVEN MAIL OR AT 7497998030 MENTIONING THE JOB ROLE

Who we areHaving a National presence Walnut Advertising is a creative ad agencywe work onbranding, marketing, and campaigns across industries. Alongside that, we also haveImago & Getter, which focuses on manufacturing hygiene and disinfectant productsspecially designed for pharma, food & beverage, and healthcare companies. Bothorganisations are emerging to create opportunities for go getters who bring in creativityand out of the box thinking which is mutually beneficial.We are an equal opportunity employer.What youll be doingManager Client servicing, you will be the primary point of contact for clients, responsiblefor building long-term relationships, ensuring client satisfaction, and delivering highquality service. You will lead a team (if applicable), manage client expectations, resolveissues proactively, and work cross-functionally with internal teams (sales, operations,delivery, etc.) to ensure that client deliverables are met on time and with excellence. Therole requires strong interpersonal skills, project management ability, and a deepunderstanding of customer needs and business goals.You will be responsible for1. Client Relationship Management - Own client accounts, foster trust, and driverepeat business.2. Project & Service Delivery Oversight - Coordinate with internal teams toensure timely, accurate, and quality delivery.3. Account Growth & Upselling -Identify opportunities to cross-sell or upsellservices based on client needs.4. Client On boarding & Communication -Lead smooth on boarding processesand establish communication cadences.5. Issue Resolution & Escalation Handling -Act as the go-to problem-solver forclient challenges and concerns.6. Reporting & Feedback Loop - Provide regular updates and actionable insightsto clients and leadership.7. Team Collaboration & Leadership -Manage junior client servicing execs (ifapplicable), ensuring team KPIs are metWhat skills & experience youll bring to us Relevant work experience of 10 years and above Experience working in a fast growing start-up Strong communication and Analytical Skills Ability to meet timelines and deliver results. Team Management Relationship Management Client Communication Business Development Graphic Designing, Adobe Suite, Exposure of tools like Project Management & Collaboration, Creative Tools,Design Tools will be an added advantageWant to apply? Get in touch todayBoth organisations are emerging to create opportunities for go getters who bring increativity and out of the box thinking which is mutually beneficial.We are an equal opportunity employer and working with us will give you wings to thinkand grow creatively.Email your resume to careers@walnut.in contact@noblhatsolutions.com

Fashion consultant, production management

Location: Remote Experience: 4+ years in IT Service Sales Compensation: Up to 6 LPA (Fixed) + Attractive IncentivesIndustry Focus: Custom Software, Website & Mobile App Development, AI/ML ServicesRole OverviewWere looking for a resilient, result-driven, and client-centric Business Development Manager to drive revenue growth through new client acquisition and relationship management especially targeting international markets (primarily the US). This is a remote, full-time opportunity.You should be someone who has previously generated $25,000+ in annual sales, understands client pain points, and knows how to sell custom IT services (not off-the-shelf software products).What Youll DoIdentify, connect, and convert international prospects using LinkedIn, cold outreach, and networking.Handle the entire sales cycle from lead generation to closing deals.Understand client needs and propose tailored web, software, or AI/ML solutions.Create persuasive business proposals, pitch decks, and quotations.Negotiate contracts and close sales to meet or exceed revenue targets.Nurture long-term relationships with existing clients for repeat business.Collect client feedback and collaborate with delivery teams for improvements.Stay updated on tech trends and competitors in the software development space.You Should Have4+ years of experience in custom software or web development sales (not SaaS or retail software sales).A strong track record of international B2B sales, preferably in the US, UK, or Australian markets.Proficiency with LinkedIn Sales Navigator, email campaigns, and CRMs.Deep understanding of how to sell solutions, not just features.Excellent written & verbal communication skills in English.A self-starter mindset with the ability to work independently and meet targets.Strong negotiation, proposal-writing, and client-handling skills.What Youll GetRemote flexibility with a MondayFriday workweekOpportunity to work on trending tech: AI, ML, Custom Web AppsTransparent, growth-oriented work cultureNo bond or unnecessary restrictions Note: / . .

To develop as complete Counselor and provide consultations to clients for their problems.- Suggesting treatments on patients based upon the diagnosis related concerns.- Must have knowledge OF BUSINESS and Growth,- Consultation- Follow-ups with the Patients about the treatments and their results.- Managing overall consultation and treatment process and converting the clients for the business.- Fluent in English- Positive Attitude- Self-driven- Self-Motivated- A Background of beauty/wellness will be preferred- Must be having on In-house Sales & Business Development.- Will be preparing the Reports & analyzing the sales reports of the center.- Fair to do Sales and forte in Service is a must.Experience :- 0-5 + Experience in any BEAUTY hair and clinic.- Experience in taking consultations

Roles & Responsibilities-Client Admin Coordinator -1. Provides administrative support to clients or teams.2. Manages tasks, schedules, and data organization.3. Handles communication, emails, and correspondence.4. Ensures smooth day-to-day operations and client satisfaction.5. .Adhere to established workflow processes.6.Maintain high standardof accuracy and professionalism.7.Ensure tasks are managed within agreed service levels and timescales.8.Open new cases and ensure all necessary pre-contract tasks are completed for seamless operations.9.Capture and document feedback on cases that are abandoned or do not proceed.10.Assist teams by completing administrative tasks and supporting colleagues. 11.Attend training sessions as required to stay updated on policies and procedures.Candidate Requirements-Must be Graduate.Min - 2 to 4 yrs Exp Required in Client Handling with Good English Comms*Immediate Joiners preferred*Interested candidates plz share your Updated CV on below mentioned details -* - HR Moksha - +91 72089 05804.*

Coordination with clients and vendors using Excel data and updates.

Client acquisition,client development,business development,client development, experience should be from recruitment / educational industry

Job involves meeting client & taking his ideas of the event to be conducted. Conceptualization of the event. preparing for the event in coordination with other departments in the company. Travelling to the site for execution of the event.

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support. Responsibilities: Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipments. Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle. Set objectives, monitor team performance, and ensure work is completed on time and to required standards. Oversee the delivery of preventative and corrective maintenance services for BMS systems. Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients. Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems. Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues. Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively. Conduct regular client meetings and reviews to ensure satisfaction with the service provided. Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems. Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards. Maintain accurate records of maintenance activities, service reports, and equipment performance. Generate regular reports for clients and management on system status, service outcomes, and energy usage. Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

As a Project Manager cum Client Services Coordinator, you will play a vital role in supporting the planning, execution, and successful completion of projects under the guidance of senior project management professionals. This multifaceted role combines project management responsibilities with client services coordination, requiring effective communication, organizational prowess, and attention to detail to ensure project success and client satisfaction. Project Planning: Assist in developing comprehensive project plans, timelines, and resource allocation strategies.Task Coordination: Coordinate and monitor project tasks, ensuring their timely completion and adherence to deadlines.Communication: Facilitate seamless communication between team members, stakeholders, and other internal teams to achieve project goals.Documentation: Maintain accurate project documentation, including meeting minutes, status reports, project schedules, and invoices.Quality Assurance: Contribute to ensuring project deliverables meet quality standards through regular reviews.Team Support: Provide essential support to project teams by assisting with task assignments, resource allocation, and issue resolution. Assist in brainstorming sessions with the Creative team.Client Interaction: Communicate with clients via various channels, addressing inquiries, and maintaining positive relationships through regular updates. Identify and resolve client queries, and maintain detailed client records.Hiring Support: Participate in the hiring process, providing guidance to team members and new recruits.Product and Service Information: Provide clients with relevant information on the products and services offered by the company. Promotional Activities: Identify and propose promotional/marketing offers to potential clients.On-site Visits: Perform on-site visits and recce as necessary.Contract Negotiation: Draft and negotiate the terms and conditions mentioned in the client service agreement.

Client co-ordination, Customs Documents, Email Drafting, Data Entry, HSN

Role & responsibilities SALESInbound/Outbound calling on leads generated from various sources to offer full range of Jarvis products/subscriptions.Upsell/Cross-sell - Approach existing customers and explore the possibility of offering add-ons or alternative subscriptions to boost salesRenewals - Calling Customers before the end of their tenure to understand their journey and ensure maximum retention.Follow calling scripts and probe to understand and target the needs and interests of customersMaintain call logs, MIS and reporting details regarding calls.SERVICEAddressing the customer queries with timely responses, and collecting reviews and ratings for the service.Coordinating with the back-end team and making any necessary developments on the app or portal and also help identifying the bugs.Preferred candidate profileRM should excel in having good conversations with clients, exhibit mastery in our product, and have a positive outlook that is not put down by a bad customer interaction.Proficient with Ms-OfficeHighly organized and proficient at managing multiple tasks at the same timeStrong communication skills written and oralCreative, innovative, and always think outside the boxMetric driven and have the ability to draw insight from complex dataConfident with a dynamic personalitySales DrivenPerks and benefitsCompetitive CompensationFlexible working hours2nd and 4th Saturdays weekly offsAll Sundays weekly offsMentorship & Growth

Job Responsibilities: Drive all post-sales customer engagements to success Drive continuous improvement of customer experience Act as the first point of contact for support Build and expand a robust support team Consistently work on recording feedback via client surveys and make maximum use of feedback to bring changes Collaborate with internal partners in Sales, Marketing, Product, etc. Support revenue through cross-sell and up-sell activities Drive new business growth through referral activity and client advocacy Effectively manage the lifecycle of Customer Success Activities, from onboarding & and training to customer support Engage in maximum review of support operations via analytics, documentation, reports and metrics Effectively communicate review outcomes to strengthen the team and operations Attract and retain high potential individual contributors into team

Mangrol Multimedia is looking to employ client servicing executives (5) to handle client inquiries and work. Here is what you can do and learn while at work to grow well. Collaborating with the relevant departments to better address client needsProviding regular updates to higher managementIdentify new business opportunities through client referralsTelecalling (only 5 calls a day maximum) to better your communication and acquire new clientsHere is what you should be: At least 12th pass Should have very good communication skills along with problem-solving attitudeFreshers are also welcome.

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

Desired Candidate profile:Designation/ Role: Client AssociateExperience: 1 to 3 years experienceLocation: Bangalore / Mumbai / DelhiEducation: Graduate with AFP/CFP/QPFPIndustry: Financial Services / Personal FinanceJob description: Supporting the Client Relationship Manager in identifying client needs and providing them with theright financial planning assistance. Assisting in the management of client portfolios, consisting of Mutual Funds, Portfolio ManagementServices (PMS), Direct Equity, etc. Good understanding of Mutual funds, PMS, and other investment products. Collaborating with various departments within the organization, including Research, Insurance,Financial Planning, and Operations, to ensure timely and accurate responses to client inquiries. Engaging with both existing and prospective clients alongside the Client Relationship Manager andaddressing client inquiries effectively. Providing clients with pertinent information and insights regarding portfolio reviews, SystematicInvestment Plans (SIPs), and other relevant financial discussions.Applicant Requirements: Strong oral and written communication skills. Proficiency in MS Excel and PowerPoint. Experience in investment advisory within the financial services sector will be an added advantage. Openness to learning and utilizing technology.

We are inviting candidates to join us as Client Services Executive. An ideal candidate should be a graduate, having good command over English and possesses very good communication skills. Freshers are welcome if only they are willing to remain with the organisation for 2 years at least. Andheri, Mumbai-based Mangrol Multimedia Ltd. is a media servicing agency. It was incorporated as a proprietorship firm in 2010 and as a limited company in 2018. Mangrol serves 350+ clients through its in-house team and associates. Mangrols range of services include Translation (Localization) in 40 languages Content creation in 4 languagesTranscription in 4 languages Graphic DesigningWeb Designing Whiteboard AnimationAudio-Video EditingAudio-Video Production Voice Over Digital Marketing

Person should have core experience in Client acquisition, client developmentWe dont need sales or marketing executive.We need person having sound experience of recruitment industry.person should have worked in the area of Business Development in Recruitment industry.Client acquisition, Client development, Client relation will be the core area of work.