Client Service Job Vacancies in Pune

As a Client Co-ordinator, you will play an important role in ensuring smooth communication between our clients and our team. Your main duties will include managing client queries, assisting with their needs, and helping maintain strong relationships. **Key Responsibilities:**- **Client Communication:** Act as the first point of contact for clients, addressing inquiries and providing information clearly and accurately to ensure satisfaction.- **Scheduling Appointments:** Organize meetings and coordinate schedules to ensure that clients meet with the right team members at the appropriate times.- **Documentation Management:** Maintain and organize client files, ensuring that all records are up to date and easily accessible for efficient workflow.- **Feedback Collection:** Gather feedback from clients after services are provided to understand their experience and identify areas for improvement.- **Support Team Activities:** Assist team members with various tasks and projects to ensure that all operational aspects are running smoothly.To succeed in this role, you should have excellent communication skills, both written and verbal, and be comfortable working in a fast-paced environment. Attention to detail is essential for managing client information accurately. A positive attitude and willingness to learn will help you thrive in this position. Proficiency in basic computer applications and multitasking skills are also important, as you will be juggling several tasks at once.

Co Commerce Company is Hiring! Were growing fast and looking for passionate individuals to join our growing team! Vacancies Available:1. Hiring Department File Submission, Documentation & Candidate Shortlisting 2. Business Development Work Online working through the company's official website & application to grow Company business 3. Team Leader Staff Management, Guidance & Regular Performance Updates Required Skills: Strong Management Skills Excellent Communication Ability Good Leadership Quality What We Offer: Work Timings: 9 AM 5 PM Starting Income: 20,000 22,000 (Based on position)Sunday OFF Location: Katraj, Pune, Maharashtra For more details, contact:HR

Location: Remote Experience: 4+ years in IT Service Sales Compensation: Up to 6 LPA (Fixed) + Attractive IncentivesIndustry Focus: Custom Software, Website & Mobile App Development, AI/ML ServicesRole OverviewWere looking for a resilient, result-driven, and client-centric Business Development Manager to drive revenue growth through new client acquisition and relationship management especially targeting international markets (primarily the US). This is a remote, full-time opportunity.You should be someone who has previously generated $25,000+ in annual sales, understands client pain points, and knows how to sell custom IT services (not off-the-shelf software products).What Youll DoIdentify, connect, and convert international prospects using LinkedIn, cold outreach, and networking.Handle the entire sales cycle from lead generation to closing deals.Understand client needs and propose tailored web, software, or AI/ML solutions.Create persuasive business proposals, pitch decks, and quotations.Negotiate contracts and close sales to meet or exceed revenue targets.Nurture long-term relationships with existing clients for repeat business.Collect client feedback and collaborate with delivery teams for improvements.Stay updated on tech trends and competitors in the software development space.You Should Have4+ years of experience in custom software or web development sales (not SaaS or retail software sales).A strong track record of international B2B sales, preferably in the US, UK, or Australian markets.Proficiency with LinkedIn Sales Navigator, email campaigns, and CRMs.Deep understanding of how to sell solutions, not just features.Excellent written & verbal communication skills in English.A self-starter mindset with the ability to work independently and meet targets.Strong negotiation, proposal-writing, and client-handling skills.What Youll GetRemote flexibility with a MondayFriday workweekOpportunity to work on trending tech: AI, ML, Custom Web AppsTransparent, growth-oriented work cultureNo bond or unnecessary restrictions Note: / . .

We are looking for a Help Desk coordinator L1 profile to provide technical assistance to our clients.Roles & Responsibilities:- Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systems Meetings set up to include video conferencing using Polycom, Conference Bridge, and LCD projector set ups Installation of new equipment to fulfill IT requirements for Components Must possess good customer relation skills, will be interfacing with customers daily Must be able to work unsupervised and perform tasks assigned Diagnoses and resolves more basic or common problems through discussions with end users Assigns 2nd level technology support tickets to appropriate internal departments Tickets all communications within our Enterprise Service Desk system Provides low to moderate level of customer service support for office automation applications, personal computers, and printers Accurately documents and reports problems to technical staff for resolutionAdditional Requirements:- Good communication skills Willing to work in shift and teamwork Salary:- Upto 2.8 LPA Location:- Pune Experience:- 1 + year Education:- Bachelors degree in Information Technology or Computer Science/ Diploma engineering or relevant experience Contact person: - Vishnu kendre Mail ID : vishnukendrerahitech@gmail.com Job Types: Full-time, Permanent Pay: 250,000.00 - 280,000.00 per yearThanks & RegardsVishnu KendreHR Executive

*Build and maintain strong relationships with clients, understanding their needs and offering customized solutions like the mobile factory concept. Ensure clear communication and timely issue resolution.Develop detailed project proposals for clients, including the setup and operation of mobile factories. Ensure proposals meet client specifications and timelines, while aligning with company objectives.Identify and onboard new organizations, targeting 15 new vendor registrations per month. Engage with these vendors to initiate enquiries and build long-term business associations.Generate at least 10 high-value project enquiries (worth over 2.5 Cr) monthly through strategic meetings and follow-ups. Ensure 2 projects are closed per month, along with securing work/purchase orders. Initiate inquiries and promptly hand them over to the sales team for further processing if it is for a smaller value deals.Manage a weekly and monthly calendar for client interactions. Organize daily meetings with clients to discuss project updates, requirements, and future opportunities. Share the daily to-do list in advance by the prior evening and the weekly to-do list by Friday of the preceding week.Coordinate the mobile factory setup, ensuring timely assembly and smooth operations at client sites. Oversee the disassembly and relocation when needed, adhering to project timelines and quality standards.Track the progress of all projects, ensuring that key milestones are achieved and performance metrics are met. Provide weekly performance and progress reports to senior management and clients.Identify potential risks during project execution and work with cross-functional teams to resolve issues. Ensure quick response to client concerns and maintain service quality throughout the project lifecycle.Provide training and ongoing support to clients regarding the use of mobile factories and RCC products. Ensure that all customer queries are resolved quickly, and technical support .

Client consultation and coordinationProcessing the visa applicationsCoordination with internal and external departmentCoordination with the embassy/consulatesDocumentationFollow-ups

Client Services Manager job summaryWe are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction.Client Services Manager responsibilities and duties Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client Develop open and effective channels of communication with each client that can be employed by other departments as well Coordinate internal projects and determine the best utilization of resources Become the reliable point of contact for each customer that is required to establish a strong business relationshipClient Services Manager qualifications and skills Bachelors Degree in Business or a related field required 1+ years experience in customer service role in Ad Agency Must demonstrate ability to meet deadlines Strong communication and presentation skills required

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Company OverviewCompany is a Private Ltd is authorized as certified supplier by Atomic Energy Regulatory Board of India (AERB) for the supply of radioactive isotopes, disposals of radioactive sources, installation and maintenance of Analysers and provide radiological service for radioactive isotopes across India.Job OverviewBusiness Administrator Marketing and SalesMid-Level: 3-to 4 years of experience in Pune, Full-Time positioQualifications and Skills Proven track record in business development and client relationship management Strong leadership and communication skills Excellent sales and negotiation abilities Ability to conduct market research and analyze data Self-motivated and goal-oriented Experience working in a fast-paced environment Bachelor's degree in Business Administration, Marketing, or a related field Experience in New Business Development and Market Research Proven track record in New Client Acquisitions and Sales & Marketing Ability to promote products/services effectively Strong focus on revenue and profit growth Skilled in after-sales support and customer retention strategiesRoles and Responsibilitiesa. Develop and execute a comprehensive business development and growth strategy, focusing on financial gain, customer satisfaction, and market expansion.b. Conduct market research to identify new opportunities, customer needs, and emerging trends.c. Cultivate and maintain a robust network of contacts to attract new clients and foster long-term relationships with existing customers.d. Arrange and conduct business meetings with potential clients to promote company products/services and address client objectives.e. Prepare and negotiate sales contracts, ensuring compliance with legal regulations and guidelines.f. Manage sales projections, revenue forecasting, and record-keeping of sales and invoices.g. Provide reliable feedback and after-sales support to clients, ensuring customer satisfaction and reten

MounTech Solutions, on behalf of Apexure, a leading conversion-focused Landing Page & Web Design Agency in the UK are currently looking for a permanent conversion-focused Creative Director. They specialize in creating compelling and high-performing Landing Pages and Websites that drive results.The Creative Director will lead the design team, develop and execute innovative design strategies that drive conversions, and deliver outstanding client results. You will be key in shaping the company's creative vision and direction, ensuring the work consistently exceeds client expectations.Role & Responsibilities:- Foster strong relationships with clients, deeply understanding their needs and delivering top-notch customer service.- Lead the design team to create conversion-focused landing pages and websites that meet the client's business objectives and target audience.- Create Wireframes and Mockups using Figma, Adobe XD, etc, as and when the need arises.- Collaborate closely with account managers and developers to ensure cohesive and effective design solutions.- Stay up-to-date with the latest design trends, tools, and techniques.Skill Requirements:An Ideal Candidate must have:- Expert knowledge of design tools such as Figma, Adobe Creative Suite, and other relevant software.- Strong understanding of Web design principles, best practices and conversion-rate optimization techniques.- Excellent communication and presentation skills, with the ability to articulate creative concepts and solutions to clients.- Self-motivated, detail-oriented, and able to manage multiple projects simultaneously.- A strong portfolio that showcases your design skills and conversion-focused design work.Eligibility:Bachelor's/Master's degree in Design or a related field.Experience:7+ years of experience in a creative leadership role.Job type:Full TimeLocation:Karan Nagar, Srinagar - If the candidate is based in KashmirRemote - If the candidate is not based in Kashmir

Business Development: Identify and pursue potential corporate clients by prospecting, cold-calling, networking, and utilizing other sales strategies. Generate leads and follow up on inquiries to establish new business relationships. Client Relationship Management: Build and maintain strong relationships with existing corporate clients. Understand their travel needs, preferences, and budgets to provide personalized travel solutions and excellent customer service. Sales Presentations: Prepare and deliver compelling sales presentations to potential clients, highlighting the benefits of the company's corporate travel services and how they can meet the specific needs of each client. Proposal Preparation: Collaborate with the operations and pricing teams to create customized travel proposals that align with clients' requirements while ensuring profitability for the company. Market Research: Stay informed about industry trends, competitor activities, and corporate travel market dynamics. Utilize market insights to develop effective sales strategies and stay ahead of the competition. Travel Policy Consultation: Advise corporate clients on travel policy best practices, cost-saving measures, and travel risk management solutions.Qualifications and Requirements: Bachelor's / Masters degree in Business, Sales, Marketing, or a related field. Proven track record in corporate travel sales, with a successful sales history. Candidates with field sales experience of working with renowned hotel chain in Pune would be preferred Strong communication and interpersonal skills to effectively engage with clients and colleagues. Excellent negotiation and presentation abilities. Knowledge of the Punes corporate market and all major industrial areas in and around Pune Ability to work independently and as part of a team.

The Implementation Executive has direct responsibility for managing implementation at client place from end-to-end, raising issues to the Implementation Manager as required for resolution or escalation. This position is responsible for the organization and delivery of software product implementation, with the assistance of the Product Support/ Technical team. While being predominantly internally focused, this position requires a strong communication bridge between all departments, and the client, in order to execute and deliver a successful implementation. As this role is client facing, strong interpersonal skills are required and a commitment to delivering the highest level of client service. Security of our clients data is paramount and the role requires a 'Security First' mindset. The role also requires a good working knowledge of Windows, iOS and Android operating systems for laptops, desktops and mobile devices.Key responsibilities:1. Manage the setting up trials of software for clients. 2. Oversee product configuration, including imports, templates and more. 3. Responsibility for gaining relevant client sign off on information throughout Implementation. 4. Documentation of the processes laid out during the implementation5. Maintain levels of communication internally to create high levels of transparency over the whole implementation timeline. 6. Partnering with the Implementation Manager as required in order to substantiate any escalations related to operations for quick and effective resolutions. 7. Promptly assist with any customer support requests for the initial period after implementation. 8. Ensure usage of the implemented products for the initial phase till it is handed off to the operations team. 9. Giving feedback to the Implementation manager/Team about the new requirements from the clients based on the implementation. 10. Prepare case study for the implementations with a focus on showing

Answer customer calls and provides timely and accurate information about our products and services Respond to customer inquiries and complaints in a professional and courteous manner Take orders and process payments over the phone Maintain accurate records of customer interactions and transactions Make outbound calls to potential customers to promote our products and services Learn and manage hotel booking software - Ezee Excellent communication skills, both written and verbal Strong customer service skills and the ability to handle difficult situations with tact and professionalism Ability to work independently and as part of a team Comfort with using computers and inputting data quickly and accurately

Create detailed business plans designed to attain predetermined goals and quotasManage the entire sales cycle from finding a client to securing a dealUnearth new sales opportunities through networking and turn them into long-term partnershipsPresent products to prospective clientsProvide professional after-sales support to maximize customer loyaltyRemain in regular contact with your clients to understand and meet their needsRespond to complaints and resolve issues to the customers satisfaction and to maintain the companys reputationNegotiate agreements and keep records of sales and dataRequirements and skillsProven experience as an Account Executive, or similar sales/customer service roleKnowledge of market research, sales and negotiating principlesOutstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plusExcellent communication/presentation skills and ability to build relationshipsOrganizational and time-management skillsA business acumen

Some of the key responsibilities of a FIT specialist in a travel company include: 1. Understanding Client Needs: FIT specialists need to be able to understand the unique needs and preferences of their clients, and use this information to create personalized travel itineraries that meet their requirements. This involves conducting in-depth interviews with clients to determine their travel goals, budget, and preferred travel style. 2. Destination Knowledge: FIT specialists must have a thorough knowledge of the destinations they are promoting to clients. This includes knowledge of local customs, culture, attractions, transportation options, and accommodations. 3. Planning and Coordination: FIT specialists are responsible for planning and coordinating all aspects of a client's travel itinerary, including flights, accommodation, transportation, and activities. They must work closely with travel suppliers such as airlines, hotels, and tour operators to ensure that all aspects of the itinerary are properly scheduled and executed. 4. Customer Service: FIT specialists are responsible for providing exceptional customer service to their clients. They must be responsive to client inquiries and concerns, and be able to handle any problems or issues that arise during the travel experience. 5. Sales and Marketing: FIT specialists must have strong sales and marketing skills in order to promote their travel packages and attract new clients. This involves developing marketing materials, attending trade shows and conferences, and building relationships with key travel industry contacts. 6. Negotiation Skills: FIT specialists may need to negotiate prices, contracts, and other terms with travel suppliers such as airlines, hotels, and tour operators to ensure that their clients receive the best value for their money.

CLIENT HUMAN RESOURCES EXECUTIVERoles & Responsibilities: HR Recruiter is different from corporate Hr and this profile as Client HR is entirely a different platformto make you understand a more about profile we have tried to explain with simple scenarios. 1. For any Company Clients are the important masters for any business, so when it comes to client Interaction, its mandatory in all means the client doesnt feel in any negative way.2. For example a US client project is running in Bangalore, with a team of developers, when the client feels one particular division of the Project they are not satisfied with, It will be your duty to make ensure and analyse where the mistake is happening by discussing with both sides project managers, team leaders and reporting the same to your seniors and the Client side coordinator also. If needed taking steps either the project development team is being changed or team lead to be changed or giving suggestions to the Project manager based on the expectations of the Client.3.In certain cases our team would have done the best from our end, but the client side would be facing certain issues in terms of communication and coordination, its your duty to make the client side to understand the problem or give them suggestions or changing the coordinator 4. When a new client is being brought in, its your team responsibility to make the client team about the nature of business, how the work flow will go and process will go and based on client requirement allotting the project team and if the client requires changes making them happen.Above stated are few scenarios of your roles and responsibilities. As its 70-percentage dependent on the client scenario, we have stated that the professional should be pleasant looking, friendly and extrovert in nature.

Job ProfileAs an Client Servicing Executive, you'll work as a link between the 3D Studio and its clients. You'll beresponsible for the coordination of 3D projects and therefore communicating clearly to all thoseinvolved. You may also be known as an account handler.It is vital to understand the needs of your clients, which you'll learn through liaising closely with themthroughout project execution, often on a daily basis. You'll also manage administrative and projectwork to ensure that 3D projects are completed on time and on budget.Role & Responsibilities Handling marketing projects from idealization to execution Collaborating with design, planning, projects management and execution teams to ensuretimely delivery and quality of projects Creating and maintaining client documents and client interaction archives Present creative work to clients for approval/modification Optimum utilization of internal resources and teams to increase productivity and clientsatisfaction. Keeping open channels of communication with each client that can be employed effectively byother departments Keeping clients in the loop regarding updates, progress and execution of projects Handling project management tasks effectively Measuring and reporting on performance of all Generating budget estimates and obtaining approvals on the same from clients.Qualification Post graduation in Marketing Ability to juggle clients while also prioritizing individual requirements Being responsible for individual as well as team performance Strong analytical skills Ability to make skillful oral and written presentations Capacity to conduct thorough research and competitive analysis of clients and theircompetitors Ability to adapt, adjust and perform with discipline and common sense Fluent ( listening & speaking ) in basic languages i.e English & Hindi

Objectives of this role:Generate quality leads to expand customer baseMeet or exceed sales goals and contribute to month-over-month growthPosition our company as the category and industry leaderMaximize efficiency in winning and closing salesResponsibilities:Perform outreach to specified customer segments and territoriesGenerate new-customer leadsPresent and upsell company offerings to existing and new customersProvide a daily summary of calls and lead statusPrepare monthly and quarterly sales reportsRequired skills and qualifications:5+ years of experience in maintaining client relationshipsConfidence in sales ability and knowledge of best practicesOutstanding communication skillsPreferred skills and qualifications:Bachelors degree (or equivalent) in business, marketing, economics, or related fieldExperience in using SalesforceJob location: Pune, Chennai, Delhi, Bangalore and Mumbai*Early candidates will be given preference. IndustryMarketing & AdvertisingEmployment TypeFull-time

Service Engineers- Male ( ITI Electrical, Fitter ,Mechanical )For Daund Location * Experience - 01 to 3 yrs. field work* Bike Required* Good Communication * Client Handle Skill Required.

solve client problems and service them best ever,willing to go anywhere for service in whole city