3

Client Executive Fresher Jobs in Gwalior

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gwalior
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to provide excellent customer service through online chat. In this role, you will engage with customers to resolve queries, provide information, and ensure a positive experience. This is a full-time position that allows you to work from home.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming chat messages from customers, answering their questions clearly and promptly.- Resolve Issues: Identify and address customer concerns, troubleshooting problems to ensure satisfaction.- Provide Product Information: Share relevant details about products and services to help customers make informed decisions.- Maintain Accurate Records: Document customer interactions and any issues resolved, ensuring accurate tracking of inquiries.- Collaborate with Team Members: Work closely with other team members to improve service and share insights on customer feedback.Required Skills and Expectations:Candidates should have strong communication skills, as clear and polite conversation is essential. Basic computer skills are necessary to navigate chat systems effectively. Attention to detail is important for resolving issues accurately and documenting conversations. We seek individuals who are proactive in helping customers and adaptable to varying tasks. A friendly and patient attitude is crucial, as you will often assist customers who need support. A 12th-grade education is required, and while 0 to 2 years of experience in customer service is preferred, freshers are also encouraged to apply.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Thatipur Gwalior
Inside Sales Objection Handling Client Relationship Sales
Job DescriptionResearch and Development Enterprises is leading in Financial services.Roles & Responsibilities* Convert leads for the company through telephonic conversation.* Maintain and monitor the records of all the conversations.* Stay updated with market trends.Should have basic knowledge of convincing, professional talking manner to client.candidate should having basic sales skills.* Candidate should have good verbal communication Skills.Qualifications* Graduate/Under Graduate/ Freshers can apply.
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Customer Service Executives - USA Client

Professional IT Sols Pvt. Ltd.

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Gwalior
Excel Word
Professional ITS is a BPM company with interests in outsourcing, eCommerce, Information Technology Staffing and Back office operations. Our list of clients included multiple International business. We strive to provide extra ordinary services to our clients, which led them to do repeat business with us. We invest in our employees and care about them. We take proud in being a team of are a happy and prosperous employees.We are hiring 20 Executive for our US based clients for the Customer Service profiles. We are looking for experienced, mature and dependable resources with exposure to American culture and ethics. This is a long-term opportunity with a lot of learning and excellent compensation with vertical growth opportunities. Success in the position provides great visibility in the organization and will lead the path for upward and onward career growth. If you are already an executive and want a challenge, with a desire to grow into a senior role, apply now!Roles and Responsibilities: Resolving customer queries over phone/ chat / emails. Providing back-office support to the offshore teams. Opening tickets for concerned stakeholders.Desired Candidate Profile: Must have worked in an International BPO/BPM with an American Client. Should be able to Speak fluently in English and can understand American accent. Should be comfortable working on MS Excel and other office software. Should be able to take ownership of tasks assigned and can adhere to Systems and processes. Should have an analytical mind and can understand the task with minimal help and KT. Should have Good interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament. Should be a self-starter and a Team player.
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