Client Coordinator Fresher Jobs in Panchkula

This is an 3-6 months Internship. (depending on performance and availability)Strong customer service orientation with a problem-solving mindsetAbility to interact professionally with clients and understand their needsExperience in handling feedback and resolving concerns effectivelyExcellent verbal and written communication skillsBasic computer literacy; own laptop preferred but not mandatory

Key Responsibilities:Manage inbound inquiries and provide accurate information on our pharmaceutical products.Foster strong relationships with new and existing clients to increase customer satisfaction.Execute strategies to boost brand visibility and product reach in the market.Required Skills:Product Knowledge: In-depth understanding of pharmaceutical products and industry dynamics.Communication Skills: Excellent verbal and written communication for effectively handling client inquiries and providing clear information.Client Relationship Management: Strong ability to build and maintain positive client relationships.Sales Acumen: Skilled in identifying customer needs, recommending products, and driving inquiries toward sales.Problem-Solving: Quick thinking to address client concerns and provide practical solutions.

Connect and engage with pre-generated leads via outbound calls (approx. 80-100 calls)Reach out to new customers and explain to them the benefits of FCIInitiate repeat sales by follow up phone calls from new customersDevelop in-depth knowledge of products and services to make suitable recommendations based on customer needsContinually meeting or exceeding daily and monthly targets with respect to call volume and salesAchieve sales targets by new customer acquisition and ensure growth/revenue from existing customersDesired Skills :- Prior experience in sales/business development/voice process will be preferred Solution-oriented with effective problem-solving skills Knowledge of various online portals will be an added advantage