148

Call Center Job Vacancies in Bhopal

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  • 0 - 2 yrs
  • 12.0 Lac/Yr
  • Bhopal
Customer Service Problem-Solving Networking Market Research Client Relationship Management Strategic Planning Client Needs Analysis Client Retention Consultative Selling CRM Software Cross-Selling Contract Management Upselling Presentation Skills Client Satisfaction Negotiation Sales Account Management Communication Business Development Solving Queries Call Center Chat Support Chat Process Customer Care Customer Support Client Solutions Non Voice Process BPO
We are seeking a dedicated Chat Support Executive to join our team in Bhopal. This role is perfect for individuals who enjoy helping others and are looking to start their careers in customer support. You will provide assistance to customers via chat, ensuring a positive experience.nnKey Responsibilities:nn- Respond to Customer Inquiries: You will handle customer questions and concerns through chat, providing clear and accurate information in a friendly manner.nn- Resolve Issues: Troubleshoot and resolve customer problems efficiently, ensuring customer satisfaction and prompt follow-up when necessary.nn- Document Interactions: Accurately record chat interactions and maintain clear and concise records of customer issues, which will help in future support.nn- Collaborate with Team Members: Work closely with other team members to share information and improve the overall customer service process.nnRequired Skills and Expectations:nn- Strong Communication Skills: You must communicate clearly and effectively in written form to ensure customers understand the information provided.nn- Problem-Solving Ability: A proactive approach to resolving customer issues will be crucial in this role, requiring analytical thinking to find solutions.nn- Attention to Detail: Accuracy in documenting interactions and addressing customer needs will be essential for maintaining high service quality.nn- Team Player: Collaborating with others and sharing knowledge will contribute to a better customer service experience.nnThis full-time position allows you to work from home, making it adaptable for those who value flexibility while building their careers.
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  • 0 - 2 yrs
  • Female
  • Bhopal
Sales Coordinator Computer Executive Tele Marketing Outbound Calling Lead Generation
Job Requirements:Good communication skillsConfidence in making sales callsBasic computer knowledgeLead follow-up and customer coordination Female candidates from Bhopal preferred. Interested candidates can Call / WhatsApp:Rajesh Rawal - 9424401325
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  • Fresher
  • 2.8 Lac/Yr
  • Indore Bypass Road Bhopal
Communication Consultant Outbound Calling Customer Retention Strategic Communication Inbound Calls
*LOAN OFFICER JOB DESCRIPTION**Job Title:* Loan Officer*Company:* Shri Kalyan Punji Pvt. Ltd.*Location:* Nexus Spaces, Vishal Astra First Floor 103, AB Rd, Scheme No. 54, Satya Sai Square, Indore, Madhya Pradesh - 452010*Salary:* 10,000 - 20,000 + Performance Bonus + Incentives*Eligibility*:12th PassUndergraduateGraduatePost GraduateFreshers can apply.*Roles & Responsibilities:*Handle customer calls through CRM systemUnderstand customer loan requirementsExplain personal loan productsFollow up with interested customersCollect documentationCoordinate with backend teamEnsure successful loan disbursementMaintain customer relationships*Required Skills:*Communication skillsConvincing abilityBasic computer knowledgeSales mindsetFollow-up skills*Perks:*IncentivesGrowth opportunitiesR&R rewardsProfessional work environment
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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Sales Executive - Freshers

Civil Guruji Pvt Ltd

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Indrapuri Bhopal
Direct Marketing Corporate Sales Marketing Communication Lead Generation Negotiation Skills Convincing Power Cold Calling
Job DescriptionCivil Guruji Pvt. Ltd. is looking for an enthusiastic and target-oriented Sales Personality to join our team.The role involves lead generation, calling, follow-ups, sales conversion, college visits, company collaboration & business development to promote our training programs.Key ResponsibilitiesHandle inbound/outbound calls and follow up with potential customers.Explain training programs, fees, offers and enrollment process.Generate and convert leads into admissions.Visit colleges and educational institutions for business development.Coordinate and organize workshops, seminars and career sessions at colleges.Interact with students and generate quality leads.Build and maintain collaborations with companies, organizations and industry partners for training, recruitment, corporate programs and other business opportunities.Identify potential companies and initiate communication to explore partnership and collaboration opportunities.Coordinate with companies for corporate training, employee skill-development programs, recruitment drives and placement-related opportunities.Maintain lead records and follow-up status.Coordinate with the internal team for lead conversion and student onboarding.Achieve daily and monthly sales targets.RequirementsGood communication and convincing skills.Comfortable with calling as well as field/college visits.Good interpersonal and presentation skills.Target-oriented and self-motivated.Sales/Telecalling/Business Development experience preferred.Freshers with good communication and confidence can also apply.
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Interview For Sales Executive || 12th Pass - Freshers

Gracefulminds Mega Resources Pvt Ltd

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Bhopal
Sales Executive Communication Skills Cold Calling Sales Ability Negotiation Skills
WE ARE HIRING - SALES EXECUTIVEGrand Mandapam Resorts BhopalWe are looking for a Female Sales Executive to join our team and handle wedding & event enquiries.Responsibilities: Handle customer enquiries & follow-ups Generate leads through calls & WhatsApp Convert enquiries into bookings Coordinate with clients for weddings & events Maintain customer records and follow-upsRequirements: Good communication skills Confident & presentable Sales/customer-handling experience preferred Female candidates preferred Location: Bhopal Full-Time Sales Role Contact: 9981933333 / 9699603203 Website: thegmr.in
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Bhopal
Retail Sales Channel Sales Corporate Sales Lead Generation Direct Sales Sales Consulting Inside Sales Field Sales Convincing Power Negotiation Skills Cold Calling B2B Sales Sales Business Development Sales Ability Sales
This is a incentive based job as the product fit and market requirement it take very less time to sell
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  • 1 - 1 yrs
  • Govindpura Bhopal
Telecommunication Outbound Calling Voice Process Convincing Power Tele Marketing Customer Focus Basic Computers Cold Calling
Key Responsibilities:* Build and maintain relationships with builders, contractors, and project clients.* Communicate with clients regarding cement requirements, quotations, and order status.* Coordinate with company officers for customer code opening and approval processes.* Prepare and send emails related to orders, quotations, and customer requirements.* Share daily dispatch reports with clients and management.* Follow up on pending orders, dispatches, and payments.* Coordinate with the logistics team to ensure timely delivery of cement.* Maintain customer records and update sales data regularly.* Handle customer inquiries and provide timely resolutions.* Generate leads and develop new business opportunities in the non-trade segment.* Prepare daily and monthly sales reports.* Ensure smooth communication between clients, officers, and dispatch teams.
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  • Fresher
  • Bhopal
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive based in Bhopal, you will play a vital role in ensuring customer satisfaction and support. This position is open to freshers who have completed at least their 12th grade. The job is full-time and allows you to work from the comfort of your home.Key Responsibilities:- Responding to Customer Inquiries: You will handle customer questions through phone, email, or chat, providing accurate information to help resolve their issues.- Assisting with Product Information: You will guide customers about our products and services, explaining features and benefits to enhance their understanding and experience.- Resolving Complaints: When customers face problems, you will actively listen to their concerns and work towards finding effective solutions in a timely manner.- Maintaining Records: You will document customer interactions and feedback in our systems to ensure proper tracking and follow-up.- Collaborating with Teams: You will work closely with other departments to communicate customer needs and issues, helping to improve our processes and offerings.To excel in this role, you should have excellent communication skills and a friendly demeanor to make customers feel valued. You should be patient, attentive, and possess problem-solving abilities. Basic computer skills are essential, and having a reliable internet connection at home is a must. A positive attitude and eagerness to learn are also important attributes for success in this position.
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  • 0 - 1 yrs
  • Bhopal
Good Communication Skills Microsoft Excel Outbound Calling
Job Title: Part-Time Calling & Marketing RepresentativeJob TypePart-TimeRemote (Work From Home)Work ScheduleMonday to Saturday4-6 hours per day (Flexible within assigned business hours)Job SummaryWe are looking for a motivated and enthusiastic Part-Time Remote Calling & Marketing Representative to join our team. The primary responsibility is to make outbound calls to prospective clients, promote our services, generate leads, schedule appointments, and maintain positive customer relationships. This role is ideal for individuals with excellent communication skills and a passion for sales and customer engagement.Key ResponsibilitiesMake outbound calls to potential customers using provided lead lists.Introduce and promote the company's products and services.Generate qualified leads and schedule appointments.Follow up with prospective clients via phone, email, or text.Answer customer questions and provide accurate information.Maintain detailed records of calls and customer interactions in the CRM.Achieve daily and weekly calling and lead generation targets.Build and maintain professional relationships with potential clients.Submit daily reports on calls, leads, and appointments.QualificationsPrevious experience in telecalling, telesales, customer service, or marketing is preferred.Excellent spoken English and strong communication skills.Confident and persuasive phone etiquette.Basic computer knowledge and familiarity with Microsoft Office or Google Workspace.Ability to work independently from home.Reliable internet connection, laptop/computer, and a quality headset are required.SkillsStrong communication and interpersonal skills.Sales and negotiation abilities.Customer-focused attitude.Time management and organizational skills.Self-motivated and target-oriented.Performance MetricsOutbound calls completed.Qualified leads generated.Appointments scheduled.Sales conversions (if applicable).CRM updates and reporting accuracy.Attendance and productivity.CompensationCompetitive hourly/monthly pay.Performance-based incentives and bonuses.Remote work flexibility.Training and career growth opportunities.
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  • 1 - 5 yrs
  • 1.5 Lac/Yr
  • Bhopal
Good Communication Skills Outbound Calling
We are seeking a motivated and enthusiastic female Tele Caller to join our team in Bhopal. The ideal candidate should have 1 to 5 years of experience and a minimum education of a 12th pass. This full-time role involves direct communication with potential customers to assist with inquiries and drive sales.Key responsibilities include making outbound calls to prospective clients. You will introduce our products or services, explain their benefits, and answer any questions potential customers may have. It is crucial to ensure accurate and detailed records of customer interactions for follow-up purposes. Additionally, you will be responsible for gathering customer feedback and identifying needs to enhance service delivery.We also expect you to follow up on leads generated from marketing campaigns and convert them into sales opportunities. Your ability to maintain a positive attitude while handling customer objections and rejections is essential.Candidates should possess excellent communication skills, both spoken and written. Being articulate and persuasive will be key in effectively engaging with customers. You should be organized, detail-oriented, and able to manage your time well to meet targets. Proficiency in basic computer skills, such as using CRM software for tracking calls, is also required. A willingness to learn and adapt in a fast-paced environment is essential for success in this role.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Female
  • Bhopal
Online Sales Outbound Calling Phone Banking
We are looking for a dedicated Tele Caller to join our team in Bhopal. This role is suitable for candidates with experience ranging from zero to three years, and applicants should have completed at least their 12th grade. We encourage female candidates to apply for this full-time position, which requires working from our office.Key Responsibilities:- Make Outbound Calls: Initiate calls to potential clients to introduce our products or services and gather information about their needs.- Maintain Call Records: Document details of each conversation accurately to track interactions and ensure follow-up where necessary.- Handle Customer Queries: Respond to customer inquiries effectively and provide relevant information to help resolve issues or provide additional assistance.- Promote Products/Services: Actively promote and explain the benefits of our offerings to potential customers to generate interest and encourage sales.- Schedule Appointments: Coordinate with leads to set up meetings with sales representatives, ensuring a smooth transition from lead generation to sales.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to engage effectively with clients. A polite and professional demeanor is essential for creating a positive first impression. Basic computer skills are important for managing data and call logs. Being organized and having the ability to manage time efficiently will help in achieving targets. A pleasant phone manner and persistence are key attributes to succeed in this role. Candidates should be motivated, eager to learn, and able to work as part of a team.
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Sales Executive (Freshers) Bhopal

Indra Publishing House

  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Bhopal
Direct Marketing Corporate Sales Channel Sales Marketing Communication Direct Sales Field Sales Negotiation Skills Convincing Power B2B Sales Cold Calling Sales Business Development
We are seeking a target-driven Sales Executive to grow our publishing portfolio. You will pitch upcoming titles and backlist catalogs to retail buyers, bookstores, and institutions, while managing key accounts and analyzing market trends.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Ayodhya Bypass Bhopal
Outbound Calling International BPO Call Center International BPO Voice Process
As an International Telecaller, you will play a crucial role in connecting with clients and promoting our services in various global markets. You will be based in our office at Ayodhya Bypass and will work full-time.Key Responsibilities:- Outbound Calling: Make calls to potential clients across different countries to introduce our products and services, aiming to generate interest and secure leads.- Customer Follow-Up: Maintain communication with existing clients to ensure satisfaction and address any queries they may have, enhancing client relationships.- Data Entry and Management: Accurately input call data and client information into our database, ensuring all records are up to date and easily accessible.- Meeting Targets: Achieve monthly call and sales targets, contributing to overall team goals and demonstrating your effectiveness in the role.- Feedback Collection: Gather insights from clients during calls to provide valuable feedback to the management team for improving services and products.Required Skills and Expectations:Candidates should possess excellent communication skills in English, with the ability to speak clearly and confidently. A friendly and persuasive personality is essential for engaging clients effectively. Basic computer skills are required for data entry tasks, and being organized will help you manage multiple calls and clients smoothly. We expect candidates to be self-motivated, adaptable, and willing to learn about international markets. Previous experience in telecalling is a plus, but not mandatory; freshers are welcome to apply.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Bhopal
Lead Generation Call Quality Outbound Calling Convincing Power Tele Marketing Business Development Direct Sales Market Research Cold Calling
We are looking for a motivated female candidate for a Business Development Internship in Bhopal. This role is perfect for recent graduates eager to gain experience in business growth and client relations.In this internship, you will support the team in various tasks aimed at expanding our business. Your key responsibilities will include:- Market Research: Conduct research to identify potential clients and understand market trends. This will help us create effective strategies for growth.- Client Outreach: Assist in reaching out to new and existing clients through emails and calls. Your communication skills will be essential in establishing and maintaining relationships.- Lead Generation: Help generate leads by identifying prospective clients and qualifying them for further discussions. You will learn to recognize valuable business opportunities.- Sales Support: Provide support to the sales team in preparing presentations and proposals. This will enhance your understanding of sales processes and techniques.- Reporting and Analysis: Assist in analyzing sales data and preparing reports to help track progress and identify improvement areas. This task will sharpen your analytical skills.To succeed in this role, you should have strong communication and interpersonal skills, a proactive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage tasks effectively. A passion for business and a desire to contribute to our growth will make you a valuable team member.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Bhopal
Good Communication Telecommunication Outbound Calling BPO Sales Call Center Customer Focus
We are seeking a dedicated Telecalling Executive to join our team in Bhopal. The ideal candidate will have a passion for communicating and helping customers, making effective calls to promote and sell products or services.Key Responsibilities:1. Making Calls: You will reach out to potential customers to introduce our products and services, aiming to convert leads into sales.2. Customer Interaction: Engage with customers in a friendly and professional manner, addressing inquiries and providing information about our offerings.3. Updating Records: Maintain accurate data by updating customer information and call outcomes in our database system.4. Meeting Targets: Work towards achieving daily and monthly sales targets while ensuring quality service and customer satisfaction.5. Feedback Collection: Gather customer feedback regarding our products and services, and report any issues or suggestions for improvement.Required Skills and Expectations:We are looking for a female candidate who has completed at least the 10th grade and has strong communication skills. A friendly and persuasive approach is essential, along with the ability to handle rejection gracefully. You should be proficient in speaking clearly and effectively to convey information. Basic computer skills will be helpful for maintaining records. Since this role requires full-time commitment, a positive attitude and eagerness to learn will set you apart as a successful Telecalling Executive.
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Opening For Tele Caller

Amicmi Services Pvt Ltd

  • 2 - 4 yrs
  • 1.5 Lac/Yr
  • MP Nagar Bhopal
Microsoft Excel Motivating Skill Outbound Calling Presentation Skills Tele Marketing Computer Skills
We are looking for a motivated Tele Caller with 2 to 4 years of experience, based in MP Nagar, Bhopal. The ideal candidate will have excellent communication skills and a passion for customer engagement. Key Responsibilities: - Outbound Calling: Make calls to potential customers to promote our products or services, creating interest and providing information. - Lead Generation: Identify and qualify leads through effective communication, recording details into our system for follow-up. - Customer Interaction: Address customer inquiries and concerns on the call, providing clear and accurate information to enhance satisfaction. - Follow-up: Regularly follow up with potential leads, ensuring a consistent approach to conversion and maintaining a relationship. - Data Management: Update and maintain records of customer interactions, feedback, and outcomes in our database.Required Skills and Expectations: Candidates should possess a graduate degree with prior experience as a Tele Caller. Strong verbal communication skills and a friendly demeanor are essential for engaging with customers. Candidates must be adept at handling rejection and maintaining a positive attitude. Good organizational skills are necessary to manage call records efficiently. Being proactive and goal-oriented is key, along with the ability to work in a team environment. The Tele Caller should be comfortable working from the office and available for full-time hours.
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  • Fresher
  • Bhopal
Marketing Communication Tele Marketing Cold Calling Lead Generation Good Communication Skills Convincing Power
Hiring: Work From Home Sales ExecutiveCompany: QuantronsoftWe are hiring motivated and result-driven Sales Executives (Work From Home) to join our growing software company. Job Details:Fixed Salary: 1000 per month (if minimum 2 clients are generated)Incentive: 500 extra per client (for more than 2 clients)Bonus: Free phone recharge if 3 or more clients are generatedWork Type: Remote (Work From Home) Eligibility:BBA / MBA / Sales background preferredGood communication skillsTarget-oriented mindsetSerious and hardworking candidates onlyIf you are confident in generating clients and want to grow with a fast-growing IT company, this opportunity is for you! Apply Now: Send your resume to quantronsoft.hr@gmail.com
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Senior Sales Executive - Bhopal

Distinct Co-working & Managed Offices

  • 3 - 9 yrs
  • 4.0 Lac/Yr
  • Bhopal
Marketing Communication Interpersonal Skills Convincing Power Cold Calling B2B Sales Sales Lead Generation Communication Skills Sales Target Sales Strategy Calling Opportunity Identification
Job Title: Senior Sales ExecutiveCompany: Distinct Co-workingLocation: Malviya Nagar, BhopalIndustry: Co-working / Commercial Real Estate / Flexible WorkspacesEmployment Type: Full-timeJob SummaryDistinct Co-working is looking for a result-driven and experienced Senior Sales Executive to lead space sales, client acquisition, and revenue growth. This role is ideal for someone with strong B2B sales experience who understands office leasing, managed offices, or co-working environments. You will be responsible for closing deals, handling corporate clients, and building long-term business relationships.Key ResponsibilitiesDrive sales of private cabins, dedicated desks, and managed office spacesGenerate leads through cold calling, networking, site visits, brokers, and digital inquiriesHandle walk-in clients and conduct professional space tours and presentationsUnderstand client workspace requirements and offer customized solutionsConvert inquiries into bookings and ensure high occupancy levelsBuild and maintain relationships with corporate clients, startups, and SMEsWork with real estate brokers and channel partners for lead generationNegotiate pricing and close deals efficientlyMaintain sales pipeline, follow-ups, and reportingMeet and exceed monthly and quarterly sales targetsCoordinate with operations team for smooth client onboardingRequired Skills & QualificationsMinimum 35 years of sales experience (preferably in co-working, real estate, or B2B services)Proven track record of achieving or exceeding sales targetsStrong communication, negotiation, and closing skillsConfident, presentable, and client-focused personalityAbility to understand business needs and provide workspace solutionsComfortable with CRM tools and MS OfficeSelf-motivated and target-orientedPreferred ProfileExperience in commercial leasing, managed offices, or flexible workspace salesExisting network of brokers or corporate contacts is a plusAbility to handle high-value clients and corporate discussionsWhat We OfferAttractive fixed salary + performance incentivesGrowth opportunities within Distinct Co-workingDynamic and professional work environmentExposure to startups, enterprises, and growing businesses
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Bhopal
Sales Business Development Marketing Communication Sales Channel Sales Product Promotion Field Sales Revenue Generation Cold Calling Presentation Skills Direct Sales Lead Generation
Job Responsibilities:Promote and sell Skoolwood products (wooden toys, furniture, decor & kids activity items)Visit schools, play schools, distributors, retailers & wholesalersGenerate new leads and develop new customersHandle customer inquiries and follow-upsManage orders and coordinate with production teamPromote products through online platforms (Amazon, Meesho, social media, WhatsApp)Prepare daily sales reports and market feedbackSupport exhibitions, fairs & product demosMaintain good relationship with existing clients
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Bhopal. This role is perfect for freshers or candidates with up to two years of experience who are eager to engage with customers and help address their queries.Key Responsibilities:1. Customer Interaction: Engage with customers through calls, providing assistance and information regarding our services. You will be the first point of contact, so excellent communication is essential.2. Problem-Solving: Listen carefully to customer inquiries and resolve their issues effectively. Your ability to understand their concerns and provide suitable solutions will be crucial.3. Data Management: Update and maintain accurate records of customer interactions in our database. Keeping this information organized will ensure smooth follow-ups and service continuity.4. Feedback Collection: Gather customer feedback about products and services. Your insights will play a role in improving our offerings and customer satisfaction.5. Team Collaboration: Work closely with team members and supervisors to achieve daily targets and contribute to the overall success of the team.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade educational qualification. Strong verbal communication skills and a friendly demeanor are essential for interacting with customers. Basic computer skills are required to manage customer data efficiently. A positive attitude and a willingness to learn will help you succeed in this role. You should be able to work independently and maintain productivity while working from home.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Data Entry Data Typist Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management
We are looking for a Customer Handling Executive to join our team in Bhopal. This is an entry-level position ideal for freshers or individuals with up to 2 years of experience, specifically designed for those who enjoy working with people and solving customer issues. In this role, you will be responsible for managing customer inquiries, providing timely information regarding our services, and ensuring customer satisfaction. Key Responsibilities: - Responding to Inquiries: Handle incoming customer calls, emails, or messages with professionalism and patience. Understand their needs and provide appropriate solutions.- Problem Solving: Identify and resolve customer issues or complaints effectively. Collaborate with other departments when necessary to ensure timely resolution.- Maintaining Records: Keep accurate records of customer interactions in the database. This includes tracking inquiries, feedback, and follow-up actions to ensure consistent communication.- Providing Information: Educate customers about our products and services. Offer detailed information to help them make informed decisions while also promoting relevant services that may benefit them.Required Skills and Expectations: Candidates should have excellent communication skills in both English and Hindi, coupled with a friendly and approachable demeanor. Strong problem-solving abilities and a positive attitude toward addressing customer concerns are essential. Attention to detail is critical, and a willingness to learn and grow within the role will be beneficial. As a Customer Handling Executive, you must be committed to enhancing customer experience through effective service and support.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhopal
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive based in Bhopal, India. This position is ideal for individuals with 0 to 2 years of experience who are passionate about helping customers and providing excellent service. Key Responsibilities:1. Respond to Customer Inquiries: Handle phone calls and messages from customers, addressing their questions or concerns promptly and professionally to ensure a positive experience.2. Resolve Issues: Identify customer problems and provide effective solutions or alternatives, working to resolve issues efficiently to maintain customer satisfaction.3. Maintain Records: Document customer interactions and feedback accurately in the system, ensuring that information is up-to-date for future reference and improving service quality.4. Provide Product Information: Educate customers about our products and services, helping them make informed decisions and enhancing their overall understanding.5. Collaborate with Teams: Work closely with other departments to address customer needs and improve service processes, ensuring a cohesive approach to customer care.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong verbal communication skills are essential for effective conversations with customers. A friendly demeanor and patience are important traits, along with the ability to listen and empathize with customer issues. Basic computer skills for record-keeping and online communication are expected. Candidates should be willing to work in an office setting and be available for a full-time schedule.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Bhopal
Microsoft Excel Outbound Calling Marketing Communication Convincing Power Cold Calling
Should have flair for tele sales, convincing power & knowledge of excel
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