Hiring Freshers || BPO Telecaller

We are looking for a motivated BPO Telecaller to join our team in Bhopal. This role is perfect for freshers or candidates with up to two years of experience who are eager to engage with customers and help address their queries.

Key Responsibilities:

1. Customer Interaction: Engage with customers through calls, providing assistance and information regarding our services. You will be the first point of contact, so excellent communication is essential.

2. Problem-Solving: Listen carefully to customer inquiries and resolve their issues effectively. Your ability to understand their concerns and provide suitable solutions will be crucial.

3. Data Management: Update and maintain accurate records of customer interactions in our database. Keeping this information organized will ensure smooth follow-ups and service continuity.

4. Feedback Collection: Gather customer feedback about products and services. Your insights will play a role in improving our offerings and customer satisfaction.

5. Team Collaboration: Work closely with team members and supervisors to achieve daily targets and contribute to the overall success of the team.

Required Skills and Expectations:

Candidates should have a minimum of a 12th-grade educational qualification. Strong verbal communication skills and a friendly demeanor are essential for interacting with customers. Basic computer skills are required to manage customer data efficiently. A positive attitude and a willingness to learn will help you succeed in this role. You should be able to work independently and maintain productivity while working from home.

• Experience

  0 - 2 Years

• No. of Openings

  790

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab