Chat Support Executive || Freshers & Experienced

Man Power of India
  • icon job experience 0 - 2 Years
  • icon job opening 823 Openings
  • icon salary 5.0 - 12.0 Lac/Yr
  • icon job posting Posted today
  • Online interview Online interview
  • icon job location Bhopal
Key Skills

Customer Service Problem-Solving Networking Market Research Client Relationship Management Strategic Planning Client Needs Analysis Client Retention Consultative Selling CRM Software Cross-Selling Contract Management Upselling Presentation Skills Client Satisfaction Negotiation Sales Account Management Communication Business Development Solving Queries Call Center Chat Support Chat Process Customer Care Customer Support Client Solutions Non Voice Process BPO

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Job Description

We are seeking a dedicated Chat Support Executive to join our team in Bhopal. This role is perfect for individuals who enjoy helping others and are looking to start their careers in customer support. You will provide assistance to customers via chat, ensuring a positive y Responsibilities:nn- Respond to Customer Inquiries: You will handle customer questions and concerns through chat, providing clear and accurate information in a friendly - Resolve Issues: Troubleshoot and resolve customer problems efficiently, ensuring customer satisfaction and prompt follow-up when - Document Interactions: Accurately record chat interactions and maintain clear and concise records of customer issues, which will help in future - Collaborate with Team Members: Work closely with other team members to share information and improve the overall customer service quired Skills and Expectations:nn- Strong Communication Skills: You must communicate clearly and effectively in written form to ensure customers understand the information - Problem-Solving Ability: A proactive approach to resolving customer issues will be crucial in this role, requiring analytical thinking to find - Attention to Detail: Accuracy in documenting interactions and addressing customer needs will be essential for maintaining high service - Team Player: Collaborating with others and sharing knowledge will contribute to a better customer service is full-time position allows you to work from home, making it adaptable for those who value flexibility while building their careers.

  • Experience

    0 - 2 Years

  • No. of Openings

    823

  • Education

    Graduate (B.A, B.Arch, B.Com, B.Sc, Vocational Course)

  • Role

    Chat Support Executive

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 37 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

  • Benefits include

    Flexible Working Hours, Joining Bonus, Annual Bonus, Petrol Allowance, 5 Working Days, Two-way Cab

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