Business Development Executive Job Vacancies in Fort

Job Title: Sales eCommerce/ Customer Service Executive (Gifting Sector)Location: Fort, MumbaiFull-Time Experience: 3+ yrs in relevant industryCompany: The Black Box Co.Working Days- 6 dayswebsite- www.theblackboxco.comSalary- 18000 to 30000 per monthAbout The Black Box Co.At The Black Box Co., we believe that gifting should be meaningful, memorable, and personalized. As a growing online retailer of curated and custom gifts, we re on a mission to simplify gifting while adding a touch of style and sentiment. From corporate hampers to birthday boxes, we make moments special.Job Overview:We are looking for a well-spoken and customer-centric Customer Service Executive / Sales to help us scale partnerships, drive B2B sales, and expand into new customer . The ideal candidate should have experience handling customer queries, new lead generation and sales skills over the phone and using CRM software to manage interactions efficiently.Key Responsibilities:1. Handle inbound and outbound customer calls professionally and resolve queries efficiently.2. Respond to customer inquiries via email, chat, and CRM systems.3. Provide order updates, assist with returns/exchanges, and resolve complaints.4. Maintain accurate customer records and update CRM software.5. Coordinate with internal teams (logistics, operations, etc.) to ensure smooth resolutions.6. Ensure excellent customer experience and maintain brand reputation.7. Identify, target, and convert new B2B clients (corporates, startups, agencies, wedding planners, etc.)8. Build strategic partnerships with event organizers, HR teams, and influencers9. Manage the end-to-end sales cycle from lead generation to pitching, negotiation, and closing10. Use CRM tools to track pipeline, measure KPIs, and report on revenue growth11. Explore new channels for growth: bulk gifting, white-labeling, influencer gifting, and corporate giftingRequirements:Minimum 3-5 year of experience in customer service / Sales (preferably in e-commerce).Excellent verbal and written communication skills.Proficiency in using CRM software and Microsoft Office.Ability to handle high call volumes while maintaining professionalism.Strong problem-solving skills and a customer-first attitude.Gender-MaleEducation- Any Graduate/ DiplomaPerks & Benefits:Supportive team environment.Growth opportunities within the brand.Interested Candidates can call us on 9702944680 or mail us at jyoti@dindayal.com

*Key Responsibilities:-Determine and focus on new business prospects by being proactive in your networkingand outreach.-Create and preserve a strong relationship with current clients.-Work together with the group to create plans and tactics that will effectively produceleads.-Provide insights and feedback from customers to improve our products and services.-Effectively prioritize tasks and manage time to maximize productivity.Mentorship and training will be provided.

About UltraGenius:UltraGenius is a developer network that connects US companies with pre-vetted remote Indian developers for full time, long term opportunitiesWe believe that there are super talented people across the world who do not get access to the same kind of opportunities Work, Pay, Environment.Our mission is to bring best in class opportunities to super talented people.Our Values:Ultra Delight: Both talent and clients should be extremely delighted working with UltraGenius.Ultra Deep: Everyone should be connected with details in their respective areas.Hunger & Hustle: Hunger to do more. Hustle to get it done.Bias for Action: Less Talk, More Action.Keep Promises: Honour your commitments.Playing to Win: We dont play to participate. We play to winResponsibility:Identify key prospects and reach out to prospective clients via LinkedIn & EmailWrite highly personalized emails and messagesRoute qualified opportunities to the appropriate sales executives for further development and closureDeveloping and maintaining the prospect databaseLead generating campaigns via email & LinkedIn etc.Producing daily, weekly & monthly reports to show productivitySkills and Experience:Good written communications skillsProficiency in working on Excel, WordLocation; Fort (Chhatrapati Shivaji Maharaj Terminus) Mumbai 400001 Salary Offered 1.8LPA to 2.16LP

Responsibility- Reach out to prospective clients via LinkedIn & Email- Route qualified opportunities to the appropriate sales executives for further development and closure- Developing and maintaining the prospect database- Lead generating campaigns via email & LinkedIn etc.- Producing reports to show productivitySkills and Experience- Good written communications skills

****Local Candidates Prefered****1. To generate leads from given database & Identify decision makers within targeted leadsand initiate the sales process.2. To penetrate all targeted accounts and originate sales opportunities for the company'sproducts and services.3. To set up and deliver sales presentations, product/service demonstrations on daily basis.4. To ensure systematic follow-up with the client organizations to take the sales pitch totime-bound closure.5. To be an interface between the customer and internal support teams to ensure that thecustomer receives the best possible service from the company.6. To ensure that all payments are collected as per the company's payment terms.7. Ensure adherence to sales processes and requirements.Experiencemin 12 months experience preferably in salesQualifications/EligibilityMBA Freshers or Any degree with 1-year Experience in Field Sales60% in 10th & 12thLocation - Mumbai , Nagpur, Pune, IndoreSalary: Starts from 3.30 to 3.90 lac P.AWeekly Incentives