Chat Process Executive - Part Time - Freshers

  • icon job experience Fresher
  • icon job opening 845 Openings
  • icon salary 4.0 - 9.0 Lac/Yr
  • icon job posting Posted today
  • Telephonic interview Telephonic interview
  • icon job location Mumbai
Key Skills

Domestic Chat Live Chat Support Operation Customer Care Customer Service Customer Support Domestic BPO CSE Customer Management Inbound BPO Non Voice Call Center Chat Support Chat Process BPO

Job Description

Join our team as a Chat Process Executive, where you will engage directly with customers via chat. This part-time role is ideal for fresh graduates looking to start their careers in customer service from the comfort of their home in y Responsibilities:nn1. Customer Engagement: Interact with customers through chat to address inquiries, provide product information, and resolve issues . Issue Resolution: Identify and troubleshoot customer concerns, ensuring a satisfactory resolution while maintaining a friendly . Record Keeping: Document chat interactions accurately and update customer records to reflect inquiries and quired Skills and Expectations:nnThe ideal candidate should possess excellent written communication skills to ensure clear and effective interaction with customers. Strong problem-solving abilities are essential to address and resolve diverse customer issues swiftly. A good understanding of customer service principles and practices will enhance the customer experience. Additionally, candidates must be self-motivated and capable of working independently in a remote environment. An eagerness to learn and adapt to different tasks is important for succeeding in this role. Being detail-oriented will help maintain accurate records and enhance overall service quality. nnIf you are a recent graduate looking for flexible work opportunities in customer service, this position could be a perfect fit for you.
  • Experience

    Fresher

  • No. of Openings

    845

  • Education

    Graduate (B.A)

  • Role

    Chat Process Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 35 Yrs.

  • Job Country

    India

  • Type of Job

    Part Time

  • Work Location Type

    Work from Home

  • Benefits include

    Annual Bonus, PF, Health Insurance, ESI, 5 Working Days

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