BPO Manager 12th Pass Jobs in Kolkata

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.

- Communicate with clients over the phone or through online platforms: The primary responsibility of a Professional Service Representative is to provide excellent customer service and address any inquiries or issues that clients may have.- Provide accurate information about products or services: Professionals in this role must have a good understanding of the products or services offered by the company in order to effectively assist clients with their questions.- Process orders and maintain customer records: It is important for Professional Service Representatives to accurately process orders and keep detailed records of customer interactions for future reference.- Collaborate with team members and managers: Effective communication and collaboration with colleagues and supervisors are key to ensuring smooth operations and resolving any customer issues effectively.Required Skills and Expectations:- Strong communication skills: The ability to communicate clearly and effectively with clients is essential for this role.- Good problem-solving abilities: Professionals in this role should be able to think quickly on their feet and come up with solutions to address customer concerns.- Attention to detail: Accuracy in processing orders and maintaining customer records is crucial.- Ability to work independently: As this is a work from home position, the Professional Service Representative must be self-motivated and able to manage their time efficiently.- Basic computer skills: Proficiency in using computers and online platforms is necessary for this role.

- Identify and qualify leads: Responsible for researching and identifying potential leads through various channels such as cold calling, email campaigns, and networking events.- Build and maintain relationships with potential clients: Engage with leads to understand their needs and build rapport to convert them into qualified sales opportunities.- Conduct product demos and presentations: Showcase the company's products or services to prospective clients to demonstrate their value and benefits.- Collaborate with sales team: Work closely with the sales team to hand off qualified leads and provide necessary information to support the sales process.- Meet and exceed sales targets: Set and achieve sales goals to contribute to the overall growth and success of the business.- Excellent communication skills: Ability to effectively communicate with potential clients through various channels such as phone calls, emails, and in-person meetings.- Strong sales acumen: Demonstrated ability to understand customer needs, overcome objections, and close deals effectively.- Goal-oriented mindset: Motivated to achieve and exceed sales targets, with a focus on driving revenue and business growth.- Proven track record in sales: Previous experience in sales or lead generation, with a track record of meeting or exceeding sales targets.

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

- Serve as first point of contact for customer inquiries via call, chat & email.- Assist with newspaper ad queries, provide quotations, and nurture client relationships.- Collaborate with teams, meet revenue targets, & ensure high-quality service.

Designation: Customer Service ExecutiveJob Role: Making calls to customers & need to do survey.Candidates are required to be energetic, patient and active listener while speaking to customers over phone.Job Location: Kolkata

Work from homePorter part time Part time (Packers & Movers)4:30hr LoginWorking window- Between 7am-12amNeed good system & good wifi speed ( 15 days training period will be non paid ) Language can apply Hindi/English Hindi/Kannada Hindi/TeluguTamil/English Contact person : Abhishek (6290105902)

Hiring for 15 Customer Care Executive Jobs in Bhojpur,Buxar,Darbhanga,East Champaran,Kishanganj, Bihar,Munger, Bihar,Nawada Gaya,Samastipur, Bihar,Vaishali,Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A, Bachelor of Hotel Management, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center,Ground Staff etc.

Strong leadership abilities are integral in inspiring and motivating team members, setting clear expectations, providing guidance when needed and offering guidance and support when required.Excellent verbal and written communication skills are required for effectively conveying instructions, providing feedback.Team Leaders with these skills combined with industry knowledge and experience can effectively lead their teams, drive performance, and achieve success.Experience in Australian Energy Process.

About Us:Poddar Mercantile Group is a dynamic and rapidly growing Manufacturing company dedicated to providing top-notch Products to our valued customers. We pride ourselves on fostering a collaborative and innovative work environment that encourages personal and professional growth.Position Overview:We are seeking a talented and motivated Tele Sales Representative to join our sales team. The ideal candidate will be responsible for reaching out to potential customers, introducing them to our products/services, and ultimately converting leads into sales. If you have a passion for sales, excellent communication skills, and a drive to succeed, we want to hear from you.Responsibilities:Conduct outbound calls to potential customers from provided leads.Present and promote our products/services to prospective clients.Understand customer needs and tailor product offerings to meet those needs.Achieve and exceed monthly sales targets.Build and maintain strong customer relationships.Keep accurate and detailed records of interactions and transactions.

Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC

Urgent hiring for an MNC in Kolkata! ! Desired Profile: Must have excellent communication skills in English (both oral and written) Willingness to work in night shift and join ASAP Both experienced and freshers can applyOther Details: Process: inbound voice process (US healthcare) Night shift Work from office Salary 13.5K to 18.5 K inhand (depending upon experience and CTC) 5 days working & 2 days weekly off Location Salt Lake, sector -5 , KolkataJob Perks-: Fixed weekend (Sat & Sun) off Cab drop facility provided Subsidised meals No sales, no target PF & ESI available Attendance allowance of 1k per month provided. Lucrative bonus and incentives available

Should Had the Ability to Handle Staff and Generate Sales