BPO Manager Job Vacancies in Kolkata

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.

- Communicate with clients over the phone or through online platforms: The primary responsibility of a Professional Service Representative is to provide excellent customer service and address any inquiries or issues that clients may have.- Provide accurate information about products or services: Professionals in this role must have a good understanding of the products or services offered by the company in order to effectively assist clients with their questions.- Process orders and maintain customer records: It is important for Professional Service Representatives to accurately process orders and keep detailed records of customer interactions for future reference.- Collaborate with team members and managers: Effective communication and collaboration with colleagues and supervisors are key to ensuring smooth operations and resolving any customer issues effectively.Required Skills and Expectations:- Strong communication skills: The ability to communicate clearly and effectively with clients is essential for this role.- Good problem-solving abilities: Professionals in this role should be able to think quickly on their feet and come up with solutions to address customer concerns.- Attention to detail: Accuracy in processing orders and maintaining customer records is crucial.- Ability to work independently: As this is a work from home position, the Professional Service Representative must be self-motivated and able to manage their time efficiently.- Basic computer skills: Proficiency in using computers and online platforms is necessary for this role.

- Identify and qualify leads: Responsible for researching and identifying potential leads through various channels such as cold calling, email campaigns, and networking events.- Build and maintain relationships with potential clients: Engage with leads to understand their needs and build rapport to convert them into qualified sales opportunities.- Conduct product demos and presentations: Showcase the company's products or services to prospective clients to demonstrate their value and benefits.- Collaborate with sales team: Work closely with the sales team to hand off qualified leads and provide necessary information to support the sales process.- Meet and exceed sales targets: Set and achieve sales goals to contribute to the overall growth and success of the business.- Excellent communication skills: Ability to effectively communicate with potential clients through various channels such as phone calls, emails, and in-person meetings.- Strong sales acumen: Demonstrated ability to understand customer needs, overcome objections, and close deals effectively.- Goal-oriented mindset: Motivated to achieve and exceed sales targets, with a focus on driving revenue and business growth.- Proven track record in sales: Previous experience in sales or lead generation, with a track record of meeting or exceeding sales targets.

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

- Serve as first point of contact for customer inquiries via call, chat & email.- Assist with newspaper ad queries, provide quotations, and nurture client relationships.- Collaborate with teams, meet revenue targets, & ensure high-quality service.

Designation: Customer Service ExecutiveJob Role: Making calls to customers & need to do survey.Candidates are required to be energetic, patient and active listener while speaking to customers over phone.Job Location: Kolkata

Work from homePorter part time Part time (Packers & Movers)4:30hr LoginWorking window- Between 7am-12amNeed good system & good wifi speed ( 15 days training period will be non paid ) Language can apply Hindi/English Hindi/Kannada Hindi/TeluguTamil/English Contact person : Abhishek (6290105902)

Hiring for 15 Customer Care Executive Jobs in Bhojpur,Buxar,Darbhanga,East Champaran,Kishanganj, Bihar,Munger, Bihar,Nawada Gaya,Samastipur, Bihar,Vaishali,Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A, Bachelor of Hotel Management, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center,Ground Staff etc.

Job descriptionRole & responsibilities: (Tele Calling Executive) Handling Invoices of online orders. conducting customer satisfaction surveys to understand what areas of the company's services need improvements curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders Delayed Delivery Follow up &returned parcel management Order entry in Ship rocket & follow up for weight discrepancy. Helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals establishing a positive rapport with all clients and customers in person or via phone forming reports based on customer satisfaction statistics and order fixing appointments based on the availability of customers and clients interacting with customers to ensure they have a desirable and shareable experienceTime :10am : 6pm (Monday to Saturday)Website : https://www.vistevia.com/

Role DescriptionThis is the full time onsite role for customer service executive at Webvio Technologies Private Limited located in Kolkata. The customer support executive will be responsible for taking calls, addressing their problem, providing online support ,and giving our customers positive feedback.Qualification & RequirementsMinimum 12th passExcellent communication skillFluency in English6 month to 2 years of experience in customer supportbasic computer knowledgeSalary -18k to 22kBenefitssalary on the 1st of month6 days rotational off in a month15 comp offBirthday offHuge incentives earn upto 2 to 4 lacs.

Strong leadership abilities are integral in inspiring and motivating team members, setting clear expectations, providing guidance when needed and offering guidance and support when required.Excellent verbal and written communication skills are required for effectively conveying instructions, providing feedback.Team Leaders with these skills combined with industry knowledge and experience can effectively lead their teams, drive performance, and achieve success.Experience in Australian Energy Process.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

About Us:Poddar Mercantile Group is a dynamic and rapidly growing Manufacturing company dedicated to providing top-notch Products to our valued customers. We pride ourselves on fostering a collaborative and innovative work environment that encourages personal and professional growth.Position Overview:We are seeking a talented and motivated Tele Sales Representative to join our sales team. The ideal candidate will be responsible for reaching out to potential customers, introducing them to our products/services, and ultimately converting leads into sales. If you have a passion for sales, excellent communication skills, and a drive to succeed, we want to hear from you.Responsibilities:Conduct outbound calls to potential customers from provided leads.Present and promote our products/services to prospective clients.Understand customer needs and tailor product offerings to meet those needs.Achieve and exceed monthly sales targets.Build and maintain strong customer relationships.Keep accurate and detailed records of interactions and transactions.

Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC

Job descriptionThe Job Description1. ISO Certification Sales through Telephonic Interaction.2. Strike a Smart & Pleasant conversation with each & every customer.3. Pitch & convince the customer for Company Compliance.4. Process customer application digitally.5. Follow up with Operations team & customer to complete the transaction.Desired Candidate Profile1. Candidate should have Strong Self-Confidence & Flair for talking to people on the phone.2. Candidate should have the Ability to talk to Every Single customer with Full Passion & Energy3. Candidate should be extremely hardworking and ambitious individual.4. Candidate should be Go-Getter and always looking to better the previous performance.5. Candidate should be an excellent team player. Roles and Responsibilities Roles and Responsibilities

Urgent hiring for an MNC in Kolkata! ! Desired Profile: Must have excellent communication skills in English (both oral and written) Willingness to work in night shift and join ASAP Both experienced and freshers can applyOther Details: Process: inbound voice process (US healthcare) Night shift Work from office Salary 13.5K to 18.5 K inhand (depending upon experience and CTC) 5 days working & 2 days weekly off Location Salt Lake, sector -5 , KolkataJob Perks-: Fixed weekend (Sat & Sun) off Cab drop facility provided Subsidised meals No sales, no target PF & ESI available Attendance allowance of 1k per month provided. Lucrative bonus and incentives available

Greetings from the Royal HR Recruiter CompanyHuge Jobs Openings In Multiple Companies:-BPO CompaniesInsurance CompaniesEduTech CompaniesSoftware CompaniesBanksFinance CompaniesSecurities CompaniesLocation: openings in all locations of all zonesCTC:2LPA to 5LPAHiring Criteria:Age: 45 limit maximumRequired any Graduation/PGRequired 1 to 5 year's experienceExperience required into:Life InsuranceHealth insuranceSecuritiesFinancial ServicesBanking SalesHousing FinanceAny Loan salesAny Sales ExperienceGeneral InsuranceInterview Mode: Daily Walk-in interview DrivesSend cv whatappWe Provide FreeJobs in Pan India location. Regards,HR DIPANWITARoyal HR Recruiter TeamMumbai

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Airport Ground Staff SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This ThanksRegards/Aviation Team