BPO Executive Fresher Jobs in Andheri East

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Designation: Telesales ExecutiveCompany: Leading BPOProcess: VoiceProduct: Insurance SalesLocation: Andheri EastShift: Day Shift 9am to 6pmWeek Off: Sunday Fixed OffSalary: 13k p.m. to 20k p.m.Qualification: SSC PassFresher with average communication are welcome

Job Title: Domestic Customer Care Executive Location: Thane Department: Customer Service (Voice Process) Job Description:We are hiring Domestic Customer Care Executives to handle inbound and outbound customer calls in a professional manner. This role requires candidates with excellent communication skills in Hindi and/or regional languages and a problem-solving attitude to ensure customer satisfaction. Key Responsibilities:Handle customer queries via phone calls in a polite and efficient mannerResolve product or service-related issues promptlyMaintain accurate call records and customer interaction dataProvide information about products, services, or ongoing offersEscalate unresolved issues to the team leader or concerned departmentEnsure customer satisfaction and deliver high-quality service Requirements:Minimum 12th Pass / Graduate (any stream)Freshers & Experienced candidates both can applyGood communication skills in Hindi and/or EnglishBasic computer knowledgePositive attitude and willingness to work in rotational shifts Shift Timing:Rotational Day Shifts (No Night Shift for females)6 Days Working (1 Weekly Off) Salary:14,000 25000/month (depending on experience and location)Performance-based incentives available How to Apply:Interested candidates can share their resume at

Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Interacting with customers to ensure they have a desirable and shareable experience

Job Responsibilities:1. Provide detailed information about the courses offered by the institute.2. Schedule and coordinate meetings effectively.3. Handle all incoming and outgoing calls professionally.4. Maintain an organized database of inquiries received, including walk-ins.5. Ensure proper documentation and record-keeping.6. Conduct daily follow-ups on inquiries to maximize conversions.7. Assist and guide candidates, both telephonically and in person, during their inquiries.8. Offer career counselling to help students make informed decisions and enroll in the institute.9. Work towards achieving monthly enrolment targets.

Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

Age: 20 to 30 Salary: 20,000 to 25,000Experience: 0 to 1Location: chandivali, MumbaiExcellent in customer service and sales skills.Strong communication skillsAbility to understand customer needs & present tailored solutions.Excellent negotiation closing & objection handling skills.Identifying potential customers driving sales.

Contacting potential clients to inform them regarding the product and service.Understanding customers requirements by asking questions and closing the deal.Keeping a record of all the sales calls and notes of useful information.Maintaining daily call records.Collect Reference from Existing customers to onboard new Vendors.

Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266

The applicant will be responsible for:1) Goal Oriented Profile2) Responsible for Business development through acquisition and retention of clients.3) Understanding customer requirements and providing best equaled services.4) No field work involved. Have to give telephonic support to traders and covert them as our customers. 5) Candidate must be responsible to supports traders in holdings.

*Candidate Needs to Process the Sale of Credic Cards and Different Loans of ICICI ,TATA CAPITAL, STANDARD CHARTERED ,YES BANK Etc Through Telecalling. *SHould have Good Communication Skills .

Required Telecallers / Agents - 100Tata capital Personal loan process for lead generation process Salary upto 13k to 15k in hand depending on interviewAverage to Good communication requiredExperience AND Fresher Graduate + HSC Lead generation processLocation: chandivaliAge 18 to 35Male and Female Dont higher regular student

Hiring for 50 tele calling Jobs in Andheri East, for Freshers,Required Educational Qualification is : Higher Secondary, B.A, B.Com, Post Graduate Diploma with Good knowledge in BPO Call Center etc.

Job DescriptionAstrotel is searching for a Sales Executive to join our team and help increase our Business, expand the customer base locally and nationally, and contribute to rapid growth. The ideal candidate will have excellent interpersonal and customer-service skills and be a cheerleader for the brand, both internally and externally. Were proud to support our Marketing executive not only with comprehensive benefits and an attractive commission structure but also with opportunities for professional growth. The right Sales Executive for this role will be someone who wants to grow and thrive while exceeding their quota and contributing to the companys success.Objectives of this role Represent the brand in a professional manner that results in repeat business and a positive customer experience Identify lead opportunities as well as the potential for upsells Meet or surpass sales quota expectations Speak with customers to understand their needs and resolve any issuesResponsibilities Interact regularly with customers to understand their needs and recommend the right products and services the clients. Strong phone presence and experience dialling dozens of calls per day. Establish trusting connections by communicating professionally with Client. Participate in training and seek opportunities for improving operations Develop and apply in-depth knowledge of products and services to answer customer questions and determine appropriate solutions. Ensuring that all customer issues are resolved in a timely manner and that customers are satisfied with the service they receive. Responsible for meeting the revenue targets and also the Margins based on business planPreferred skills and qualifications One or more years of marketing experience. Excellent Command over English and Hindi. Positive and Patience. Ability to deal with demanding customer and escalations. Ability to multitask and remain calm under pressure, especially during peak

Telecaller Role and ResponsibilityKnowing all the details of the product or service offerings.Regularly updating and obtaining the lists of individual contact details.Meet and exceed sales target set by the organization.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.Conducting each function with the utmost respect, regardless of the behaviour of the other.Keep record of every customer interaction and sales activities.RequirementsGraduation or equivalentPriory experience working as a telecaller or in a similar roleHaving done a sales-related training programKnowledgeable with computersHaving exposure to cultural norms and diverse viewpointsAbility to change the communication style on unusual eventsExcellent interpersonal, research, and record-keeping skills

Required Telecaller. Athena BPO Pvt Ltd, ICICI Bank lead generation process qualification 12 th and graduation candidate, basic English required, salary as par communication we will provide, work from office, office time 9.30 to 6.30 pm, age limit 18 to 40

Location: Mumbai Andheri East Work from Office Shift Time: 8pm to 5am / 5:30pm to 2:30am (Night Shift)Weekends fixed off / Pickup dop within 25 kms . Experience: Freshers & 1+ year of experience into voiceEducational Qualifications: Any Under Graduate or GraduateJob Description:Outbound calls to insurances for claim status and eligibility verification.Denial documentation and further action.Calling the insurance carriers based on the appointment received by the clients.Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.Calling insurance companies to get the status of the unpaid claims.Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.Maintain the individual daily logs.Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.Work cohesively in a team setting. Assist team members to achieve shared goals.Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided, companys quality system and policies.Communication / Issue escalation to seniors if there is any in a timely manner.Departments: Service Delivery - OperationsRoles: ExecutiveEducation: Graduate / UndergraduateExperience: Freshers & 1+ year of experience in voice / Other DomainContact Person HR Aakansha

Great Opportunity For You To Work With India's Leading BPO / DATA ENTRY BACK OFFICE MNC* Fresher And Experience Candidate Apply* Both Day /Night Shift*Cab facality + 1 Time Mea*Salary - 15K to 25K + incentives

Fresher or Experienced this job is open for all,Only qualities needed are :-- Good/Excellent communication- High on energy- Convincing skills- Objection handling skills- Urgency creation- Spontaneous- Leads will be provided by the company- Doing warm calling and follow-ups with the clients- Attending sessions with clients and convincing to buy the product- Making sure that the deal is closed on time- Achieving the given targetsWe're looking for a professional who can quickly absorb and retain product knowledge. The successful candidate will receive on-the-job training for two weeks, then take over management of the floor. If you love a challenge and are passionate and enthusiastic professional with great communication skills, this is just for youJob Types: Full-time, Permanent

*Candidate Needs to Indulge in Tele calling for ICICI Securities Demat Account process. *Business Development.