BPO Executive 12th Pass Experience Jobs in Bangalore

We are looking for a Customer Service Associate in Bangalore, India, to join our team. The ideal candidate will have 1 to 3 years of experience in customer service and a minimum education level of 12th pass. This is a full-time role that requires working from the office.Key Responsibilities:- **Assisting Customers**: You will handle customer inquiries through various channels like phone, email, and chat, ensuring timely and accurate responses to their questions and concerns.- **Problem Solving**: You will work to resolve customer issues effectively, using your critical thinking skills to provide solutions and ensure customer satisfaction.- **Product Knowledge**: You will need to learn about our products and services. This knowledge will help you assist customers better and provide them with relevant information.- **Documentation**: You will be responsible for maintaining a record of customer interactions and transactions, ensuring that all information is accurate and up-to-date.- **Team Collaboration**: You will work closely with other team members to share insights and improve service quality, contributing to a positive team environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to listen actively. A good understanding of customer service principles is important. You should be patient, friendly, and able to work under pressure. Proficiency in using computers and basic software applications is essential. A willingness to learn and adapt is highly valued.Contact person : Call/WhatsAppAzeem 7829443372

We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.

Job Title Customer Service Associate (CSA) VoiceLocation BengaluruWorkspace WFODepartment OperationsChannel VoiceLanguage English (additional languages may be required)Hours of Operation 24/7Overview of PositionThe role of the Customer Service Associate (CSA) - Voice, will be responsiblefor: Having daily interactions with the customer to handle issues fromend to end via call Going the extra mile to engage customers in solving issues andensuring satisfaction Quickly and effectively building rapport with customers whilediagnosing and resolving ssues Providing white glove service and having the ability to provide anoverall excellent customer experience Managing customer expectations regarding estimated responsetimesRemote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations toprovide services to the Company Ability to come into the campus to pick up equipmentEssential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and doutmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situationsand immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of the customer Actively listen to the customer, and show empathy and patience Provide information to the client and place appropriate notes in system IntouchCX intouchcx.comindicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all calls Maintain thorough knowledge of systems so that information can beresearched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and newprocess and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time,Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assignedCritical Skills Above average verbal and written communication skills - ability tospeak accurately, using proper grammar, and good enunciation Ability to show high emotional intelligence by remaining calm underpressure while solving the customers concerns Ability to listen attentively and to use information provided by clients totailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of thecustomer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracyand timeliness Ability to operate a phone system and personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings,weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of theorganization and work with a variety of people from diversebackgroundsEducational/WorkExperience andRequirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalentPoint of contact :HR Samuel8147091053ruivah.samuel@intouchcx.com

Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given priority

1. Customer Service + Renewals (Experienced)Locations: Bangalore (High Priority)Languages: English+ Telugu/MalayalamEligibility: HSC Pass Age: 2235Experience: Min. 1 year in Customer Service / Renewals / UpsellingSalary: 18,000 22,000 In-Hand (Based on last drawn) Only for Malayalam can go up to 25K take homeShift:Females: 10 AM 7 PMMales: 12 PM 9 PM

We are looking for 4 Tele Marketing Executive Posts in Hebbal, Bangalore, Nagavara, Bangalore, with deep knowledge in Microsoft Excel, Outbound Calling, Domestic BPO, Negotiation Skills, BPO Sales, Hindi BPO, Lead Generation, KPO, Convincing Power, BPO Call Center and Required Educational Qualification is : Higher Secondary, Secondary School, B.C.A, B.B.A, M.B.A/PGDM

Our Company Called Poeny Fintec Private Limited. We are Hiring for Tele Executive for Personal Loan Banking Process.

ROLE - INTERNATIONAL BPO VOICELANGUAGE -ENGLISHQUALIFICATION - DIPLOMA / GRADUATEEXPERIENCE - MINIMUM 1 YEARS IN INTERNATIONAL BPO PROCESSSALARY - 20,000 TO 30,000WORKING DAYS - 5 DAYS WORKINGWORKING TIME - COMPLETE US SHIFTNO CAB FACILITYCONTACT - 6379437433

Look for trainers with experience in international BPOs, especially with US/UK clientsPrioritize candidates with voice & accent training and soft skills coaching

Hiring for international voice process minimum 6 month of experience in voice salary upto 32,000 take home Rotational shift 2 way cab provide More Details - contact hr komal 9538873019

Greetings from Star Secutech!!!!!!Role: Voice & Accent TrainerLocation: BangaloreQualifications: College Graduate/Higher SecondaryExperience: 5+ Yrs (At least 1 year of trainer experience in the BPO setting as a V&A/ Pre-process trainer)Mandatory Skills:Training DeliveryTraining Needs AnalysisTraining Design & DevelopmentAnalytical and Problem Solving SkillCoaching and Performance ManagementDocumentation and Administrative SkillPreferred Skills:Training Delivery, Training Needs Analysis, Instructional Design, Curriculum Development, Coaching and Performance Management, , Strong Innovative Mind; Critical, Analytical and Lateral Thinker, Problem Solving Skills, Documentation and Administrative Skills, Proficient in MS Excel, MS Word, Microsoft PowerPointQualification- Degree on Human Resource Management, Mass Communication, Psychology, Education, or Business Management or its equivalentPreferred certification Train the Trainer/ TEFL/ IELTSInterested candidates kindly call or share your updated CV to Vinodhini HR @9087726632Job Types: Full-time, PermanentPay: 808,000.00 - 990,000.00 per yearBenefits:Paid sick timePaid time offProvident FundSchedule:Monday to FridayNight shiftUS shiftSupplemental Pay:Performance bonusYearly bonus

Job Title: Cust Support for Australian process related to EnergyLocation: Malleshwaram, BangaloreJob Type: Full TimeShift: Mon to Friday (SAT half day)Timings: 5 and half days working from 06:30 AM to 02:30 PM (IST) (Mon to Sat)Prior experience in energy campaigns will be an advantageSalary:1 year of experience in energy process: upto 30k in handJob Summary:We are looking for highly driven and persuasive Representatives to join our Gas andElectricity campaign. In this role, you will be making outbound calls to residential and/or businesscustomers, promoting energy services, and converting leads to port in. If you have excellent communication skills, go ahead and apply now!Key Responsibilities: Clearly communicate plan benefits, pricing, and contract details. Identify customer needs and recommend suitable energy plans. Accurately update CRM systems with customer and sales information.Requirements: Excellent verbal communication Ability to work independently and as part of a team. Basic computer skills and familiarity with CRM tools. High school diploma or equivalent (Bachelors degree is a plus).

Make outbound hot/cold calls to prospective clients/customers. Explain products/services and respond to inquiries. Identify customer needs and offer suitable solutions. Maintain accurate records of all calls and interactions. Achieve daily/weekly/monthly targets for lead generation and sales conversion. Handle customer queries efficiently and professionally. Follow up on leads and maintain a relationship with potential customers.

Interested Candidates Whatsapp your CVs @8975670034.US based International process experience Mandatory.We are seeking an experienced Senior Customer Care Executive to manage and support the US medical prescription process in our Health Tech company. The ideal candidate will have 4+ years of experience in healthcare customer service, with a strong understanding of patient centric city,prescription handling, and compliance requirements. In this role, you will be responsible for handling customer interactions through email, chat, and outbound calls, ensuring a smooth and professional communication experience. You will serve as a vital link between the company and it

Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com

We Need Experienced Female Telecallers Only Salary Per Month In Hand 20,000 INR Candidate Must Have Fluent Speak Hindi And Average EnglishAnd Without Experienced Candidate Dont Fill The form

About the JobPosition: Customer Service RepresentativeCompany: E-Solutions IT Services Pvt LtdLocation: Mumbai, IndiaExperience: 2 to 3 yearsJob Summary:We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.Key Responsibilities: Act as the main point of contact for customers, addressing inquiries and resolving issues efficiently. Collaborate with internal teams, including operations and sales, to ensure smooth service delivery. Keep accurate records of customer interactions and transactions in the CRM system. Manage shipment-related queries, provide updates, and address complaints promptly.Please visit below google form and apply directly or submit resume :https://sites.google.com/view/esolutionsit/home