Voice Process Job Vacancies in Salt Lake

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.

Timing: 9:00 AM - 6:00 PM Requirements: Fluent in Hindi & English Good communication skills Basic sales understanding preferred Office Address:5th Floor, Shaila Tower, Webel More, Salt Lake Sector V Apply Now!

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

We are looking for a dedicated Tele Caller to join our team. The ideal candidate should be able to communicate effectively and work in a fast-paced environment.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers and clients to introduce our products and services. You will be the first point of contact, so a friendly demeanor is essential.- **Follow Up on Leads:** Contact prospects who have shown interest in our offerings. Your follow-up skills will help convert inquiries into sales.- **Update Customer Information:** Maintain and update customer records in our database. Keeping accurate records is crucial for tracking interactions and sales.- **Handle Customer Queries:** Respond to questions and concerns from customers. Being knowledgeable and empathetic will enhance customer satisfaction.- **Achieve Sales Targets:** Work towards specific sales goals set by the management. Meeting these targets will help the company grow and foster personal success.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage effectively with customers. A basic understanding of sales principles and customer service is beneficial. Individuals should also be self-motivated and show a willingness to learn about our products and services. Computer proficiency is expected to manage customer data. The ideal candidate will be organized, punctual, and able to work collaboratively in an office environment. Previous experience in a customer service or sales role is a plus but not mandatory.

- Identify and qualify leads: Responsible for researching and identifying potential leads through various channels such as cold calling, email campaigns, and networking events.- Build and maintain relationships with potential clients: Engage with leads to understand their needs and build rapport to convert them into qualified sales opportunities.- Conduct product demos and presentations: Showcase the company's products or services to prospective clients to demonstrate their value and benefits.- Collaborate with sales team: Work closely with the sales team to hand off qualified leads and provide necessary information to support the sales process.- Meet and exceed sales targets: Set and achieve sales goals to contribute to the overall growth and success of the business.- Excellent communication skills: Ability to effectively communicate with potential clients through various channels such as phone calls, emails, and in-person meetings.- Strong sales acumen: Demonstrated ability to understand customer needs, overcome objections, and close deals effectively.- Goal-oriented mindset: Motivated to achieve and exceed sales targets, with a focus on driving revenue and business growth.- Proven track record in sales: Previous experience in sales or lead generation, with a track record of meeting or exceeding sales targets.

Hiring: Customer Support AssociateSalt Lake, Sector V, Kolkata Work-from-Office Rotational 9-hr shifts (8 AM - 10 PM)Up to 15,000 per monthFreshers & experienced both welcome (HS / Any Graduate)Immediate joiners preferredWhat you'll do :Respond to customer inquiries via chat, email & calls in a timely and professional manner.Maintain accurate records of customer interaction using the CRM system.You'll fit right in if you have:Excellent communication skillsAbility to work in fast-paced environmentsStrong analytical and problem-solving abilitiesHow to apply:Interested candidates send your resume to amrita.roy@jobgenix.co.in Only shortlisted candidates will be contacted.

EXCELLENT OPENING FOR AUSTRALIAN ENERGY PROCESSExperienced Callers B2B + B2C Lead Generation (Australian Market)Hiring for its captive International BPO in Kolkata, Salt Lake for AUSTRALIAN ENERGY PROCESS and offers you the opportunity to join a dynamic team,, WORK DAYS:7 AM-3:30 PM ( MONDAY- FRIDAY)7 AM- 12:30 PM (SATURDAY) SUNDAY OFFWORKING BENEFITS : SALARY ON TIMEPERFORMANCE APPRAISALATTENDANCE PAYOUTSPOT INCENTIVESFIXED Morning Shift TimingREFERRAL BONUS Vibrant Work Culture and Supportive TeamQUALIFICATION : HSC Candidates or AboveMinimum 6 months to 1 year of Australian Energy Process ExperienceAge Limit 18 To 50 Years - Australian Energy ProfessionalsExcellent communication skillsHave Knowledge about Australian Energy MarketSalary : 15000-30000/- Fixed + Huge Incentive per month.Send CV on WhatsApp or Mail +918100016883 or hr@futurecrestsolutions.com for immediate interview

Lead generation process,no sales,tele-calling

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

Job Title: Tele Sales Caller ELD Telematics CampaignAbout the Role:We're hiring motivated Tele Sales Callers for outbound international B2B calls to US and Canada clients.Responsibilities:- Initiate and manage outbound calls- Deliver sales pitches and presentations- Identify leads and convert them into customers- Maintain records and prepare sales reportsRequirements:- Experience in international outbound sales- Excellent English communication skills- Strong negotiation and closing abilities- Ability to work night shifts (9 PM 6 AM)What We Offer:- Competitive salary with incentives- Industry-leading campaign experience- Professional training and development- Collaborative work environmentContact:Proclivity Digitech Pvt LtdUnit No. 1503, 15th Floor, Aurora WaterfrontPlot No 34, Block - GN, Sector V, Bidhannagar (Saltlake)Kolkata - 700091Fresher : Salary 15k fixed + High Spiffs + High IncentivesExperienced : Salary upto 20k+ High Spiffs + High Incentives

Job Title: Business Development ExecutiveCompany: MOIT Be-Connect Services Pvt LtdLocation: Salt Lake Sector 5, WEBEL More, KolkataDepartment: International BPO Outbound UK Voice ProcessEmployment Type: Full-Time________________________________________About UsMOIT Be-Connect Services Pvt Ltd is a leading international BPO specializing in outbound voice-based sales and business development campaigns for overseas clients. We focus on delivering value-driven solutions with integrity, performance, and a customer-first approach.________________________________________Job SummaryWe are hiring experienced and confident Business Development Executives for a UK B2B outbound voice process. The role involves calling small and medium-scale businesses in the UK to sell Card Swiping Machines and offer Business Loans tailored to their needs. This is a performance-driven role with fixed salary and attractive incentives for overachievers.________________________________________Key Responsibilities Make outbound B2B sales calls to UK-based small and medium enterprises. Promote and sell card swiping (POS) machines. Offer and explain business loan options to eligible customers. Understand customer requirements and pitch products accordingly. Achieve and exceed weekly and monthly targets. Maintain accurate and up-to-date customer records in the system. Follow a professional and grammatically correct communication style at all times. Follow up with leads and maintain client relationships.________________________________________Requirements Minimum Qualification: 10th Pass or above. Experience: At least 1 year of experience in outbound international voice process (sales). Excellent verbal communication skills in English must speak fluently with no grammatical errors. Strong sales and negotiation skills. Ability to work under pressure and meet targets. Professional, confident, and persuasive demeanor. Basic computer knowledge (CRM experience is a plus).________________________________________Job Details Shift Timing: 2:30 PM 11:30 PM (IST) Working Days: Monday to Friday Weekends Off: Saturday & Sunday Location: Salt Lake Sector 5, WEBEL More, Kolkata________________________________________Salary & Benefits Fixed Salary (No deduction for targets not met) Lucrative Incentive Scheme for exceeding targets Both Side Cab Facility Free Dinner Provided Supportive and performance-oriented work environment________________________________________Why Join Us? Opportunity to work in an international B2B sales environment Consistent work-life balance with fixed weekend offs Fixed salary with high earning potential through incentives Safe and comfortable commute with meals providedHow to ApplyInterested candidates can: Call us directly at 9330636683 / 9836322352 Send your updated resume to hr@be-connect.co.uk

As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.

We are looking for 200 Tele Caller Posts in Salt Lake Bidhan Nagar Kolkata west Bengal, with deep knowledge in Voice Process, Good Communication Skills, Presentation Skills, must speak Bengali fluently., Calling, English, Convincing Power and Required Educational Qualification is: Higher Secondary & above.

Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team.

Convince the clients and make them to invest on new Projects with the organization Outbound Voice process B2B Sales Process Experience- 1 to 3 years required in web selling campaign. Comfortable to work as an individual contributor. Salary hike on last drawn salary Shift: Night: 8pm to 5am Morning: 7am to 4pm

We are hiring candidates with good knowledge of English. Interested candidates contact me.

Candidate will be responsible to deal with international clients on calls and emails.Candidate need to fulfil the monthly targets of sales to claim incentives.Need to assist customer by pitching to close the sale.Gathering information to accurately identify the customers solar needs..Preparing or reviewing designs for the customers solar installation.Creating fully customized energy packagers for large-scale solar installations.Providing customers with quotes, sales orders, shipping information, and tax credit information.Providing after-sales service including courtesy calls and site visits.Generate sales quotes, oversee the end-to-end sales process, and achieve monthly targets.Sending business proposals, flyers, brochures via email to customers.Strong understanding of solar panels products.Excellent communication skills with ability to build strong relationships with clients at all levels.Ability to work independently with minimal supervision while meeting deadlines under pressure.Uncapped commission on top of salary, International sales experience preferred.

Hiring for Customer Care Executives Company name- Vibrant Infocom Pvt. Ltd.Job type- BPO call centerJob location- Kolkata Salt lake Sector VMinimum qualification- Minimum 12th passedBasic computer knowledgeWeek off rotational Job timing- 9 am to 6:30 pm

Here's a sample job description for a Telecalling role:Job Title: Telecalling ExecutiveReports to: Team Lead/ManagerJob Summary:We are seeking a highly motivated and results-driven Telecalling Executive to join our team. The successful candidate will be responsible for making outbound calls to customers, prospects, or partners to generate leads, qualify sales opportunities, and build relationships.Key Responsibilities:1. Make Outbound Calls: Dial a high volume of outbound calls to customers, prospects, or partners to achieve sales, lead generation, or customer service goals.2. Qualify Leads: Qualify leads by asking questions, understanding customer needs, and identifying potential sales opportunities.3. Build Relationships: Build relationships with customers, prospects, or partners to establish trust, credibility, and loyalty.4. Handle Objections: Handle objections, concerns, or complaints from customers, prospects, or partners in a professional and courteous manner.5. Meet Sales Targets: Meet or exceed sales targets, lead generation targets, or customer service targets as set by the management.6. Update CRM: Update customer relationship management (CRM) software with accurate and timely information about customer interactions, leads, and sales opportunities.7. Collaborate with Team: Collaborate with the sales, marketing, and customer service teams to achieve business objectives.

Required Candidates for loan recovery processFreshers and experience both can applyMinimum qualification should be HSCandidate should be flexible and ready to join immediatelyMust have good command over hindi and bengali languagecandidate should be based in kolkata

We have vacant of 10 Tele Caller Jobs in Salt Lake, Kolkata, Bantala, Kolkata, Experience Required : 2 Years to 4 years Educational Qualification : Other Bachelor Degree Skill Microsoft Excel, Voice Process, Outbound Calling, Motivating Skill, Marketing Communication, Convincing Power, Phone Banking, Telemarketing, Tele Marketing, Typing Skills, Tele Sales, Tele sales, Calling, Voice Support, English, Hindi BPO etc.

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.

Convince the clients and make them to invest on new Projects with the organization Outbound Voice process B2B Sales Process Experience- 1 to 3 years required in web selling campaign. Comfortable to work as an individual contributor. Salary hike on last drawn salary Shift: Night: 8 pm to 5 am Morning: 7 am to 4 pm

Convince the clients and make them to invest on new Projects with the organization Outbound Voice process B2B Sales Process Experience- 1 to 3 years required in web selling campaign. Comfortable to work as an individual contributor. Salary hike on last drawn salary Shift: Night: 8pm to 5am Morning: 7am to 4pm

Convince the clients and make them to invest on new Projects with the organization Outbound Voice process B2B Sales Process Experience- 1 to 3 years required in web selling campaign. Comfortable to work as an individual contributor. Salary hike on last drawn salary Shift: Night: 8pm to 5am Morning: 7am to 4pm