Voice Process Fresher Jobs in Salt Lake

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.

Timing: 9:00 AM - 6:00 PM Requirements: Fluent in Hindi & English Good communication skills Basic sales understanding preferred Office Address:5th Floor, Shaila Tower, Webel More, Salt Lake Sector V Apply Now!

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

We are looking for a dedicated Tele Caller to join our team. The ideal candidate should be able to communicate effectively and work in a fast-paced environment.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers and clients to introduce our products and services. You will be the first point of contact, so a friendly demeanor is essential.- **Follow Up on Leads:** Contact prospects who have shown interest in our offerings. Your follow-up skills will help convert inquiries into sales.- **Update Customer Information:** Maintain and update customer records in our database. Keeping accurate records is crucial for tracking interactions and sales.- **Handle Customer Queries:** Respond to questions and concerns from customers. Being knowledgeable and empathetic will enhance customer satisfaction.- **Achieve Sales Targets:** Work towards specific sales goals set by the management. Meeting these targets will help the company grow and foster personal success.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage effectively with customers. A basic understanding of sales principles and customer service is beneficial. Individuals should also be self-motivated and show a willingness to learn about our products and services. Computer proficiency is expected to manage customer data. The ideal candidate will be organized, punctual, and able to work collaboratively in an office environment. Previous experience in a customer service or sales role is a plus but not mandatory.

Hiring: Customer Support AssociateSalt Lake, Sector V, Kolkata Work-from-Office Rotational 9-hr shifts (8 AM - 10 PM)Up to 15,000 per monthFreshers & experienced both welcome (HS / Any Graduate)Immediate joiners preferredWhat you'll do :Respond to customer inquiries via chat, email & calls in a timely and professional manner.Maintain accurate records of customer interaction using the CRM system.You'll fit right in if you have:Excellent communication skillsAbility to work in fast-paced environmentsStrong analytical and problem-solving abilitiesHow to apply:Interested candidates send your resume to amrita.roy@jobgenix.co.in Only shortlisted candidates will be contacted.

Lead generation process,no sales,tele-calling

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

Job Title: Tele Sales Caller ELD Telematics CampaignAbout the Role:We're hiring motivated Tele Sales Callers for outbound international B2B calls to US and Canada clients.Responsibilities:- Initiate and manage outbound calls- Deliver sales pitches and presentations- Identify leads and convert them into customers- Maintain records and prepare sales reportsRequirements:- Experience in international outbound sales- Excellent English communication skills- Strong negotiation and closing abilities- Ability to work night shifts (9 PM 6 AM)What We Offer:- Competitive salary with incentives- Industry-leading campaign experience- Professional training and development- Collaborative work environmentContact:Proclivity Digitech Pvt LtdUnit No. 1503, 15th Floor, Aurora WaterfrontPlot No 34, Block - GN, Sector V, Bidhannagar (Saltlake)Kolkata - 700091Fresher : Salary 15k fixed + High Spiffs + High IncentivesExperienced : Salary upto 20k+ High Spiffs + High Incentives

As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.

We are looking for 200 Tele Caller Posts in Salt Lake Bidhan Nagar Kolkata west Bengal, with deep knowledge in Voice Process, Good Communication Skills, Presentation Skills, must speak Bengali fluently., Calling, English, Convincing Power and Required Educational Qualification is: Higher Secondary & above.

Contacting clients in regarding their Online appearance and business boosting. Good Command over English. Develop and Maintain proper interaction and reputation with the clients Understand the business needs of the Clients Convince the clients and make them to invest on new Projects with the organization Outbound Voice process B2B Sales Process Experience- Freshers must apply & 3 years required in web selling or in outbound sales process. Salary hike on last drawn salary Shift: Night: 8pm to 5am Morning: 7pm to 4am

We are hiring candidates with good knowledge of English. Interested candidates contact me.

Candidate will be responsible to deal with international clients on calls and emails.Candidate need to fulfil the monthly targets of sales to claim incentives.Need to assist customer by pitching to close the sale.Gathering information to accurately identify the customers solar needs..Preparing or reviewing designs for the customers solar installation.Creating fully customized energy packagers for large-scale solar installations.Providing customers with quotes, sales orders, shipping information, and tax credit information.Providing after-sales service including courtesy calls and site visits.Generate sales quotes, oversee the end-to-end sales process, and achieve monthly targets.Sending business proposals, flyers, brochures via email to customers.Strong understanding of solar panels products.Excellent communication skills with ability to build strong relationships with clients at all levels.Ability to work independently with minimal supervision while meeting deadlines under pressure.Uncapped commission on top of salary, International sales experience preferred.

Hiring for Customer Care Executives Company name- Vibrant Infocom Pvt. Ltd.Job type- BPO call centerJob location- Kolkata Salt lake Sector VMinimum qualification- Minimum 12th passedBasic computer knowledgeWeek off rotational Job timing- 9 am to 6:30 pm

Here's a sample job description for a Telecalling role:Job Title: Telecalling ExecutiveReports to: Team Lead/ManagerJob Summary:We are seeking a highly motivated and results-driven Telecalling Executive to join our team. The successful candidate will be responsible for making outbound calls to customers, prospects, or partners to generate leads, qualify sales opportunities, and build relationships.Key Responsibilities:1. Make Outbound Calls: Dial a high volume of outbound calls to customers, prospects, or partners to achieve sales, lead generation, or customer service goals.2. Qualify Leads: Qualify leads by asking questions, understanding customer needs, and identifying potential sales opportunities.3. Build Relationships: Build relationships with customers, prospects, or partners to establish trust, credibility, and loyalty.4. Handle Objections: Handle objections, concerns, or complaints from customers, prospects, or partners in a professional and courteous manner.5. Meet Sales Targets: Meet or exceed sales targets, lead generation targets, or customer service targets as set by the management.6. Update CRM: Update customer relationship management (CRM) software with accurate and timely information about customer interactions, leads, and sales opportunities.7. Collaborate with Team: Collaborate with the sales, marketing, and customer service teams to achieve business objectives.

Required Candidates for loan recovery processFreshers and experience both can applyMinimum qualification should be HSCandidate should be flexible and ready to join immediatelyMust have good command over hindi and bengali languagecandidate should be based in kolkata

Teleminds Infotech is hiring Exp/ fresher candidate for Australian Outbound process. Lead Generation for Energy/Telecom/Insurance process for Australia.Fixed Morning Shift International Voice ProcessExperienced International Candidates.Freshers may apply .Shift: 6.00 am-3.00 pm(Monday-Friday)6.00 am-12.00 pm(Saturday half day)Sundays offSalary: 15000-30000 /- + limitless IncentiveFree Home Pick up available.Call/Whatsapp at 8910395578Send your Resume hr.recruiter3@telemindsinfotech.com

Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.

Process: UK Survey / UK Telecom / USA TelecomLocation: Salt Lake City , Sector 5 , KolkataUK Timing: 2:30pm to 11:30pm (Monday to Friday)USA Timing : 8pm to 5am (Monday to Friday)Perks and Benefits :Salary best in the industryLucrative incentives on a daily / monthly and Quarterly basisPF providedMediclaim providedTransportation / Travelling Allowance providedRequirements:Excellent communication skills in EnglishHas good interpersonal skillsComfortable with outbound sales Has good selling skillsFresher can apply too

Company name - Teleminds Infotech Pvt Ltd.Shift Timings - 6:00am - 3:00pmWeek offs - Sunday / Saturday (half day)Salary offered - upto 4 lpaResponsibilities:Cold call people using a given phone directory to sell products or solicit donationsUse scripts to provide information about products features, prices etc. and present their benefits.Record the customers personal information accurately in a computer systemRequirementsProven experience as telemarketer or similar sales/customer service roleProven track record of successfully meeting sales quotas preferably over the phoneWorking knowledge of relevant computer programs (e.g. CRM software) and telephone systemsExcellent communication and presentation skillsProficient in EnglishPersistent and results-orientedPatient and able to handle customer rejectionUpdated Aadhaar cardPerks of the Jobs:PF and ESI benefitsFree transport facility providedInstant Appraisal ProgramLimitless IncentivesJoining Bonus for the right candidateInterested candidates please callAlternatively you can also come to the below mentioned premises for the direct walk in interview.Office Address: Megatherm Tower,8 floor, Plot-1 Street 25, GP block,salt lake sector 5, Kolkata 700091.

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.

Contacting clients in regarding their Online appearance and business boosting. Good Command over English. Develop and Maintain proper interaction and reputation with the clients Understand the business needs of the Clients Convince the clients and make them to invest on new Projects with the organization Outbound Voice process B2B Sales Process Experience- Freshers must apply & 3 years required in web selling or in outbound sales process. Salary hike on last drawn salary Shift: Night: 8pm to 5am Morning: 7pm to 4am

Contacting clients in regarding their Online appearance and business boosting. Good Command over English. Develop and Maintain proper interaction and reputation with the clients Understand the business needs of the Clients Convince the clients and make them to invest on new Projects with the organization Outbound Voice process B2B Sales Process Experience- Fresher may apply Salary hike on last drawn salary Shift: Night: 8 pm to 5 am Morning: 7 am to 4 pm

Experience - 0 to 3 yearsSalary - Hike on last drawnShift Timing - Morning 7.00am to 4.00 pm /Night - 8.00 am to 05.00 pm/09.00 am to 06.00 pmWork mode - Work from OfficeFreshers can also applyQualifications And SkillsExcellent in English Communication skillsAt least 6 months experience in website selling processFreshers can also applyComfortable in outbound and sales processImmediate joiners preferredRoles And Responsibilities Coordinate with B2B clients to gather requirements and deliver tailored web solutions aligned with their business goals. Generate leads by identifying potential business opportunities and promoting our web development services. Facilitate the B2B process by effectively engaging with businesses to drive transactions and partnerships. Engage in website selling activities, presenting our web solutions as optimal choices for client needs. Work collaboratively with the development and design teams to ensure project delivery meets quality standards. Adapt to night shifts and potentially morning shifts, ensuring consistent availability for client interactions. Maintain clear and consistent communication with peers and clients, ensuring transparency in project status and progress. Identify and address client queries and challenges, providing solutions that enhance client satisfaction and project success.

TELEMINDS INFOTECH PVT LTD.Urgently hiring!!!!!Tele sales Executives for International Voice process Fixed Mornning Shift for Energy/Telecom/ Sales/ Appoontment setting/Lead Generation CampaignsAny International Experienced may applyFreshers are welcome to applyShift Timings:Mon to Fri 6:00AM to 3:00PMSat: 6:00AM to 12:00PMSun fixed offFree pick up Available.CTC offered:15,000 to 30,000Requirements:Fluency in English is a mustMust be over 18+Call or Whatsapp: 7044664504Email: hr.sales.kol@telemindsinfotech.comWalk in:Megatherm Tower 8th FloorStreet 25 GP block Salt lake sector 5 Kolkata: 700091Landmark: Pantaloons