Voice Process Job Vacancies in Dhanbad

We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- **Assist with Troubleshooting:** Help customers resolve issues related to our products or services, guiding them through solutions.- **Maintain Customer Records:** Keep detailed and accurate records of customer interactions and issues in our database.- **Provide Product Information:** Educate customers about our offerings and help them make informed decisions based on their needs.- **Follow Up on Customer Concerns:** Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.**Required Skills and Expectations:**- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.

As a Customer Service Coordinator, you will be responsible for managing customer inquiries, resolving complaints, and ensuring customer satisfaction. You will be the main point of contact for customers, handling their requests efficiently and professionally.Key responsibilities include responding to customer inquiries via phone, email, or chat in a timely manner. You will need to be able to resolve customer complaints and issues effectively, keeping a positive attitude and providing excellent customer service at all times.To excel in this role, you should have strong communication skills, be detail-oriented, and have the ability to multitask. A high school diploma or equivalent is required, with no prior experience necessary. Training will be provided to help you succeed in this role. The ability to work in an office environment and meet daily customer service goals is essential for this position.

- Make outbound calls to potential customers to pitch products or services: The tele caller will be responsible for making calls to individuals or businesses to introduce them to the company's offerings and encourage them to make a purchase.- Handle customer inquiries and provide information: The tele caller should be able to answer any questions or concerns that customers may have about the products or services being offered and provide accurate information to help them make informed decisions.- Follow up on leads and maintain customer relationships: It is important for the tele caller to follow up with potential customers who have shown interest in the company's products or services and cultivate strong relationships to increase sales and customer retention.- Record details of customer interactions and transactions: The tele caller must accurately document all customer interactions, including their inquiries, feedback, and purchases, in the company's database for future reference and analysis.- Meet sales targets and quotas: The tele caller is expected to meet or exceed the sales targets and quotas set by the company to contribute to its overall growth and success.Required skills and expectations:- Excellent verbal communication skills- Strong interpersonal skills- Ability to persuade and influence others- Good organizational and time management abilities- Basic computer knowledge- Patience and resilience to handle rejection or objections from customers

- Make outbound calls to potential customers:This involves contacting prospective clients over the phone to introduce our products or services, generate leads, and schedule appointments for sales representatives.- Handle customer inquiries and provide information about products or services:You will be required to answer incoming calls from customers, address their queries, provide details about our offerings, and assist them in making informed decisions.- Maintain and update customer databases:You will need to accurately record customer information, update contact details, and keep track of interactions for follow-up purposes.- Meet daily call quotas and targets:You will be expected to make a certain number of calls per day to meet set targets and ensure productivity.- Follow up with potential leads:After the initial contact, you will need to follow up with leads to nurture relationships, address any concerns, and move prospects through the sales funnel.Required Skills and Expectations:- Excellent communication skills- Pleasant and professional telephone etiquette- Ability to understand customer needs and provide solutions- Strong organizational skills- Ability to work independently and as part of a team- Familiarity with CRM software is a plus.

Job Title: TellecallerJob Summary:We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication. Responsibilities: Handle inbound and outbound calls/messages.Resolve customer queries and complaints effectively.Provide accurate information about products and services.Maintain records of customer interactions.Escalate complex issues to the concerned department when required. Requirements: Good communication skills (verbal & written).Basic computer knowledge.Ability to handle customer concerns with patience and professionalism.Qualification: 12th pass / Graduate (preferred).Freshers and experienced candidates both can apply.

Hiring for 100 BPO Team Leader Jobs in Patna, Kolkata, Lucknow, Kanpur, Indore, Bhopal, Ludhiana, Agra, Meerut, Aurangabad Bihar, Dhanbad, Ranchi, Jabalpur, Raipur, Chhattisgarh, Rudrapur, Aligarh, Saharanpur, Dehradun, Jaipur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, Other Bachelor Degree, Post Graduate Diploma, M.A, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Sc with Good knowledge in Good Communication Skills, BPO Voice, Domestic BPO, Hindi BPO, Outbound Calls, Call Center, Call Processing, Sales Call, Smart Card, Credit Card Domain etc.KYC Executive jobs are prevalent across India, with numerous openings in banking, financial services, and related sectors for roles involving customer due diligence, identity verification, and compliance.

Hiring for 20 Sales Assistant Jobs in Gorakhpur,Baliari Dhanbad,Azamgarh,Deoria,Pratapgarh,Gazipur, Faridabad,Mau, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Voice Process etc.