Telecalling voice process
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• Role Summary: Act as the primary voice of the company to pitch services, nurture leads, or support existing customers.
• Core Tasks: Make outbound cold/warm calls, handle inbound support queries, and document logs accurately.
• Average Salary: ₹8,000 to ₹21,000 per month (plus performance incentives).
Key Responsibilities
• Lead Generation: Dial numbers from provided databases to introduce products or services.
• Customer Support: Answer incoming requests, address complaints, and explain product features.
• CRM Management: Record call outcomes, update customer information, and schedule follow-ups.
• Target Achievement: Meet daily or monthly quotas for calls made, leads qualified, or sales closed.
Required Skills & Qualifications
• Education: High school diploma or 12th pass minimum.
• Communication: Clear verbal skills, good listening ability, and strong local/English language proficiency.
• Technical Skills: Basic computer literacy and familiarity with CRM software.
• Soft Skills: Patience, resilience against rejection, and problem-solving.
You can review a full template guide on Indeed's Telecaller Guide or check requirements via Betterteam's Job Description.
If you want, I can help you:
• Tailor this description for a specific industry (like real estate or tech support)
• Write custom interview questions for hiring
Indeed
Telecaller Job Description [Updated 2026]
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Telecaller Roles and Responsibilities in India - Career growth and Salary ...
Experience
1 Years
No. of Openings
30
Education
10th Pass
Role
Tele Caller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
19 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI
Walk-in interview location
4 th floor chandok centre building pathari road thousand light
Walk-in Date
05/10/2026 - 30/11/2026
Walk-in Time
09:30 AM - 10:00 AM