Array ( [0] => telecalling-executive [1] => chennai ) 300+ Telecalling Executive Graduate Jobs in Chennai
325

Telecalling Executive Graduate Jobs in Chennai

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  • 2 - 5 yrs
  • Saidapet Chennai
Microsoft Excel Marketing Communication Domestic BPO
We are looking for a dedicated Tele Caller to join our team in Saidapet, Chennai. The ideal candidate will have 2 to 5 years of experience and a graduate degree. This is a full-time position where you will work from the office.As a Tele Caller, your primary responsibility will be to engage with potential customers through phone calls. You will introduce our products and services and gather information about customer needs. Additionally, you will follow up on leads and provide excellent customer service to enhance satisfaction and retention. It will be important for you to maintain accurate records of calls, customer interactions, and feedback to help improve our services.The required skills for this role include strong communication and interpersonal abilities, allowing you to connect effectively with clients. You should be confident and persuasive, capable of handling objections with tact. Time management is essential as you will need to prioritize calls and manage your schedule efficiently. A customer-focused attitude is important, and you should be able to work independently as well as part of a team. Familiarity with CRM software and basic computer skills will be advantageous. Previous experience in sales or customer service is a plus, as it will help you excel in meeting targets and contributing to our business goals.
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Tele Caller - Freshers

Vikatan HR Solution

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Chennai
Microsoft Excel Motivating Skill Outbound Calling Negotiation Skills Marketing Communication BPO Non Voice Cold Calling Phone Banking Domestic BPO Presentation Skills English
Good verbal communication (English + regional language is a plus)Persuasion and negotiation skillsConfidence and positive attitudeBasic computer knowledge (CRM tools, MS Office)Active listening skillsAbility to handle rejection and stay motivated
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Chennai
Lead Generation Presentation Skills Strategic Communication Product Promotion Microsoft Excel Corporate Business Development Cold Calling
We are looking for a motivated and enthusiastic Business Development Executive to join our growing team. This is an excellent opportunity for freshers who are interested in sales, client interaction, and building a career in the IT services industry.Key ResponsibilitiesIdentify and generate new business leads through LinkedIn, email, and other platformsReach out to potential clients and present our services (web development, mobile apps, digital marketing)Understand client requirements and propose suitable solutionsMaintain relationships with clients and follow up on leadsWork closely with the internal team to ensure successful project deliveryRequirementsFresher in sales/business developmentStrong communication and interpersonal skillsBasic knowledge of IT services (websites, mobile apps, digital marketing) is a plusSelf-motivated and target-oriented mindsetWillingness to learn and grow in a fast-paced environmentWhat We OfferFixed salary + attractive performance incentivesCareer growth opportunitiesExposure to domestic & international clientsSupportive and learning-focused work environmentAdditional DetailsImmediate joiners preferredTraining will be provided for freshersJob Types: Full-time, Permanent, Fresher, InternshipContract length: 12 monthsBenefits:Food providedPaid sick time
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Central Railway Station Chennai
Domestic BPO Voice Process
Job Title: Tele Collection ExecutiveRole Overview:Responsible for contacting customers to collect overdue payments on loans, credit cards, or other financial products, while maintaining professionalism and compliance.Key Responsibilities:Call customers to remind and follow up on pending duesNegotiate repayment plans and settlements as per company policyHandle delinquent accounts (buckets, NPA cases, etc.)Update call details and collection status in the system (LMS/CRM)Track promises to pay (PTP) and ensure timely follow-upCoordinate with field team/legal team for escalated casesMaintain daily targets for calls, collections, and recovery rateEnsure adherence to compliance and call quality standardsRequired Skills:Good communication and negotiation skillsStrong follow-up and convincing abilityBasic computer knowledge (Excel, CRM tools)Ability to handle pressure and meet targetsKnowledge of collection process and delinquency buckets is an advantageQualification:Any graduate (preferred)Experience: 0
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Direct Walk-In For Tele Caller (Female)

VEKAY ENGINEERING SOLUTONS & ASSOCIATES

  • 1 yrs
  • 2.3 Lac/Yr
  • Chennai
Tamil Telecaller Microsoft Excel Outbound Calling
Hiring: Office AssistantVekay Engineering Solutions and Associates is looking for a proactive and organized Office Assistant to join our team in Perungudi. If you are a graduate or diploma holder with a knack for administration, we want to hear from you!Key ResponsibilitiesCommunication: Making and attending official calls professionally.Admin Support: Assisting with day-to-day office operations and documentation.Coordination: Organizing files and assisting the management with official tasks.RequirementsQualification: Minimum Graduation (UG) or Diploma in any field.Skills: Good communication skills and basic computer knowledge.Attributes: Reliable, punctual, and able to multitask.Job DetailsSalary: 15,000 - 18,000 per month.Location: Perungudi, Chennai.How to ApplyInterested candidates can reach out via the details below:Contact Person: VenkateshPhone: +91 99620 20916Email: vekayent@rediffmail.com
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  • Fresher
  • 2.0 Lac/Yr
  • Chennai
Tele Caller Marketing Communication
LOOKING FOR THE CANDIDATE WHO CAN WORK AND REALLY HAD PASSION TO EARN
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kodambakkam Chennai
Life Insurance Good Communication Skills Outbound Calling Voice Process Domestic BPO
Calling customers and informing about payment and Benefits of Life Insurance
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Looking For Senior Sales Executive

South India Shelters Private Limited

  • 5 - 9 yrs
  • 5.5 Lac/Yr
  • Thaiyur Chennai
Marketing Communication Interpersonal Skills Cold Calling Sales Lead Generation Sales Strategy B2B Sales Sales Target Calling Convincing Power
Job Summary:We are seeking a dynamic and results-driven Sales Executive to join our real estate team. The ideal candidate will be responsible for generating leads, building client relationships, and closing property sales while delivering excellent customer service.Key Responsibilities:Identify and generate new sales opportunities through networking, referrals, and market researchHandle inbound and outbound sales inquiries (calls, emails, site visits)Understand client requirements and recommend suitable propertiesConduct property site visits and presentations for clientsNegotiate terms and close sales deals effectivelyMaintain and update client databases and sales recordsCoordinate with marketing and CRM teams for lead managementStay updated on market trends, property values, and competitor activitiesEnsure compliance with legal and company policies during transactionsRequired Skills & Qualifications:Bachelor
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Chennai
Lead Generation Real Estate Sales Inbound Negotiation Skills Inside Sales Cold Calling
JOB DESCRIPTIONPosition: Telecaller - Real EstateLocation:location-Porur ChennaiKey ResponsibilitiesHandle inbound and outbound calls to generate leads for real estate projectsExplain property details, pricing, and offers to prospective customersFollow up with leads and convert inquiries into site visitsSchedule property visits and coordinate with the sales teamMaintain and update customer database in CRMAchieve daily and monthly calling and lead generation targetsHandle customer queries and provide accurate informationMaintain call records and prepare reportsKey SkillsExcellent communication and convincing skillsStrong sales and negotiation abilityBasic understanding of real estate industryGood follow-up and customer handling skillsFamiliarity with CRM tools is an advantageEligibilityBachelor
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Shenoy Nagar Chennai
Outbound Calling BPO Voice BPO Sales Basic Computer Skills BPO International BPO Inbound Calling Domestic BPO Voice Process Voice Support International Voice
We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.
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Sales Executive - Chennai

Buson Digital Services India Private Limited

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Chennai
Direct Marketing Retail Sales Channel Sales Direct Sales Sales Administration Negotiation Skills Inside Sales Field Sales Sales Consulting Marketing Consultant Corporate Sales B2B Sales Sales Communication Skills Lead Generation Cold Calling
We are seeking a motivated and tech-savvy Sales Executive to drive B2B sales and B2C sales of our software solutions. The ideal candidate will have a strong understanding of the software sales cycle, be comfortable managing complex sales processes, and possess the ability to build long-term client relationships. You
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Chennai
Outbound Calling Microsoft Excel
As a Tele Marketing Executive, you will play a crucial role in promoting our products and services through effective communication over the phone. Your primary responsibility will be to connect with potential customers and generate leads that can lead to sales.**Key Responsibilities:**- **Conduct Outbound Calls**: You will make calls to potential clients to introduce and promote our offerings, helping to broaden our customer base.- **Engage with Customers**: Create engaging conversations to understand customer needs, answer queries, and encourage interest in our products.- **Maintain Customer Records**: Keep detailed and accurate records of customer interactions and feedback to help track sales processes and improve marketing strategies.- **Achieve Sales Targets**: Work towards meeting monthly sales goals by following up leads and closing deals, contributing to the company's overall success.- **Provide Product Information**: Clearly explain product features, pricing, and benefits to potential customers, ensuring they have the necessary information to make informed decisions.**Required Skills and Expectations:**You should have strong communication skills, both verbal and written, enabling you to engage effectively with customers. A friendly and persuasive personality will help you connect with potential clients. Basic computer skills and familiarity with CRM systems are important for managing customer information. Prior experience in telemarketing can be beneficial, but a positive attitude and willingness to learn are essential for this role. You must be able to work full-time in our office located in Chennai and maintain a professional demeanor at all times.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thiruninravur Chennai
Microsoft Excel Leadership Lead Generation Online Bidding Negotiation Skills Cold Calling
As a Business Development Executive, you will play a crucial role in driving the growth and success of our company. Your primary focus will be on identifying new business opportunities, building relationships with potential clients, and contributing to sales strategies.**Key Responsibilities:**- **Identify New Opportunities:** Research and explore potential markets and clients to identify areas for growth and new business opportunities.- **Build Relationships:** Establish and maintain strong relationships with clients and stakeholders, ensuring effective communication and trust.- **Support Sales Team:** Collaborate with the sales team to develop and implement strategies for reaching target markets and achieving sales goals.- **Conduct Market Research:** Analyze industry trends and competitor activities to help inform business strategies and positioning.- **Prepare Reports:** Create and present reports summarizing business development activities, potential leads, and overall performance to management.**Required Skills and Expectations:**- **Education:** Candidates must possess a degree in fields such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, or B.Sc.- **Communication Skills:** Strong verbal and written communication skills are essential for conveying ideas clearly and building rapport with clients.- **Analytical Skills:** Ability to analyze market data and trends to make informed decisions and identify growth opportunities.- **Team Player:** A collaborative mindset to work effectively within a team, supporting colleagues to reach shared goals.- **Proactive Approach:** Must demonstrate initiative and a willingness to learn and adapt in a fast-paced environment, with a focus on continuous improvement.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Direct Marketing Marketing Consultant Retail Sales Marketing Communication Direct Sales Corporate Sales Sales Administration Sales Consulting Negotiation Skills Inside Sales Convincing Power Sales Business Development Communication Skills Sales Cold Calling Field Sales Lead Generation
We are looking for a motivated and enthusiastic Sales Executive to join our team in Thiruninravur. This is a full-time position ideal for fresh graduates eager to start their careers in sales.**Key Responsibilities:**- **Generate Leads:** Identify and pursue potential customers through various channels to create a robust sales pipeline.- **Build Relationships:** Develop and maintain strong relationships with clients to understand their needs and provide suitable solutions.- **Present Products:** Demonstrate and present our products to prospective customers clearly and effectively to drive sales.- **Manage Sales Process:** Oversee the sales process from start to finish, ensuring customer satisfaction and addressing any concerns that arise.- **Analyze Market Trends:** Stay updated on market trends and competitor activities to identify opportunities for growth.- **Achieve Sales Targets:** Meet or exceed monthly sales goals by deploying effective sales strategies and tactics.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to connect effectively with clients. A strong understanding of customer service principles is essential for nurturing client relationships. Basic knowledge of sales techniques and a genuine interest in sales will be advantageous. We expect applicants to be self-motivated, organized, and able to work in a team environment. Proficiency in using computers and software tools for sales tracking will be beneficial. Fresh graduates with degrees such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, or B.E are encouraged to apply, with a preference for female candidates.
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  • 0 - 3 yrs
  • Chennai
Inside Sales Hindi Communication Lead Conversion Cold Calling Customer Handling Sales Pitching Negotiation Skills CRM Handling Follow-ups
The Inside Sales Executive will be responsible for handling leads, communicating with customers in Hindi, and converting prospects into sales through effective follow-ups and pitching.Key Responsibilities:Handle inbound and outbound sales calls in HindiConvert leads into customers through effective sales pitchingMaintain regular follow-ups and customer engagementUpdate and manage leads in CRM systemsUnderstand customer requirements and provide suitable solutionsAchieve assigned sales targets and KPIsRequired Skills & Qualifications:Any Graduate / Undergraduate0-3 years of experience in inside sales / telecallingMandatory fluency in Hindi (Speak & Understand)Good communication and persuasion skillsBasic knowledge of sales process and customer handlingTarget-oriented and proactive approach
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Hiring For Sales Executive (Female Only)

Cabt Staffing Solutions Pvt Ltd

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Thiruninravur Chennai
Corporate Sales Direct Sales Sales Administration Insurance Sales Field Sales Inside Sales Marketing Communication Convincing Power Cold Calling Marketing Consultant Sales Ability Sales Communication Skills Sales Business Development Sales Consulting Negotiation Skills Direct Marketing
We are looking for a motivated and results-driven Sales Executive to join our team. The candidate will be responsible for identifying potential customers, generating leads, presenting products or services, and closing sales while maintaining strong customer relationships.Key Responsibilities:Identify and generate new business opportunities through calls, meetings, and networking.Contact potential customers to present company products or services.Follow up with prospective clients and convert leads into sales.Maintain good relationships with existing clients and ensure customer satisfaction.Achieve monthly and quarterly sales targets.Prepare sales reports and update customer information in the system.Coordinate with internal teams to ensure smooth delivery of products or services.Attend meetings, sales events, and training programs when required.Required SkillsGood communication and negotiation skillsBasic knowledge of sales and marketing techniquesAbility to build and maintain client relationshipsStrong convincing and presentation skillsTarget-oriented and self-motivatedBasic computer knowledge (MS Office / CRM tools)
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Looking For Telesales Executive

Futuretalent Advisory

  • 1 - 3 yrs
  • 6.0 Lac/Yr
  • Chennai
Telesales Executive Outbound Calling Voice Process Inside Sales Mutual Funds Sales Negotiation Skills Cold Calling Lead Generation
We are seeking a Telesales Executive to join our team in Chennai. The ideal candidate will have 1 to 3 years of relevant experience and will be responsible for engaging with prospective customers over the phone to drive sales.**Key Responsibilities:**- **Conduct Outbound Calls:** Make regular calls to potential clients, introducing our products or services and explaining their benefits to stimulate interest.- **Qualify Leads:** Identify the needs and preferences of potential customers to determine if they are suitable leads for our offerings.- **Achieve Sales Targets:** Meet targeted sales numbers by efficiently closing deals and following up on leads, demonstrating strong persuasive skills.- **Maintain Customer Relationships:** Build and maintain a good rapport with clients through excellent communication and service, ensuring customer satisfaction and loyalty.- **Update CRM Systems:** Accurately record customer interactions and sales activities in the Customer Relationship Management system for tracking and reporting purposes.- **Collaborate with Team Members:** Work closely with the sales team and management to refine sales strategies and share insights on customer feedback and market trends.**Required Skills and Expectations:**The successful candidate should have strong communication and interpersonal skills, enabling effective conversations with diverse clients. A proven ability to handle objections and persuade customers is essential, as is a self-motivated attitude with a focus on achieving sales goals. Familiarity with CRM software and basic computer skills are also necessary. You should be adaptable, open to feedback, and ready to learn in a fast-paced environment.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Aminjikarai Chennai
Good Communication Skills Outbound Calls MS Excel MS Word Mails Quick Learner Basic Computers Telecommunication
Telecalling Executive (Fresher- 2years)Great opportunity for freshersCompany : Innoblitz TechnologiesLocation: AminjikaraiContact : 9080229985, 9003825125Experience: Fresher 2 YearsEmployment Type: Full-TimeJob Summary:Innoblitz Technologies is looking for an enthusiastic and dynamic Telecalling Executive to join our team. The candidate should have good communication skills and be comfortable making outbound calls. Freshers with strong communication skills are welcome to apply.Key Responsibilities:1. Make outbound calls to potential customers2. Follow up with leads and maintain regular communication3. Handle customer queries politely and professionally4. Maintain call records and update customer details in MS Excel5. Send emails to clients regarding product/service details6. Coordinate with the internal team for smooth operationsRequired Skills:1. Good communication skills2. Ability to make outgoing calls confidently3. Basic knowledge of MS Excel, MS Word, and MS Office 4. Must know how to draft and send professional emails5. Quick learner and adaptable6. Positive attitude and willingness to adopt new strategies
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Chennai
Lead Generation Cold Calling Communication Tele Caller Sales Tele Sales Officer
As a Lead Generation Executive, you will be responsible for identifying and attracting potential customers to drive sales growth. You will play a vital role in generating leads and nurturing them into viable sales opportunities.**Key Responsibilities:**- **Identifying Potential Leads:** Conduct research to find prospective clients through various online and offline methods, including social media, industry events, and databases.- **Engaging with Prospects:** Reach out to potential leads through cold calling, emailing, and social media, initiating conversations to gauge interest and qualify prospects.- **Maintaining CRM:** Enter and update lead information in the Customer Relationship Management (CRM) system to track interactions and monitor progress.- **Collaborating with Sales Team:** Work closely with the sales team to communicate lead details and provide them with relevant information to help close deals.- **Reporting:** Prepare and present regular reports on lead generation activities and outcomes, helping the management understand performance metrics.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for engaging prospects and conveying information clearly.- **Research Abilities:** Ability to effectively research and analyze target markets and identify potential leads.- **Tech-Savvy:** Familiarity with various digital tools and platforms used in lead generation, like CRM software and social media sites.- **Goal-Oriented Attitude:** A proactive and motivated mindset with the drive to achieve targets and contribute to the companys growth.- **Team Player:** Willingness to work collaboratively with colleagues and support the teams objectives. This position is ideal for recent graduates or individuals with up to one year of experience looking to start a career in sales and marketing within a dynamic office environment in Chennai.
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  • 0 - 1 yrs
  • Kodambakkam Chennai
Phone Banking Outbound Calling Inbound Convincing Power Voice Process Marketing Communication
Business Loan: We are looking for Telecallers to contact customers, the ideal candidate should have communication skills, be target -driven and capable of handling objects professionally. Good salary.
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  • Fresher
  • 2.0 Lac/Yr
  • Chennai
Outbound Calling Voice Process Domestic BPO BPO Non Voice Voice Support
Bulk hiringTamil voice process - 50Hindi voice process - 2Work & Interview locationWill update soon at the time of interviewDay shift and afternoon shift - 9.30-6.00pm / 1.00pm-9.00pmFluency in English and Hindi
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Microsoft Excel Strategic Communication Leadership Direct Sales Lead Generation Presentation Skills Negotiation Skills Inside Sales Revenue Generation Negotiation Corporate Business Development Product Promotion Cold Calling
We are looking for a dynamic Business Development Executive to join our team in Thiruninravur. In this full-time role, you will play a crucial part in expanding our business and connecting with clients. The ideal candidate is a motivated individual who is eager to learn and grow in a professional environment.**Key Responsibilities:**- **Identify New Business Opportunities:** Research and analyze market trends to find potential clients and understand their needs. This will help in proposing tailored solutions.- **Build and Maintain Relationships:** Establish and nurture relationships with clients through consistent communication. Building trust is essential to encourage long-term partnerships.- **Assist in Marketing Strategies:** Work with the marketing team to develop effective strategies that attract new clients. Your insights into customer preferences will contribute to more targeted campaigns.- **Prepare Sales Presentations:** Create and present engaging presentations to potential clients, showcasing the benefits of our products or services and addressing their specific challenges.- **Track Sales Performance:** Monitor and report on sales activities and results. This includes updating databases and analyzing progress toward targets to make informed decisions.**Required Skills and Expectations:**Candidates should have strong interpersonal skills to communicate effectively with clients. A basic understanding of sales principles and marketing strategies is essential. Good organizational skills and attention to detail will help in managing multiple projects efficiently. Proficiency in Microsoft Office and familiarity with CRM software are preferred. As a team player, you should be enthusiastic and open to feedback, with a willingness to learn and grow in the role. A relevant educational background in B.C.A, B.B.A, B.Com, B.Sc, B.E, or a professional degree is expected.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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Presales Executive - Chennai

Cynosure Corporate Solutions

  • 1 - 4 yrs
  • Chennai
C2C Presales Telecalling Lead Qualification Customer Handling Site Visit Coordination Communication Skills MS Office CRM
Key Responsibilities: Handle incoming calls, online inquiries, and property leads from various marketing channels. Qualify leads based on client preferences, budget, and project suitability. Explain project features, amenities, pricing, and other details to prospective customers. Coordinate and schedule site visits, ensuring a smooth handover to the sales team. Maintain and update lead data in the CRM system accurately. Follow up with leads regularly to keep prospects engaged and drive them toward conversion. Share project brochures, videos, and relevant information with clients as required. Support the sales team by providing background information on prospects and site visit feedback. Achieve daily, weekly, and monthly call and lead conversion targets. Collaborate with the digital marketing and field sales teams for lead management and feedback. Handle customer objections and queries professionally, ensuring a positive brand impression. Key Skills & Competencies: 13 years of experience in presales/tele-calling/customer service, preferably in real estate, hospitality, or service industries. Excellent verbal communication skills in English and Tamil (additional regional languages are a plus). Strong customer handling and interpersonal abilities. Good tele-counseling and persuasion skills. Familiarity with Sell.do and MS Office applications. Quick learner with the ability to understand and explain real estate project details. Target-oriented and self-motivated with a proactive approach. Office-based with occasional site visit coordination Performance incentives based on site visit conversions and closures
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