Telecaller Graduate Jobs in Kolkata

Industry- Loan sector preferably DSA /Corporate DSA .Qualification- Min GraduateFemale Tele callers with 1+ years of experience in Loan sector preferably DSA /Corporate DSA . Salary negotiable Female telecaller (salary 8k to 10K) Monday to Saturday- 10.30 AM to 6PMOffice -Park St (Kolkata)Cv to hireplus001@gmail.com

We are seeking a Marketing Executive to join our team in Park Street, Kolkata. This full-time position is ideal for enthusiastic candidates with 1 to 5 years of experience in marketing. nnKey Responsibilities:nn1. Market Research: Conduct market analysis to understand customer needs and identify potential growth opportunities.nn2. Campaign Development: Create and implement marketing campaigns that align with our business goals, targeting specific audiences effectively.nn3. Content Creation: Develop engaging marketing materials, including brochures, social media posts, and email content.nn4. Performance Tracking: Monitor and analyze the success of various marketing initiatives, making adjustments as needed to optimize results.nn5. Collaboration: Work closely with other team members to ensure a cohesive marketing strategy that synchronizes with sales and product teams.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both written and verbal, to convey ideas clearly and effectively. Strong analytical abilities are essential to interpret data and derive actionable insights. Proficiency in digital marketing tools and social media platforms is expected. The ideal candidate should be a proactive self-starter, capable of managing multiple projects and meeting deadlines. A graduate degree is mandatory, and prior experience in a marketing role will be advantageous. Enthusiasm for learning and growing in the marketing field is also crucial for success in this position.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer queries and provide accurate information.Generate and qualify leads through telecalling.Follow up with customers and prospects regularly.Maintain records of calls, leads, and customer interactions.Achieve daily/weekly/monthly calling and lead-generation targets.Coordinate with the sales team for lead conversion.Handle customer concerns professionally and escalate issues when required.Required SkillsExcellent verbal communication and interpersonal skills.Good Hindi and English communication; additional local language is a plus.Basic knowledge of MS Excel and computer applications.Good convincing and negotiation skills.Positive attitude and customer-oriented approach.Ability to work under targets and deadlines.

We are seeking a dedicated and compassionate Tele Counselor based in Kolkata. The ideal candidate will have strong communication skills and a passion for helping others. This role is full-time and requires a commitment to supporting individuals through various challenges.Key Responsibilities:1. Counseling Calls: Conduct telephonic counseling sessions with clients, providing guidance and support while maintaining confidentiality.2. Assess Client Needs: Identify the specific needs and concerns of clients through effective questioning and active listening.3. Provide Information: Share relevant information about services, programs, and resources available to assist clients in their journey.4. Follow-Up: Maintain regular follow-up with clients to track their progress and provide ongoing support as needed.5. Documentation: Keep accurate records of client interactions and progress, ensuring all information is updated in the system.Required Skills and Expectations:Candidates must possess a graduate degree and 2-5 years of relevant experience, preferably in a counseling or support role. Excellent verbal communication and interpersonal skills are essential, along with the ability to empathize with clients. A proactive approach to problem-solving and attention to detail is important. The individual should also be comfortable working in an office environment and collaborating with a diverse team. Professionalism and a strong commitment to client well-being are crucial for success in this position.

Telesales ExecutiveDepartment: SalesExperience: 0-2 YearsLocation: KolkataEmployment Type: Full-TimeJob SummaryWe are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Generate and qualify leads through telephone calls.Explain company products/services clearly and effectively.Understand customer requirements and recommend suitable solutions.Follow up regularly with interested prospects and maintain the sales pipeline.Convert leads into successful sales and achieve monthly targets.Handle customer queries and resolve basic concerns professionally.Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.Build and maintain positive relationships with customers.Coordinate with the sales and operations teams for smooth order/service processing.Prepare daily and weekly sales reports.Follow up on pending orders/payments wherever required.Stay updated about company products, services, offers, and sales processes.KRA / KPINumber of outbound calls madeQualified leads generatedLead-to-conversion ratioMonthly sales/revenue achievementFollow-up effectivenessCustomer engagement and retentionCRM/data accuracyAchievement of assigned sales targetsDaily productivity and call qualityRequired SkillsExcellent verbal communication skillsStrong convincing and negotiation abilitiesGood listening and interpersonal skillsTarget-oriented and self-motivatedAbility to handle rejection and work under pressureBasic knowledge of MS Office and CRM softwareGood follow-up and relationship-building skillsProfessional and positive attitudeEligibility CriteriaGraduate in any discipline preferred.0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.Freshers with good communication and convincing skills may also apply.Candidates comfortable with making a high volume of outbound calls will be preferred.Key CompetenciesCommunication Customer Focus Persuasion Negotiation Result Orientation Follow-up Teamwork Accountability Time Management Positive AttitudeHow to ApplyInterested candidates can reach out to us: Call or WhatsApp: 9073909028 Email: hr@rharlalka.comJoin our team and build your career with us!

We are looking for a dedicated female Telecaller with 1 to 3 years of experience to join our team in Kolkata. The ideal candidate will have a graduate degree, excellent communication skills, and a positive attitude.Key Responsibilities: - Calling Potential Clients: Reach out to potential customers to inform them about our products and services, leading to increased sales opportunities. - Handling Inquiries: Address customer queries promptly and professionally, ensuring an exceptional experience with the company. - Updating Records: Maintain accurate records of customer interactions in the database, helping the team track leads and follow-up tasks. - Achieving Targets: Work towards achieving daily and monthly calling targets, demonstrating commitment to driving results for the company. - Feedback Collection: Gather customer feedback and suggestions, providing insights to improve our services and tailor offers to client needs. Required Skills and Expectations: Candidates must possess strong verbal communication skills, enabling them to engage effectively with clients. They should have a pleasing personality, be able to handle rejection with resilience, and stay motivated in a dynamic work environment. Proficiency in basic computer skills is necessary for data entry and record-keeping. A passion for sales and customer service will help in fostering positive relationships with clients, ultimately contributing to the success of the team.Share CV's at- Hr.executive@meadowkart.com

As a Tele Counselor, you will play a crucial role in guiding potential students through their educational choices. You will be responsible for providing information and support to individuals interested in various academic programs.- Conduct Calls: Make outbound calls to prospective students, explaining available courses, admission procedures, and scholarship options, ensuring they have all the necessary information to make informed decisions.- Answer Inquiries: Respond to incoming queries from students via phone or email, addressing their concerns about programs and helping them understand the benefits and features of courses offered.- Build Relationships: Establish rapport with students by actively listening to their needs and providing personalized guidance, which helps in fostering trust and encouraging them to enroll.- Maintain Records: Document all interactions with students in the database accurately, ensuring that follow-ups are organized and timely to support the admissions process.- Collaborate with Team: Work closely with the admissions team and other departments to ensure a smooth information flow and to help coordinate special events, webinars, or informational sessions.To excel in this role, candidates should possess:- Strong communication skills to effectively convey information and engage with diverse audiences.- A proactive attitude and willingness to learn about various educational programs.- Excellent listening skills to understand student needs and provide tailored advice.- Basic computer skills for maintaining records and using customer relationship management (CRM) systems.- A positive and enthusiastic approach to customer service, with the ability to handle inquiries patiently. This position suits individuals who are passionate about education and are eager to help others succeed through informed choices.

We are seeking a dedicated Tele Caller to join our team in Kolkata. The ideal candidate will have 1 to 2 years of experience in telemarketing or customer service. This full-time role requires a proactive approach and effective communication skills to connect with clients.Key Responsibilities:- Conduct Outbound Calls: You will make calls to potential and existing clients to promote products and services, aiming to generate interest and sales.- Update Customer Records: Maintaining accurate customer information in our database is crucial for follow-ups and further communications.- Respond to Queries: Addressing customer inquiries in a timely and professional manner helps in building trust and ensuring customer satisfaction.- Provide Product Information: Clear explanations about features and benefits of products or services will support customers in making informed decisions.- Achieve Sales Targets: Working towards monthly sales goals is essential. You will track your performance and seek guidance when necessary to improve results.Required Skills and Expectations:- Excellent Communication: Strong verbal skills in English and Hindi are necessary to engage effectively with clients over the phone.- Listening Skills: Being attentive to customer needs and concerns enables better service and solutions.- Persuasive Personality: Ability to convince potential customers while maintaining a polite and professional demeanor is valued.- Team Player: Collaborating with colleagues and sharing insights will contribute to overall team success.- Reliability: Punctuality and consistency in attendance are critical for maintaining workflow and meeting targets. If you are a motivated individual with a passion for sales and customer interaction, we would love to hear from you.

We are looking for a skilled Reservation Executive to join our team in Kolkata. The ideal candidate should have 3 to 5 years of experience in a similar role and hold a degree in B.A, B.C.A, or B.Com. The position requires a female candidate who is comfortable working full-time in an office environment.Key Responsibilities:- Managing Reservations: Handle all booking requests from clients, ensuring accuracy and efficiency in processing their needs.- Customer Service: Provide exceptional support to clients by answering inquiries and resolving issues related to reservations quickly and effectively.- Data Entry and Management: Maintain accurate records of bookings and cancellations in the reservation system to ensure reliable tracking and reporting.- Coordination with Other Departments: Work closely with sales and operations teams to ensure seamless service delivery and to handle special requests.- Reporting: Generate and analyze reports related to reservations and customer feedback to support decision-making processes.Required Skills and Expectations:The successful candidate should possess excellent communication skills, both verbal and written, to interact effectively with clients and team members. Strong organizational skills are necessary to manage multiple bookings and deadlines efficiently. Proficiency in reservation software and Microsoft Office is essential. The candidate should also demonstrate a customer-focused attitude with problem-solving skills to handle challenges as they arise. A proactive approach and attention to detail are crucial for success in this role.

Job Location: Bhawanipur I Fixed Salary (15k-20k) + Incentive (2k-5k)Office Timing: 10 AM - 6:30 PMPlease Note: There is no weekly off on Saturday or Sunday. one weekly off on Weekdays.

Job DescriptionExperience- Minimum 3 - 5 Years (tele Sales or Admission Counselling or Sales )Notice Period - Looking for Immediate JoinerResponsibilities and DutiesProven Experience are RequiredStrong Students Counseling and Interpersonal AbilitiesStudent-centric ApproachDaily Follow-upsConverting Leads Into Walk-in with Prospective Students Regarding Courses, Admissions, Eligibility Criteria, and Career OpportunitiesUnderstand Student Requirements and Recommend Suitable Academic Programs.Conduct One-on-one Counseling Sessions Through Phone Calls, Video Meetings, and In-person Interactions.Follow Up with Prospective Students and Parents to Maximize ConversionsSupport Applicants in Completing Application and Documentation Requirements.Handle Inquiries Generated Through Digital Campaigns, Events, Referrals.Maintain & Update Accurate Records in Crm SystemsBuild Strong Relationships with Students, Parents, Colleges, and other Stakeholders.Coordinate with Academic Departments and Administrative Teams.Prepare Admission Reports and Counseling Activity Summaries

We are seeking a Tele Sales Manager to lead our telesales team in Kolkata. The ideal candidate will have strong leadership skills and a passion for sales. This role requires someone who can motivate and guide a team to achieve sales targets in a dynamic work environment. Key Responsibilities:- Team Leadership: Supervise and support the telesales team, providing coaching and guidance to help them reach their sales goals.- Sales Strategy Development: Create and implement effective sales strategies to enhance team performance and achieve targets consistently.- Performance Monitoring: Track and analyze team performance metrics, identifying areas for improvement and taking corrective actions as necessary.- Training and Development: Conduct regular training sessions to improve the skills of the tele sales representatives, ensuring they are equipped with necessary selling techniques and product knowledge.- Client Relationship Management: Foster strong relationships with clients by understanding their needs and providing excellent customer service, leading to repeat business and referrals.- Reporting: Prepare detailed sales reports and present them to management, showcasing team performance and progress towards sales targets.Required Skills and Expectations:Candidates should possess excellent communication skills and a strong ability to lead and inspire a team. A background in sales, preferably in a tele sales environment, is essential. The ideal candidate should be analytical, able to leverage data to make informed decisions, and should have a track record of meeting or exceeding sales goals. A Bachelor's degree in any field is required. Working knowledge of CRM software and a customer-centric attitude will be beneficial.

We are looking for a motivated Telesales Executive to join our team in Kolkata. This role is perfect for individuals who enjoy engaging with customers and have a passion for sales.Key Responsibilities:1. Making Outbound Calls: You will be responsible for calling potential customers to present our products and services effectively, aiming to convert inquiries into sales.2. Understanding Customer Needs: Engage with customers to gather information about their requirements and preferences, allowing you to tailor your sales pitch to meet their expectations.3. Maintaining Customer Relationships: Build and nurture long-term relationships with clients through regular follow-ups, understanding their concerns, and providing assistance as needed.4. Achieving Sales Targets: Work towards meeting or exceeding monthly sales goals, ensuring consistent performance and contributing to the overall success of the team.5. Reporting and Feedback: Document sales activities and customer interactions accurately, providing insights and feedback to management to help improve sales strategies.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills, enabling you to connect with customers easily. A proactive attitude towards learning and adapting to new challenges is essential. Basic computer skills and familiarity with CRM software will be advantageous. Being a graduate with 0 to 6 years of experience is ideal, but we welcome enthusiastic freshers eager to learn and grow in the sales field.

We are looking for a dedicated female Tele Caller to join our team in Central Kolkata. This full-time position is ideal for individuals with 0 to 2 years of experience. The selected candidate will be responsible for engaging with customers, promoting products and services, and maintaining positive relationships.Key Responsibilities:- Conduct Outbound Calls: Make calls to potential customers to introduce our products and services, gathering interest and information about their needs.- Follow-Up with Leads: Reach out to previous leads to check on their interest and answer any questions they may have, ensuring they feel valued and informed.- Maintain Customer Database: Accurately update and manage the database with call outcomes and customer feedback, helping the team track sales progress and customer interest.- Handle Customer Queries: Address customer questions and concerns with clarity and patience, providing solutions that align with their needs.- Achieve Sales Targets: Work collaboratively to meet individual and team sales goals, contributing to the overall success of the department.Required Skills and Expectations:- Strong Communication Skills: Candidates must have excellent verbal skills to convey information clearly and effectively when interacting with customers.- Persuasive Abilities: The ideal candidate should be able to persuade potential customers and handle objections in a friendly manner.- Attention to Detail: Being organized and meticulous is crucial, especially when managing customer information and following scripts.- Positive Attitude: A friendly and engaging personality will help build rapport with customers, fostering a positive impression of our brand.- Team Player: Willingness to collaborate with colleagues to achieve team goals and share insights on customer interactions.

We are looking for a motivated Tele Caller to join our team in Ultadanga. As a Tele Caller, you will play a crucial role in connecting with potential and existing customers to promote our products and services.Key Responsibilities:- Make Outbound Calls: Initiate calls to potential customers to present our services and generate interest.- Respond to Inquiries: Handle incoming calls and respond to customer questions efficiently and professionally.- Maintain Customer Database: Keep comprehensive records of customer interactions and update the database regularly to ensure accuracy.- Follow Up with Leads: Reconnect with interested prospects to provide additional information and encourage them to consider making a purchase.- Achieve Targets: Meet daily and weekly calling and sales targets set by the management to contribute to the teams success.Required Skills and Expectations:- Communication Skills: Excellent verbal communication skills are essential to effectively convey information and engage with customers.- Persuasive Ability: A knack for persuasion and the ability to influence customers decisions positively is important for success in this role.- Organizational Skills: Strong ability to manage time efficiently, prioritize tasks, and maintain records accurately.- Basic Computer Knowledge: Familiarity with basic computer applications and proficiency in using software for data entry is required.- Team Player: Willingness to work collaboratively within a team and contribute to a positive work environment.Candidates should have a Bachelors degree (B.A or B.Com) and possess 1-2 years of experience in a similar role.

As a Tele Sales Manager, your main focus will be to lead and oversee the tele sales team to achieve sales targets and enhance customer engagement. You will be responsible for fostering a positive sales environment and ensuring high levels of team performance.Key Responsibilities:- Team Leadership: Manage and motivate the tele sales team to achieve individual and team sales goals while fostering a culture of teamwork and support.- Sales Strategy Development: Create and implement effective sales strategies that increase sales and improve customer satisfaction, ensuring alignment with company objectives.- Performance Monitoring: Track and analyze team performance metrics, providing feedback and coaching where necessary to improve sales outcomes.- Training and Development: Conduct training sessions to equip team members with product knowledge and sales techniques, helping them enhance their skills continuously.- Customer Relationship Management: Establish strong relationships with key customers, ensuring their needs are met and facilitating retention and repeat business.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in tele sales or a related field, with a proven track record of meeting sales targets. Strong communication and interpersonal skills are essential for effectively engaging with both team members and customers. You should be able to demonstrate leadership capabilities, along with an analytical mindset to interpret sales data. A positive attitude and a passion for sales can go a long way in this role. Flexibility and adaptability in your approach to different customer needs will also be crucial.

We are looking for a dedicated Tele Representative to join our team in Newtown, Kolkata. This role is ideal for individuals with 1 to 3 years of experience who have a passion for customer service and strong communication skills.Key Responsibilities:1. Handle Customer Inquiries: You will answer incoming calls and respond to customer questions, providing clear and accurate information about our services and products.2. Resolve Issues: Actively listen to customer concerns and work to resolve complaints efficiently, ensuring a positive experience for every caller.3. Maintain Records: Keep detailed notes of customer interactions in our database to help track issues and improve service quality.4. Promote Services: Engage with customers to explain our offerings and encourage them to utilize additional services that may benefit them.5. Collaborate with Team: Work closely with colleagues to share insights about customer feedback and suggest improvements to our services.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and a friendly, professional demeanor. Strong problem-solving abilities are important to address customer concerns effectively. The ideal candidate should be detail-oriented and able to manage multiple tasks while maintaining a focus on customer satisfaction. Proficiency in basic computer applications is also essential. A graduate degree is required, and we welcome applicants with prior experience in a customer service role. This is a full-time position based in our office, and we are specifically looking for female candidates to join our team.

Should be smart and confident in talking to people.She has to make sales call to customers to explain our services.Need to solve queries as well as all the problems.Has to follow up with clients/customers.

Language Requirement:Fluency in Bengali is mandatory.Key Responsibilities Call and follow up with prospective students and parents regarding courses. Provide career and academic counselling to students based on their interests and goals. Explain details about multimedia courses such as Animation, VFX, Graphic Design, Digital Marketing, and 3D Gaming. Generate and manage leads, convert inquiries into student admissions. Achieve monthly and quarterly admission targets. Maintain accurate records of leads, follow-ups, and admissions in the CRM portal.

(Note - Only female candidates will be preferred for this job role. Male candidates do not apply.)Required Experience - Minimum 2 to 3 years of telecounselling / career counselling / telesales experience specifically in the education sector or in any other industry. (Preferrably in sales profile)Job Locations - Jodhpur Park ,New Alipore ,Sonarpur ,Park Street ,Barasat ,Serampore ,Chandannagar (Multiple locations across North & South Kolkata as per candidate preference)Key Responsibilties:-Making outbound phone calls to potential students and parents to promote our multimedia courses and counselling over the phone.Generating leads, follow up on inquiries, and converting them into admissions.Meet monthly ,quaterly sales and admission targets.Provide career counselling to prospective students, identifying their strengths. and interests and also guiding students in choosing the right program to achieve their career aspirations.Maintain accurate records and reports in CRM portal.

Job Description Provide information of Products / Services / Offers to customers Understand customer need Solve their quires Manage inbound and outbound calls. Must have knowledge of MS office, email management.

Job Description Manage inbound and outbound calls. Must have knowledge of MS office, email management. Needs to be flexible to work on Sundays

MALE / FEMALE (AGE NOT ABOVE THAN 30 YEARS) EXPERIENCEDfromTELECALLING / TELE SALES / MARKETING / INHOUSE SALES ANY GRADUATE+ HINDI , BENGALI , ENGLISH (MODERATE)JOB ROLE: Generate Leads from various sources. Convert Leads into sales. Handling Requests & Complaints Responsible for closing sales deals over the phone and maintaining good customer relationships Retain the old customers Cold Calling for new Leads Answering incoming calls or leads. Serve Existing customers by after sales support. Inform about new products/offers to existing customers follow-up and outbound cold calls.INDUSTRY TYPE - Engineering concern worked in the Industrial and commercial segmentSALARY 12,000/-TO15,000/-PF ESIC FACILITY AVAILABLEOFFICE TIME 9.30 AM 6.30 PM MON-SAT

We are seeking a dedicated Tele Representative to join our team in Action Area IIIC, Newtown, Kolkata. The ideal candidate will have 1-3 years of experience and will be responsible for communicating effectively with clients and supporting their needs.Key Responsibilities:- Customer Communication: Engage with customers through phone calls, addressing their queries and providing information about our services and confirm their orders.- Sales & Operations- Sales & team managemnet - Manage Zoho CRM, WhatsApp API, web calling, and lead generation- Experience in sales, business development & Oprations- Drive business growth and improve sales performance- Follow-Up: Conduct follow-up calls to ensure customer satisfaction and gather feedback on their experience with our services.- Team Collaboration: Work closely with colleagues to achieve team targets and improve overall service quality.Required Skills and Expectations:Candidates must possess strong communication skills, both verbal and written, to interact confidently with customers. A good understanding of basic computer applications is essential for data entry and management. The ability to work independently as well as part of a team is crucial. Additionally, candidates should demonstrate a customer-focused attitude, showing enthusiasm for helping others and resolving issues effectively. The role requires attention to detail and the ability to manage time wisely to handle multiple tasks efficiently. This full-time position is based in the office, and we encourage female candidates to apply.