We are seeking a dedicated Tele Representative to join our team in Action Area IIIC, Newtown, Kolkata. The ideal candidate will have 1-3 years of experience and will be responsible for communicating effectively with clients and supporting their needs.
Key Responsibilities:
- **Customer Communication:** Engage with customers through phone calls, addressing their queries and providing information about our services and confirm their orders.
- **Sales & Operations
- Sales & team managemnet
- Manage Zoho CRM, WhatsApp API, web calling, and lead generation
- Experience in sales, business development & Oprations
- Drive business growth and improve sales performance
- **Follow-Up:** Conduct follow-up calls to ensure customer satisfaction and gather feedback on their experience with our services.
- **Team Collaboration:** Work closely with colleagues to achieve team targets and improve overall service quality.
Required Skills and Expectations:
Candidates must possess strong communication skills, both verbal and written, to interact confidently with customers. A good understanding of basic computer applications is essential for data entry and management. The ability to work independently as well as part of a team is crucial. Additionally, candidates should demonstrate a customer-focused attitude, showing enthusiasm for helping others and resolving issues effectively. The role requires attention to detail and the ability to manage time wisely to handle multiple tasks efficiently. This full-time position is based in the office, and we encourage female candidates to apply.