Tele Counselor (Fresher)

As a Tele Counselor, you will play a crucial role in guiding potential students through their educational choices. You will be responsible for providing information and support to individuals interested in various academic programs.

- **Conduct Calls**: Make outbound calls to prospective students, explaining available courses, admission procedures, and scholarship options, ensuring they have all the necessary information to make informed decisions.

- **Answer Inquiries**: Respond to incoming queries from students via phone or email, addressing their concerns about programs and helping them understand the benefits and features of courses offered.

- **Build Relationships**: Establish rapport with students by actively listening to their needs and providing personalized guidance, which helps in fostering trust and encouraging them to enroll.

- **Maintain Records**: Document all interactions with students in the database accurately, ensuring that follow-ups are organized and timely to support the admissions process.

- **Collaborate with Team**: Work closely with the admissions team and other departments to ensure a smooth information flow and to help coordinate special events, webinars, or informational sessions.

To excel in this role, candidates should possess:

- Strong communication skills to effectively convey information and engage with diverse audiences.

- A proactive attitude and willingness to learn about various educational programs.

- Excellent listening skills to understand student needs and provide tailored advice.

- Basic computer skills for maintaining records and using customer relationship management (CRM) systems.

- A positive and enthusiastic approach to customer service, with the ability to handle inquiries patiently.

This position suits individuals who are passionate about education and are eager to help others succeed through informed choices.

• Experience

  0 - 3 Years

• No. of Openings

  20

• Education

  Graduate

• Role

  Tele Counselor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Desun Academy, Ambuja Neotia Eco Station, BP Block, Sector V, Bidhannagar, West Bengal 700091, Floor - 11th Floor , Room - 1104