We are seeking a dedicated Tele Caller to join our team in Kolkata. The ideal candidate will have 1 to 2 years of experience in telemarketing or customer service. This full-time role requires a proactive approach and effective communication skills to connect with clients.
Key Responsibilities:
- Conduct Outbound Calls: You will make calls to potential and existing clients to promote products and services, aiming to generate interest and sales.
- Update Customer Records: Maintaining accurate customer information in our database is crucial for follow-ups and further communications.
- Respond to Queries: Addressing customer inquiries in a timely and professional manner helps in building trust and ensuring customer satisfaction.
- Provide Product Information: Clear explanations about features and benefits of products or services will support customers in making informed decisions.
- Achieve Sales Targets: Working towards monthly sales goals is essential. You will track your performance and seek guidance when necessary to improve results.
Required Skills and Expectations:
- Excellent Communication: Strong verbal skills in English and Hindi are necessary to engage effectively with clients over the phone.
- Listening Skills: Being attentive to customer needs and concerns enables better service and solutions.
- Persuasive Personality: Ability to convince potential customers while maintaining a polite and professional demeanor is valued.
- Team Player: Collaborating with colleagues and sharing insights will contribute to overall team success.
- Reliability: Punctuality and consistency in attendance are critical for maintaining workflow and meeting targets.
If you are a motivated individual with a passion for sales and customer interaction, we would love to hear from you.
Experience
1 - 2 Years
No. of Openings
5
Education
Graduate
Role
Tele Caller
Industry Type
Other
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
PS Srijan Maestro 113G Matheswartala Road, 4th Floor, Topsia, Kolkata, West Bengal 700046