Looking For Tele Representative (Female)

We are looking for a dedicated Tele Representative to join our team in Newtown, Kolkata. This role is ideal for individuals with 1 to 3 years of experience who have a passion for customer service and strong communication skills.

Key Responsibilities:

1. **Handle Customer Inquiries**: You will answer incoming calls and respond to customer questions, providing clear and accurate information about our services and products.

2. **Resolve Issues**: Actively listen to customer concerns and work to resolve complaints efficiently, ensuring a positive experience for every caller.

3. **Maintain Records**: Keep detailed notes of customer interactions in our database to help track issues and improve service quality.

4. **Promote Services**: Engage with customers to explain our offerings and encourage them to utilize additional services that may benefit them.

5. **Collaborate with Team**: Work closely with colleagues to share insights about customer feedback and suggest improvements to our services.

Required Skills and Expectations:

Candidates must possess excellent verbal communication skills and a friendly, professional demeanor. Strong problem-solving abilities are important to address customer concerns effectively. The ideal candidate should be detail-oriented and able to manage multiple tasks while maintaining a focus on customer satisfaction. Proficiency in basic computer applications is also essential. A graduate degree is required, and we welcome applicants with prior experience in a customer service role.

This is a full-time position based in our office, and we are specifically looking for female candidates to join our team.

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Tele Representative

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  West Tower 2WS5D MANI CASADONA 11F, 04, Street Number 372, Action Area I, IIF, New Town-156