Hiring For Tele Counselor (Only Females)

We are seeking a dedicated and compassionate Tele Counselor based in Kolkata. The ideal candidate will have strong communication skills and a passion for helping others. This role is full-time and requires a commitment to supporting individuals through various challenges.

Key Responsibilities:

1. Counseling Calls: Conduct telephonic counseling sessions with clients, providing guidance and support while maintaining confidentiality.

2. Assess Client Needs: Identify the specific needs and concerns of clients through effective questioning and active listening.

3. Provide Information: Share relevant information about services, programs, and resources available to assist clients in their journey.

4. Follow-Up: Maintain regular follow-up with clients to track their progress and provide ongoing support as needed.

5. Documentation: Keep accurate records of client interactions and progress, ensuring all information is updated in the system.

Required Skills and Expectations:

Candidates must possess a graduate degree and 2-5 years of relevant experience, preferably in a counseling or support role. Excellent verbal communication and interpersonal skills are essential, along with the ability to empathize with clients. A proactive approach to problem-solving and attention to detail is important. The individual should also be comfortable working in an office environment and collaborating with a diverse team. Professionalism and a strong commitment to client well-being are crucial for success in this position.

• Experience

  2 - 5 Years

• No. of Openings

  5

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc)

• Role

  Tele Counselor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  Female

• Age Limit

  25 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Minto Park, Kolkata