Array ( [0] => technical-coordinator [1] => mohali ) Technical Coordinator Graduate Experience Jobs in Mohali
7

Technical Coordinator Graduate Experience Jobs in Mohali

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  • 2 - 4 yrs
  • Mohali
Technical Support Desktop Support IT Support Hardware Troubleshooting Software Troubleshooting System Troubleshooting Ticketing Tools CRM Tools Payment Gateway Support Online Payment Processing
Key Responsibilities Handle inbound and outbound calls to support customers with technical issues efficiently and courteously. Diagnose, troubleshoot, and resolve system, hardware, and software problems via remote desktop sessions. Provide step-by-step technical guidance to customers to ensure issue resolution during the first contact. Record all interactions, issues, and resolutions in the company CRM or ticketing tools. Process customer payments securely through authorized payment gateways. Escalate unresolved issues to the next level of support and follow up to ensure proper closure. Maintain high standards of customer satisfaction by adhering to company service-level requirements.Requirements Minimum 2 years of experience in providing technical support via remote sessions (PC, laptop, or mobile). Proven experience handling both inbound and outbound technical calls. Prior experience in processing online payments or transactions securely. Strong communication skills in English (both written and verbal). Must have a stable high-speed internet connection (minimum 200 Mbps). Must own a 5G-enabled laptop or computer suitable for remote working. Ability to work in rotational shifts and flexible rostered offs as per business requirements. Strong problem-solving and multitasking abilities with a customer-oriented approach.Preferred Skills Familiarity with remote desktop tools, CRM systems, and ticketing platforms. Basic networking knowledge and understanding of operating systems. Customer service certification or prior work in a BPO/Tech Support environment.
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Technical Support Hardware Software US Calling Sales Associate
Role & Responsibilities - Identify, propose and close sales opportunities for Companies product and service solutions over the phone. - Achieve the required quantity and quality of outbound calls to prospects and qualify, convert enough new business to meet a monthly quota. - Receiving calls by prospective customers, cold calling not required. - Utilize phone, email and web tools to communicate and present company offerings. - Work in a team environment. - Answer/respond to customers inbound questions; maintain CRM tools with accurate data. - Meet and/or exceed individual product and services targets set by the client. - Effectively build and execute a target achievement plan to maximize revenue; give weekly forecasting.Skills & Knowledge Should have good knowledge of Mac, Window, Email, printer, router, troubleshootAchieving Sales TargetExcellent interpersonal and customer relationship building skills requiredShould have proven skills in working and building relationship with product partners and resellersExcellent written, oral and listening skills required; Strong business understanding.US Process, Night Shift.Skills & Knowledge Should have good knowledge of Mac , Window, Email, printer, router Technical Support and troubleshooting.
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BDE (Online Bidder)

Get Here IT Services

  • 1 - 4 yrs
  • Mohali
Communication Skills Networking Interpersonal Skills Technical Skills Problem Solving Client Coordinator Business Developer
Urgent Requirement For business developer freshers & experienced (Online Bidder) Skills Required.-Generate business via portals like Upwork, Guru, PPH, and Freelance.-Explore and develop new business opportunities and understand clients' requirements and acquisitions.Qualifications-1. Knowledge of bidding portals (Web Guru, freelancer, etc)2. Getting projects / Making new clients for the company.3. Bringing new projects through bidding, Client communication, Proposal making/writing, Excellent communication & interpersonal skills, Flair for business development.4. Sound knowledge of IT terminologies1. Knowledge of bidding portals (Upwork, Web Guru, freelancer, etc)2. Getting projects / Making new clients for the company.3. Bringing new projects through bidding, Client communication, Proposal making/writing, Excellent communication & interpersonal skills, Flair for business development.4. Sound knowledge of IT terminologies
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Technical Sales Coordinator

RGS Vacuum Solutions Pvt Ltd

  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Mohali
Technical Lead Sales Coordinator Good English Communication Quotations Technical Sales Walk in
Job Profile:Excellent written and verbal communication skillsStrong organizational skills with the ability to multi-taskTaking charge of Weekly and Monthly Sales Reporting.Maintaining opportunities and Account Details in CRM.Proposal Building.Handling the Quotations Proposals, payment recovery.Solving their Queries, as per the Product Information Required.Keep the Track of Sales Orders , Reporting to concern Head,
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International Voice Process UK & US Voice Process International Tech Support Work From Home Walk in
1. Work with US facing clients.2.Manage and Support process foreign clients in US . 3. Monitors calls and email.# INTERVIEW FORMAT ; ZOOM VIDEO CALL.Working Time: 10:00 pm to 7:00 am. Sunday Off.
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Team Leader

Kalp Solution

Customer Support Customercare Travel Consultant Hotelmanagent Team Leader Quality Team Leader Operations BPO Team Leader Inbound Voice Process Outbound Voice Process International BPO Voice Process International BPO Technical Support Team Handling
Eligibility:--Any Bachelor Degree-Any Non- Medical Graduate.-Excellent command over written & verbal English.-Should have min. 6 months on paper team leader in BPO experience.-Should be comfortable to join immediately or within 30 days of notice period.
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Technical Support Engineer ERP Functional Consultant ERP Consultant Customer Relationship
Excellent communication, interpersonal, organizational, and presentation skills Build customer relationships through troubleshooting Provide client support and technical issue resolution via phone, via online. Take ownership of each customer issue and Work across functions to resolve them Knowledge of Accounts or Tally Software etc will add Advantage
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