Service Desk Job Vacancies in West Bengal

We are looking for a dedicated Front Office Executive to manage our reception and provide excellent customer service. The position allows you to work from home, making it suitable for individuals with 0 to 3 years of experience, preferably those who have completed their 12th grade.Key Responsibilities:- Greeting Visitors: Welcome guests warmly and guide them appropriately, ensuring they feel comfortable and valued during their visit.- Handling Calls: Answer incoming phone calls with professionalism and direct them to the relevant team members, ensuring communication is clear and efficient.- Managing Appointments: Schedule and confirm appointments for team members, keeping the calendar organized and up-to-date.- Data Entry: Maintain accurate records by inputting client information and other relevant data into our database, ensuring easy access for future reference.- Providing Information: Respond to inquiries via phone or email about our services and provide accurate information to clients, showcasing our offerings effectively.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients and team members. Good organizational skills are essential to manage tasks like scheduling and data entry. A basic understanding of computer applications and proficiency in using common office software are needed. Reliability and a positive attitude are important traits, as you will be the first point of contact for our clients. Candidates should also be comfortable working independently and managing their time efficiently in a work-from-home environment.

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front OfficeInterview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)

We are seeking a Front Office Executive to be the first point of contact for our organization at our Kolkata office. This role is ideal for freshers who have completed their 12th grade and are excited to start their career in a professional environment.Key Responsibilities:- Greeting Visitors: Welcome clients and visitors warmly, ensuring they feel comfortable and attended to upon arrival at the office.- Managing Phone Calls: Answer incoming calls professionally, directing them to the appropriate departments or staff members efficiently.- Handling Inquiries: Respond to general inquiries in person or over the phone, providing helpful information about the companys services and policies.- Scheduling Appointments: Assist in managing appointments and meetings, coordinating schedules between clients and staff to ensure smooth operations.- Maintaining Office Records: Keep accurate records of visitor logs and office supplies, ensuring that the front office is organized and well-maintained.- Supporting Administrative Tasks: Assist with various administrative duties as needed, contributing to the overall efficiency of the office.The ideal candidate should possess good communication skills and a friendly demeanor. A professional appearance and behavior are essential for creating a positive first impression for visitors. Basic computer skills are also necessary for managing office tasks efficiently. A proactive attitude and the ability to work well under pressure will contribute to your success in this role. This position requires a full-time commitment and is based in the office, allowing you to engage directly with clients and colleagues alike.

As a Front Office Executive, you will be the first point of contact for clients and guests, playing a vital role in creating a positive impression of the organization. The position is based in Rajarhat Gopalpur and is suited for candidates with a background in various fields including B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, or B.Sc.Key Responsibilities:- Greet and Assist Guests: Welcome guests warmly and provide them with necessary information or support to ensure a pleasant experience from the beginning.- Manage Phone Calls: Answer incoming calls promptly, redirecting them to the appropriate departments and ensuring effective communication at all times.- Maintain Front Desk Operations: Oversee the daily operations at the front desk, including managing schedules, bookings, and ensuring the area is tidy and organized.- Handle Correspondence: Receive and manage physical and digital correspondence, ensuring timely responses and proper documentation.- Maintain Customer Records: Update and maintain customer databases to enhance service quality and for future reference.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills that help in interacting effectively with clients and team members. A friendly demeanor and the ability to multitask are essential for managing the fast-paced front office environment. Proficiency in basic computer applications is required to handle tasks such as managing databases and correspondence. Attention to detail and organizational skills are also crucial to ensure efficient operations at the front desk. A professional appearance and a positive attitude are expected traits for this role.

Key Responsibilities:1. Greet and welcome guests: As the first point of contact, you will be responsible for welcoming visitors to the office in a warm and professional manner.2. Answer phone calls and emails: Manage incoming calls and emails, directing them to the appropriate person or department.3. Maintain office cleanliness: Ensure the reception area is neat and tidy at all times.4. Manage office supplies: Keep track of office supplies and reorder as needed.5. Schedule appointments: Coordinate and schedule appointments for staff and visitors.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with visitors, staff, and vendors.2. Organizational skills: Strong organizational skills to manage multiple tasks efficiently.3. Computer skills: Basic knowledge of computer applications such as MS Office.4. Professional demeanor: Maintain a professional appearance and attitude at all times.5. Customer service orientation: Ability to provide excellent customer service to guests and staff.6. Punctuality: Be punctual and reliable in attendance for scheduled work hours.

Key Responsibilities:1. Coordinate sales activities: The sales coordinator will be responsible for coordinating and supporting the sales team in their day-to-day activities, ensuring smooth operations and timely responses to customer inquiries.2. Support order processing: The candidate will assist in processing sales orders, tracking shipments, and ensuring timely delivery to customers, maintaining accurate records and documentation.3. Provide customer support: The sales coordinator will handle customer queries, complaints, and requests, providing excellent service and resolving issues to ensure customer satisfaction and loyalty.4. Assist in sales administration: The candidate will help in maintaining sales databases, preparing sales reports, and analyzing sales data to support decision-making and strategic planning.Required Skills and Expectations:1. Excellent communication skills: The candidate must have strong verbal and written communication skills to interact effectively with customers, sales team members, and other stakeholders.2. Strong organizational skills: The sales coordinator should be detail-oriented, able to prioritize tasks, and manage multiple responsibilities efficiently.3. Proficiency in Microsoft Office: The candidate must be proficient in using Microsoft Office applications like Word, Excel, and PowerPoint for data analysis, report generation, and communication.4. Experience in retail sales and customer care: A minimum of 6-8 years of experience in retail sales, customer service, or related roles is required to effectively perform the job responsibilities.5. Coordination skills: The candidate should have strong coordination skills to collaborate with internal teams, external partners, and customers to ensure smooth sales operations.

We are Hiring: Front Office Executive (Female Candidates Only) Location: RCC HealthCare, Kalipark, Bablatala, Rajarhat, Kolkata 700136 Shifts: 7:30 AM - 3:30 PM & 1:00 PM - 9:00 PM (Flexible Shifts) Experience: 1 - 4 YearsRCC HealthCare is looking for a smart, patient-friendly Front Office Executive to be the welcoming face of our center.If you are organized, compassionate, and love interacting with people we would love to meet you!What We are Looking For:Female candidates only1 - 4 years of experience in front office, customer service, or healthcare rolesPrior experience as a Phlebotomist and/or USG Assistant will be a strong advantageExcellent communication and interpersonal skillsComfortable working in rotational shiftsWhat We Offer:Supportive and professional work environmentOpportunity to grow within a trusted healthcare brandBe part of a patient-focused team that truly cares Interested?Send your resume to contact@rcchealthcare.com or message us directly on 8902251106.Please mention Front Office Executive - RCC HealthCare in your message.

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Company DescriptionGanesh Infraworld Limited, formerly known as Ganesh International, is a fast-growing startup in Eastern India, specializing in servicing EPC Giants and providing end-to-end solutions for Erection Services in complex projects. With a dedicated team, we aim to revolutionize the EPC Industry by offering round-the-clock service accessibility to our clients. Specializing in Civil & Electrical Infra, Road & Rail Infra, Water Infra, we deliver client-centric project solutions with integrity and precision.Role DescriptionThis is a full-time on-site role for a Front Office Executive (Female) at Ganesh Infraworld Limited located in the Greater Kolkata Area. The Front Office Executive will be responsible for handling receptionist duties, providing excellent customer service, and managing front office tasks on a day-to-day basis.QualificationsInterpersonal Skills and Communication abilitiesExperience in Receptionist Duties and Front Office managementCustomer Service skillsExcellent organizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Ability to work effectively in a team environmentPrevious experience in a similar role is a plusMinimum high school diploma; additional certifications are a bonusIndustryConstructionEmployment TypeFull-timeEdit job description

We are looking for a candidate who can speak English for Web Consultant/Executive & Digital Marketing. Outbound International Process, Need to transfer calls to the supervisors, No Targets of Sale

Company DescriptionCareer Comfort is a job consultancy and recruitment agency having specialization in reducing the clutter and streamline the manpower hunting for the companies no matter how big or small. We bridge the gap between leading companies and the Career Aspirants. We act as a link between the companies that offers job n various areas and the job seekers.Role DescriptionThe candidate will be posted as a Process Associate and will be responsible for dealing with the customer BPO/Customer service sector in one of our client companies. Our client is a global healthcare provider based in US with their BPO Centre located in Kolkata, India. The candidate will be handling medical billing queries from the customers of the company.Job Title: Process AssociateProcess: Inbound Voice Process (US Healthcare Brand)Gross Salary: Rs 14000 to Rs 19000 (Based on Experience)Work Schedule: Monday to Friday (5-Days a week)*Fixed Weekend Off (Saturday & Sunday)Key ResponsibilitiesHandle inbound calls related to US medical billing inquiries.Maintain excellent communication with clients and stakeholders in the US.NOTE: No sales pressure or targets to be reachedJob Requirements & QualificationsExcellent communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work in a fast-paced environment.Should be comfortable working in night shifts.Freshers and experienced candidates from any fields are welcome.Job Location: Within Kolkata (Salt Lake, sector-5)Benefits with usCompetitive salary packageFree cab drop facilities available Subsidized mealsPF & ESI Monthly attendance based allowance of Rs 1000 per monthLucrative annual bonus upto Rs 15000To apply, interested candidates may forward their updated CVs at earliest to email at nancy.s@careercomfort.co.in or can reach out at +91-7696909689

Customer dealing ,passport checking, baggage handaling, ticketing

Job Title: Customer Care RepresentativeLocation: [Pan India]Department: Customer ServiceReports To: Customer Care ManagerPosition Type: Full-Time/Part-TimeJob Overview:We are seeking a dedicated and empathetic Customer Care Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to our customers. As a Customer Care Representative, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:- Customer Interaction: Serve as the primary point of contact for customers via phone, email, live chat, and social media, addressing inquiries and resolving issues promptly and professionally.- Issue Resolution: Identify and troubleshoot customer problems, offering solutions and escalating issues to the appropriate departments when necessary.- Product Knowledge: Maintain a thorough understanding of our products and services to provide accurate information and support.- Record Keeping: Document all customer interactions and transactions in the CRM system accurately and in a timely manner.- Feedback Collection: Gather and relay customer feedback to management for the purpose of improving products and services.Education: High school diploma or equivalent; additional education or certifications in customer service or related fields is a plus.Experience: Previous experience in a customer service or call center role is preferred, but not required.

We are looking to hire talented students as Customer Care Executive in the following areas.Selected candidates will get an opportunity to work on innovative, cutting-edge technologies with our large customer accounts.They'll be a member of a highly-focused team that values continuous improvement, code quality, good security, and software craftsmanship.

Responsibilities:-1.Manage incoming phone calls2.Identify and assess customers needs to achieve satisfaction3.Provide accurate, valid and complete information by using the rightmethods/tools4.Handle customer queries, provide appropriate solutions andalternatives within the time limits; follow up to ensure resolutionRequirements:-1. Proven customer care experience In any International BPO orExperience as a Travel Sales Representative2. Strong phone contact handling skills and active listening3. Customer orientation and ability to adapt/respond to different typesof characters.4. Excellent communication and interpersonal skills.

We Are hiring for Customer Care Executive Fresher & Experience both can apply. Job Location : Dum Dum Salary : 18,0000 to 22,0000Age Limit : 18 to 42 for Male 18 to 32 for Female Job description : 1. Customer Handling 2.Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness.3.Analyzing and reporting customer data to devise new strategies or update the existing ones4.Assisting them if they are facing a problem and troubleshooting it. NO REGISTRATION CHARGES NO APPLICATION CHARGES NOTE : We are not a consultancy. Direct company pay RollSIX TWO EIGHT NINE TWO FIVE SEVEN SEVEN TWO TWO

Responsibilities:Service Desk Call taking profile.Respond to the issues reported by customer predominantly through voice and emails, chat, etc.Identify, investigate, and diagnose the issue.Provide resolution to customer based on in scope processes.Follows the incident life cycle as defined by process - log the incident - categorize and document - resolve or assign the incident to relevant assignment group.Achieve defined targets.L1 Support for Resident, Non-Resident Guests & BelvedereL1 Support for Hotel Staff for Team InternetWi-Fi assistance for Hotel Events/Conferences.Work experience: Excellent verbal and written communication skills with email etiquette and customer service skillsGood Analytical skillsBasic knowledge of IT infrastructure, Tools and networkProficient in Ms OfficeWilling to work in Rostered shifts as per project requirement.

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front Office

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front Office

Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front OfficeInterview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician