Customer Support Engineer Job Vacancies in Bangalore

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

The Customer Engineer 1 (CE1) is the owner of customer incidents as assigned. The Customer Engineer will make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders. The Customer Engineer will also assist in site preparation--including installation of cable, staging of equipment, and minor testing of equipment. The Customer Engineer may also perform required modular swaps and unit replacements or perform preventative maintenance services. Tier I workload should be 80% or greater of overall workload.The Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower. The Customer Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customers satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).

Experience: 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaSJob Type: Full-timeCompany OverviewWe are a leading CPaaS provider in India delivering omnichannel communication solutions - SMS, Email, WhatsApp, RCS, and Voice. Empowered by cutting-edge APIs and a client-first approach, we enable businesses to engage customers seamlessly at scale.Job DescriptionAs a Technical Support Engineer, you will champion the seamless integration and operation of our omnichannel CPaaS solutions-SMS, Email, WhatsApp, RCS, and Voice-ensuring clients harness our APIs to engage their audiences effectively. With strong communication skills and a collaborative spirit, youll partner with Product, and Engineering teams to drive continuous improvement and ensure our clients experience unparalleled reliability and performance.Position: Technical Support EngineerLocation: Bangalore, India (in-office)Education: BCA or BE in Computer Science, Information Technology, or related fieldExperience: 1-3 years in technical/application support, ideally within telecom, CPaaS, or SaaS domainsKey Responsibilities:1. Act as a point of contact (POC) for client support across all CPaaS solutions.2. Troubleshoot and resolve API integration issues using Postman, cURL, and related tools; handle webhooks and error analysis.3. Forward bug reports and feature requests to the development team; follow up on status and communicate updates to clients.4. Perform client onboarding and platform registrations (SMS, DLT, WhatsApp Business, Meta, Google Business Messaging), liaising with external platform support as needed.5. Monitor service performance and KPIs; proactively identify anomalies and escalate incidents.6. Configure and maintain DNS settings, subdomains, and SSL certificates; bonus for Lets Encrypt Certbot expertise.7. Create, update, and maintain comprehensive technical documentation and Postman API collections.8. Collaborate with cross-functional teams - Product, and Engineering to streamline support processes and implement improvements.Required Qualifications1. Bachelors degree (BCA or BE) in Computer Science, IT, or related discipline.2. 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaS.3. Proficiency in RESTful APIs, JSON, and tools like Postman and cURL.4. Solid understanding of networking concepts (DNS, IP address, HTTP, TCP/UDP, firewalls).5. Excellent verbal and written communication skills; client-facing experience.6. Familiarity with web development languages and frameworks (e.g., JavaScript, Node.js, React) is a plus.Desirable Skills1. Prior exposure to DLT registration and telecom compliance processes.2. Knowledge of webhooks, callback URL configurations, and security best practices.3. Hands-on experience with DNS configuration and SSL certificate management (Lets Encrypt Certbot).Ready to drive exceptional customer experiences in the CPaaS space? Apply now by sending your resume and a cover letter outlining your relevant experience and skills to hiring@gobuzzmarketing.com, and join us in redefining business communications!Job Types: Full-time, PermanentPay: 20,000.00 - 30,000.00 per monthBenefits:Paid sick timePaid time offSchedule:Day shiftSupplemental Pay:Performance bonusAbility to commute/relocate:Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)Experience:total work: 1-3 years (Required)Work Location: In person

HEXAENNEA is looking for a skilled AV Technical Support Executive to provide technical assistance and troubleshooting for audio-video (AV) systems. The role involves installation, maintenance, and support of AV equipment, ensuring seamless operation for clients in residential, commercial, and corporate environments.Key Responsibilities:Install, configure, and troubleshoot AV systems, including projectors, home theaters, speakers, amplifiers, displays, and automation solutions.Provide on-site and remote technical support to clients for AV system setup, calibration, and maintenance.Diagnose and resolve hardware/software issues related to AV equipment.Work closely with the sales and design teams to recommend AV solutions based on client requirements.Conduct system testing and quality checks to ensure optimal performance.Train clients on the proper usage and maintenance of AV equipment.Maintain documentation of installations, service reports, and troubleshooting procedures.Stay updated with the latest AV technologies, products, and industry trends.Qualifications & Requirements:Education: Diploma/Bachelors degree in Electronics, Electrical Engineering, IT, or a related field.Experience: 1-5 years of experience in AV installation, troubleshooting, or technical support.Technical Skills:Knowledge of AV systems, including projectors, home theaters, sound systems, and automation solutions.Familiarity with AV control systems (Crestron, Control4, AMX, etc.) is a plus.Basic understanding of networking and IT for AV integration.Proficiency in troubleshooting and diagnosing AV system issues.Soft Skills:Strong problem-solving and analytical abilities.Excellent communication and customer service skills.Ability to work independently and as part of a team.Other Requirements:Willingness to travel for on-site installations and support.Valid drivers license (if required for field support).

Enphase support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Emails / Chats/ Phone calls from Enphase customers during assigned hours. Candidate must be open to work on weekends and nightshifts. Conducting remote troubleshooting of Enphase products. Troubleshooting, approving, and executing warranty claims. Providing pre-sales information about Enphase products. Assisting with the activation of new Enphase sites as needed. Documenting all activity in a central CRM/Help Desk software platform. Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, loggingproduct bugs in a central database. Assisting other team-members with troubleshooting and/or administrative tasks asneeded. Following departmental conventions and procedures. Participating in ongoing training/education of industry standards and Enphase product-specific information. Professionally represent Enphase via all communications mediums. Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual. Performing other duties as assigned.

Sales EngineerKey Responsibilities: Develop and maintain strong relationships with clients, understanding their needs and offering tailored solutions. Present product features, technical details, and benefits to prospective customers. Collaborate with the engineering team to provide technical support and resolve client queries. Identify new business opportunities and generate leads to meet sales targets. Prepare and deliver technical presentations and proposals.Qualifications: Bachelors degree in Engineering (Mechanical, Electrical, or related discipline). Prior experience in technical sales, preferably within the elevator, building services, or similar industries. Strong technical acumen with the ability to understand and explain complex systems.

Telecalling job work from home

We have vacancies for Sales and Service engineers in Bangalore, Pune and Hyderabad, for Freshers and 1 to 2 years experienced candidates. Educational Qualification: Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma DegreeMeeting end users, presenting, demonstrating and marketing our Billing Solutions - Hardware and Software. Installing and providing after sales support. Lead creation through direct calls and internet search. Need to provide daily sales reports as per company requirements.

Urgently Requirement for Customer Service Engineer. Machine Installation, Troubleshooting, Preventive Maintenance,

To follow the sales plan and objectives shot term and long term goals.To visit the customers for product and sales promotion and to generate enquiries. To present the products and organization at customer end. To discuss with customers to understand the customer requirements. To send news letters to customers for generation of enquiries. To arrange to send quotations to customers against generated enquiries. To make follow up with customers for orders , advance payments , delivery and outstanding payments. To attend customers for any issue raised by the customer as and when required. To provide the required technical / commercial details , informations to customers for any specific requirement from customer. To gather / collect the customer related information during the customer visits. To coordinate with manufacturing / back office team for delivery status , or for any other specific requirements from customer. To coordinate with back office team for order cancellation , order diversification ,, if any or for dispatch clearance etc. . To coordinate with other concern areas for customer related issues if any.To fill , update and send daily activity reports and dash bords to H.O. as per frequency defined.To prepare and update customer data base.To follow the defined and implemented system and to maintain records.

Are you a skilled UPS Service Engineer looking for a rewarding and challenging career in Bangalore? Gravity Power Solution is seeking an experienced professional with a minimum of 2 years in the UPS and Battery industry. This is an opportunity to join a leading company in a dynamic field and take your career to new heights. Location: Gravity Power Solution, Bangalore chamrajpet

We have vacant of 1 Customer Service Engineer Job in Bangalore / Bengaluru, Karnataka, Experience Required : 1 Year Educational Qualification : Vocational Course, Diploma, B.Sc Skill After Sales Service etc.

Job Profile: Service Engineer (Mechanical/Electrical)Job Location:'s - Mumbai, Goa, Ahmedabad, Bangalore, Chennai, Hyderabad,Kochi, Coimbatore, NCR, Udaipur, JaipurJob Description:Position Overview: We are seeking a dedicated and skilled Service Engineerto join our dynamic team. As a Service Engineer, you will be responsible forproviding technical support and services related to both mechanical andelectrical systems, ensuring the smooth operation and maintenance of ourproducts and services across multiple locations.Key Responsibilities:.Maintenance and Repair:- Perform routine maintenance, inspections, and repairs on mechanical and electrical equipment and systems.- Diagnose and troubleshoot technical issues and provide timely solutions.Installation and Commissioning:- Install and commission new equipment and systems as required.- Ensure that installations adhere to safety and quality standards..Customer Support:- Provide excellent customer support by addressing inquiries, concerns, and technical issues.- Offer guidance and training to customers on equipment operation and maintenance.1 Documentation:- Maintain accurate records of service activities, including reports, service logs, and documentation of parts used.- Prepare service reports for management and customers..Quality Assurance:- Ensure that all services are performed in compliance with company standards and safety regulations.Salary and Benefits:- Monthly salary of 35,000.- Travel and accommodation allowances for work-related travel.- Health and insurance benefits.- Training and professional development opportunities.

Company name: SR Integrated Circuit India Pvt Ltd., Aka www.componentbuy.comCorporate Customer Support Executive/Inside Sales Engineer: CTC 3 to 4 Lakhs PA1. Generating leads through extensive web research, cold calling as well as email.2. Responsible to generate leads, identify sales opportunities and arrange meetings for sales teams through targeted campaigns. 3. Make outbound telephone calls to prospective clients, qualifying the opportunity.4. Analyzing opportunities for prospective clients by sector/ domain and processing new leads to the sales team.Job Location: BangaloreAddress: SR Integrated Circuit India Pvt LtdNo. 206, Vinni Arcade 100 feet Ring Road,Next to Silicon Honda,Banashankari 3rd Stage,Kathriguppe,

We are looking for a skilled software engineer who, along with our client's excellent software development team, will be responsible for working on projects that are currently being developed on by our client's company. Duties will include but are not limited to developing and directing software system validation and testing methods, as well as directing software programming initiatives. You will also be working closely with clients and cross-functional departments to communicate project statuses and proposals.Software Engineer Responsibilities:Developing and directing software system validation and testing methods.Directing our software programming initiativesOverseeing the development of documentation.Working closely with clients and cross-functional departments to communicate project statuses and proposals.Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.Managing the software development lifecycle.Monitoring system performance.Communicating key project data to team members and building cohesion among teams.Developing and executing project plans.Applying mathematics and statistics to problem-solving initiatives.Applying best practices and standard operating procedures.Creating innovative solutions to meet our client's companys technical needs.Testing new software and fixing bugs.Shaping the future of our systems.Software Engineer Requirements:A bachelor's degree in computer science, software engineering, or another related field.2 to 7 years of software engineering or software development experience, preferably in a related field.Hands-on programming experience using relevant languages.Experience using relevant tool suites.Strong written and verbal communication and interpersonal skills.Creative problem-solving skills.Experience managing the software development lifecycle.The ability to prioritize activities and deliver projects on time and within budget.

To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order. Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time. Control and monitor materials issued for customer trials and follow up actions. Leads Assignment Payment follow up Quotation Follow up Inspection of Materials prior to dispatch Enquiry follow up Answering phone calls Timely response to OA, PI, SO, Quotation, Customer Complaints and Enquires received over phone, email , fax etc Answering phone call and attending visitors. Customer Database Management